Provision of a Service Management Layer โ Proof of Concept.
National Shared Services Office
The National Shared Services Office (NSSO) wishes to test the viability of three (3) solutions and where they could be used to assist in transforming, or digitally optimising NSSO customer interactions, services and processes. We seek to better integrate our core applications to allow for better inter-application data transfer. We also wish to surface that data from our systems and have this accessible for our users in an area where they can view this data where it is relevant to them, in a โsingle pane of glassโ. In summary, the Services comprises of the Provision of a Service Management Layer โ Proof of Concept.
DeadlineThe time limit for receipt of tenders was 2025-03-12. The procurement was published on 2025-01-31.
Who? What?- โข Computer-related services โบ Computer upgrade services
- โข Computer-related services โบ Computer-related professional services
- โข IT services: consulting, software development, Internet and support โบ Computer support and consultancy services
- โข Software package and information systems
- โข Software programming and consultancy services โบ System and support services
- โข Software-related services โบ Software configuration services
- โข Software-related services โบ Software consultancy services
- โข Software-related services โบ Software development services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-01-31 | Contract notice |
Contract notice (2025-01-31)
Object
Scope of the procurement
Title: Provision of a Service Management Layer โ Proof of Concept.
Short description:
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 195 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the European Economic Area
Description
Internal identifier:
Additional products/services:
Approach to reducing environmental impacts: Other
Green Procurement Criteria: Other Green Public Procurement criteria
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-03-12 12:00:00 ๐
Conditions for opening of tenders: 2025-03-12 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5050118
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 9 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-03-12 12:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5050118
Electronic invoicing: Allowed
Electronic payment will be used โ
Legal, economic, financial and technical information
Conditions for participation
Exclusion ground: Guilty of grave professional misconduct
Contracting authority
Name and addresses
Name: National Shared Services Office
National registration number:
Postal address: National Shared Services Office, Trinity Point, 10/11 South Leinster Street, Dublin 2, D02 EF85
Postal code: D02 EF85
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: andrew.devine@nsso.gov.ie ๐ง
Phone: 017738566 ๐
Address of the buyer profile: https://www.nsso.gov.ie/en/ ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5050118 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5050118 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures: N/A
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 024-075629 (2025-01-31)
Object
Scope of the procurement
Title: Provision of a Service Management Layer โ Proof of Concept.
Short description:
The National Shared Services Office (NSSO) wishes to test the viability of three (3) solutions and where they could be used to assist in transforming, or digitally optimising NSSO customer interactions, services and processes. We seek to better integrate our core applications to allow for better inter-application data transfer. We also wish to surface that data from our systems and have this accessible for our users in an area where they can view this data where it is relevant to them, in a โsingle pane of glassโ. In summary, the Services comprises of the Provision of a Service Management Layer โ Proof of Concept.
Show more
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 195 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the European Economic Area
Description
Internal identifier:
0
Additional products/services:
Green Procurement Criteria: Other Green Public Procurement criteria
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-03-12 12:00:00 ๐
Conditions for opening of tenders: 2025-03-12 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5050118
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 9 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-03-12 12:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5050118
Electronic invoicing: Allowed
Electronic payment will be used โ
Legal, economic, financial and technical information
Conditions for participation
Exclusion ground: Guilty of grave professional misconduct
Contracting authority
Name and addresses
Name: National Shared Services Office
National registration number:
73214
Postal address: National Shared Services Office, Trinity Point, 10/11 South Leinster Street, Dublin 2, D02 EF85
Postal code: D02 EF85
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: andrew.devine@nsso.gov.ie ๐ง
Phone: 017738566 ๐
Address of the buyer profile: https://www.nsso.gov.ie/en/ ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5050118 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5050118 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures: N/A
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 024-075629 (2025-01-31)
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