The provision of Human Resources Management Solution and associated services 011-03-588

Commission for Regulation of Utilities

The CRU is now seeking tenderers for the provision of a secured cloud-based hosted HR management solution comprising of various modules/functional requirements, including migration from our existing time management system and several other stored data files to the new HRMS, implementation and customisation of the new solution, training and ongoing support. In the longer term, the solution may also replace existing expenses management (Concur) and payroll (Quantum) systems which are operated by the Finance team. This project is to modernise and digitise the human resources capabilities within CRU. We are seeking a solution to improve efficiency, transparency and the employee experience across various HR and Finance functions

Deadline
The time limit for receipt of tenders was 2025-09-15. The procurement was published on 2025-08-11.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-08-11 Contract notice
Contract notice (2025-08-11)
Object
Scope of the procurement
Title: The provision of Human Resources Management Solution and associated services 011-03-588
Short description:
โ€œThe CRU is now seeking tenderers for the provision of a secured cloud-based hosted HR management solution comprising of various modules/functional...โ€    Show more
Type of contract: services
Products/services: Time accounting or human resources software development services ๐Ÿ“ฆ
Estimated value excluding VAT: 454 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œThe CRU is now seeking tenderers for the provision of a secured cloud-based hosted HR management solution comprising of various modules/functional...โ€    Show more
Additional products/services: Time accounting or human resources software package ๐Ÿ“ฆ
Additional products/services: Electronic data management (EDM) ๐Ÿ“ฆ
Additional products/services: Data management services ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 7 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-09-15 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-09-15 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6288271
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 160

Contracting authority
Name and addresses
Name: Commission for Regulation of Utilities
National registration number: Commission for Regulation of Utilities
Postal address: The Exchange, Belgard Sq North, Tallaght
Postal code: D24 PXW0
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement@cru.ie ๐Ÿ“ง
Phone: +35314000800 ๐Ÿ“ž
URL: www.cru.ie ๐ŸŒ
Address of the buyer profile: www.cru.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6288271 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6288271 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2025/S 154-529571 (2025-08-11)