The purpose of the Services is to undertake Fare Evasion Surveys (FES) on board Public Transport Services for bus and rail across the state and determine the fare evasion rate for each of these services at the network level and at more disaggregate levels. It is an essential requirement that the results of these surveys are statistically robust and reliable. The Authority has set the number of individual FES records for each of the nine contracts listed below with the aim of achieving a sample error of no more than 1percent in each four-quarterly duration (on of a moving quarterly basis). A total of 15,200 individual passenger Fare Evasion Surveys are required to be completed per quarter, subject to review during the contract. The contracted services that will be surveyed under this agreement include the following: 1. Greater Dublin Metropolitan Area bus services (currently contracted to Dublin Bus); 2. Outer Dublin Metropolitan Area Combined North and South bus services (currently contracted to Go Ahead Ireland); 3. Dublin Outer Western Orbital Routes W4 and W6 (currently contracted to Go Ahead Ireland); 4. Dublin Commuter bus services (currently contracted to Go Ahead Ireland); 5. Regional, City, Town and Rural bus services (currently contracted to Bus รireann and other Operators); 6. Waterford City bus services (currently contracted to Bus รireann); 7. East Coast Commuter Corridor (currently contracted to Bus รireann); 8. DART and Commuter Rail Services (currently contracted to Irish Rail); and 9. Intercity/Regional Rail services (currently contracted to Irish Rail).
Deadline
The time limit for receipt of tenders was 2026-03-19.
The procurement was published on 2026-02-10.
Contract notice (2026-02-10) Object Scope of the procurement
Title: Provision of Fare Evasion Survey Services
Short description:
โThe purpose of the Services is to undertake Fare Evasion Surveys (FES) on board Public Transport Services for bus and rail across the state and determine...โ
Short description
The purpose of the Services is to undertake Fare Evasion Surveys (FES) on board Public Transport Services for bus and rail across the state and determine the fare evasion rate for each of these services at the network level and at more disaggregate levels. It is an essential requirement that the results of these surveys are statistically robust and reliable. The Authority has set the number of individual FES records for each of the nine contracts listed below with the aim of achieving a sample error of no more than 1percent in each four-quarterly duration (on of a moving quarterly basis). A total of 15,200 individual passenger Fare Evasion Surveys are required to be completed per quarter, subject to review during the contract. The contracted services that will be surveyed under this agreement include the following: 1. Greater Dublin Metropolitan Area bus services (currently contracted to Dublin Bus); 2. Outer Dublin Metropolitan Area Combined North and South bus services (currently contracted to Go Ahead Ireland); 3. Dublin Outer Western Orbital Routes W4 and W6 (currently contracted to Go Ahead Ireland); 4. Dublin Commuter bus services (currently contracted to Go Ahead Ireland); 5. Regional, City, Town and Rural bus services (currently contracted to Bus รireann and other Operators); 6. Waterford City bus services (currently contracted to Bus รireann); 7. East Coast Commuter Corridor (currently contracted to Bus รireann); 8. DART and Commuter Rail Services (currently contracted to Irish Rail); and 9. Intercity/Regional Rail services (currently contracted to Irish Rail).
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Type of contract: Services
Products/services: Business services: law, marketing, consulting, recruitment, printing and security๐ฆ
Estimated value excluding VAT: 3 022 735 EUR ๐ฐ
Description
Description of the procurement:
โThe purpose of the Services is to undertake Fare Evasion Surveys (FES) on board Public Transport Services for bus and rail across the state and determine...โ
Description of the procurement
The purpose of the Services is to undertake Fare Evasion Surveys (FES) on board Public Transport Services for bus and rail across the state and determine the fare evasion rate for each of these services at the network level and at more disaggregate levels. It is an essential requirement that the results of these surveys are statistically robust and reliable. The Authority has set the number of individual FES records for each of the nine contracts listed below with the aim of achieving a sample error of no more than 1percent in each four-quarterly duration (on of a moving quarterly basis). A total of 15,200 individual passenger Fare Evasion Surveys are required to be completed per quarter, subject to review during the contract. The contracted services that will be surveyed under this agreement include the following: 1. Greater Dublin Metropolitan Area bus services (currently contracted to Dublin Bus); 2. Outer Dublin Metropolitan Area Combined North and South bus services (currently contracted to Go Ahead Ireland); 3. Dublin Outer Western Orbital Routes W4 and W6 (currently contracted to Go Ahead Ireland); 4. Dublin Commuter bus services (currently contracted to Go Ahead Ireland); 5. Regional, City, Town and Rural bus services (currently contracted to Bus รireann and other Operators); 6. Waterford City bus services (currently contracted to Bus รireann); 7. East Coast Commuter Corridor (currently contracted to Bus รireann); 8. DART and Commuter Rail Services (currently contracted to Irish Rail); and 9. Intercity/Regional Rail services (currently contracted to Irish Rail).
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Additional products/services: Survey services๐ฆ
Additional products/services: Survey conduction services๐ฆ
Additional products/services: Survey analysis services๐ฆ
Additional products/services: Customer survey services๐ฆ
Additional products/services: Customer satisfaction survey๐ฆ
Place of performance: Dublin๐๏ธ
Duration: 48 (MONTH)
The time frame below is expressed in number of months.
Award criteria
Quality criterion (name): As detailed in the procurement document
Quality criterion (weighting): 60
Price โ
Price (weighting): 40
Title
Lot Identification Number: LOT-0001
Procedure Type of procedure
Open procedure โ Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-19 12:00:00 ๐
Conditions for opening of tenders: 2026-03-19 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7459405
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2026/S 029-099862 (2026-02-10)