Services Request for Tender for ServiceNow Professional Services
Office of the Government Chief Information Officer
The OGCIO in the Department of Public Expenditure National Development Plan Delivery and Reform invites tenders for the provision of ServiceNow professional services to assist OGCIO with its continued adoption, development and support of our ServiceNow environment on a call-off / drawdown basis.
DeadlineThe time limit for receipt of tenders was 2025-05-22. The procurement was published on 2025-04-16.
Who? What?- โข Computer-related services โบ Computer-related professional services
- โข Software programming and consultancy services โบ Programming services of packaged software products
- โข Software programming and consultancy services โบ Software-related services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-04-16 | Contract notice |
Contract notice (2025-04-16)
Object
Scope of the procurement
Title: Services Request for Tender for ServiceNow Professional Services
Short description:
Type of contract: Services
Products/services: Computer-related professional services ๐ฆ
Estimated value excluding VAT: 750 000 EUR ๐ฐ
Description
Internal identifier:
Additional products/services:
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 5 years
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-05-22 14:00:00 ๐
Conditions for opening of tenders: 2025-05-22 14:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5486314
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 3 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-05-22 14:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5486314
Contracting authority
Name and addresses
Name: Office of the Government Chief Information Officer
National registration number:
Postal address: 3A Mayor Street Upper
Postal code: D01PF72
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
Contact point: Office of the Government Chief Information Officer
E-mail: support@ogcio.gov.ie ๐ง
Phone: +353 1 676 7571 ๐
Address of the buyer profile: https://www.ogp.gov.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5486314 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5486314 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Source: OJS 2025/S 077-254935 (2025-04-16)
Object
Scope of the procurement
Title: Services Request for Tender for ServiceNow Professional Services
Short description:
The OGCIO in the Department of Public Expenditure National Development Plan Delivery and Reform invites tenders for the provision of ServiceNow professional services to assist OGCIO with its continued adoption, development and support of our ServiceNow environment on a call-off / drawdown basis.
Show more
Products/services: Computer-related professional services ๐ฆ
Estimated value excluding VAT: 750 000 EUR ๐ฐ
Description
Internal identifier:
0
Additional products/services:
Place of performance: Dublin ๐๏ธ
Duration: 5 years
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-05-22 14:00:00 ๐
Conditions for opening of tenders: 2025-05-22 14:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5486314
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 3 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-05-22 14:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5486314
Contracting authority
Name and addresses
Name: Office of the Government Chief Information Officer
National registration number:
IE 3646054HH
Postal address: 3A Mayor Street Upper
Postal code: D01PF72
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
Contact point: Office of the Government Chief Information Officer
E-mail: support@ogcio.gov.ie ๐ง
Phone: +353 1 676 7571 ๐
Address of the buyer profile: https://www.ogp.gov.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5486314 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5486314 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Source: OJS 2025/S 077-254935 (2025-04-16)
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