The Arts Council currently uses a third‑party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry, having reached the end of its full contractual term. The Arts Council seeks a supplier to provide, implement, and support a SIEM service with a managed SOC, with either 24×7 coverage or an 8:00–18:00 Monday–Friday alternative (to be priced separately). The Contract will replace elements of the current managed services arrangement while placing a primary emphasis on SIEM/SOC. Access to selected Managed ICT services is required on an as‑needed (call‑off) basis, and the successful tenderer must have the capability for its personnel to attend the Arts Council’s main site at Merrion Square, Dublin 2 as required.
Deadline
The time limit for receipt of tenders was 2026-03-30.
The procurement was published on 2026-02-25.
Contract notice (2026-02-25) Object Scope of the procurement
Title: AC-2026-11 Provision of ICT SOC-SIEM and Managed Support Services
Short description:
“The Arts Council currently uses a third‑party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry,...”
Short description
The Arts Council currently uses a third‑party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry, having reached the end of its full contractual term. The Arts Council seeks a supplier to provide, implement, and support a SIEM service with a managed SOC, with either 24×7 coverage or an 8:00–18:00 Monday–Friday alternative (to be priced separately). The Contract will replace elements of the current managed services arrangement while placing a primary emphasis on SIEM/SOC. Access to selected Managed ICT services is required on an as‑needed (call‑off) basis, and the successful tenderer must have the capability for its personnel to attend the Arts Council’s main site at Merrion Square, Dublin 2 as required.
Show more
Type of contract: services
Products/services: Computer support and consultancy services📦
Estimated value excluding VAT: 400 000 EUR 💰
Description
Description of the procurement:
“The Arts Council currently uses a third‑party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry,...”
Description of the procurement
The Arts Council currently uses a third‑party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry, having reached the end of its full contractual term. The Arts Council seeks a supplier to provide, implement, and support a SIEM service with a managed SOC, with either 24×7 coverage or an 8:00–18:00 Monday–Friday alternative (to be priced separately). The Contract will replace elements of the current managed services arrangement while placing a primary emphasis on SIEM/SOC. Access to selected Managed ICT services is required on an as‑needed (call‑off) basis, and the successful tenderer must have the capability for its personnel to attend the Arts Council’s main site at Merrion Square, Dublin 2 as required.
Procedure Type of procedure
Open procedure ✅ Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-30 12:00:00 📅
Conditions for opening of tenders: 2026-03-30 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7604094
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 180
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Phone: +353 1 8886000📞 Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Phone: +353 1 8886000📞 Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2026/S 041-140782 (2026-02-25)
Contract notice (2026-03-30) Object Scope of the procurement
Estimated value excluding VAT: 400 000 EUR 💰
Procedure Administrative information
Time limit for receipt of tenders or requests to participate: 2026-04-07 09:00:00 📅
Conditions for opening of tenders: 2026-04-07 09:30:00 📅
Changes Other additional information
“We have decided to extend the tender submission deadline to 09:00 on Tuesday, 7 April.
This extension is being granted in response to a request received by...”
We have decided to extend the tender submission deadline to 09:00 on Tuesday, 7 April.
This extension is being granted in response to a request received by the Contracting Authority arising from exceptional personal circumstances. Having considered the matter, the Contracting Authority is satisfied that a short extension is appropriate in the interests of fairness and proportionality.
In determining the length of the extension, the Contracting Authority has also had regard to the overall procurement timetable and the need to avoid undue delay to the evaluation process. As Monday, 6 April is a public holiday in Ireland, the revised deadline of 09:00 on Tuesday, 7 April represents the maximum extension that can be accommodated.
All other terms and conditions of the competition remain unchanged.
Show more
Source: OJS 2026/S 063-220280 (2026-03-30)
Contract award notice (2026-04-24) Object Scope of the procurement
Estimated value excluding VAT: 400 000 EUR 💰
Award criteria
Quality criterion (name): Quality Criteria @ 50% of marks available.
Quality criterion (weighting): 50
Cost criterion (name): Cost Criteria @ 50% of marks available.
Cost criterion (weighting): 50
Award of contract Information on non-award
No tenders or requests to participate were received or all were rejected
Lot Identification Number: LOT-0001
Information about tenders
Number of tenders received by electronic means: 6
Source: OJS 2026/S 082-289117 (2026-04-24)