The National Shared Services Office (NSSO) wishes to test the viability of three (3) solutions and where they could be used to assist in transforming, or digitally optimising NSSO customer interactions, services and processes. We seek to better integrate our core applications to allow for better inter-application data transfer. We also wish to surface that data from our systems and have this accessible for our users in an area where they can view this data where it is relevant to them, in a โsingle pane of glassโ. In summary, the Services comprises of the Provision of a Service Management Layer โ Proof of Concept.
Deadline
The time limit for receipt of tenders was 2025-03-12.
The procurement was published on 2025-01-31.
Contract notice (2025-01-31) Object Scope of the procurement
Title: Provision of a Service Management Layer โ Proof of Concept.
Short description:
โThe National Shared Services Office (NSSO) wishes to test the viability of three (3) solutions and where they could be used to assist in transforming, or...โ
Short description
The National Shared Services Office (NSSO) wishes to test the viability of three (3) solutions and where they could be used to assist in transforming, or digitally optimising NSSO customer interactions, services and processes. We seek to better integrate our core applications to allow for better inter-application data transfer. We also wish to surface that data from our systems and have this accessible for our users in an area where they can view this data where it is relevant to them, in a โsingle pane of glassโ. In summary, the Services comprises of the Provision of a Service Management Layer โ Proof of Concept.
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Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support๐ฆ
Estimated value excluding VAT: 195 000 EUR ๐ฐ
Description
Description of the procurement:
โThe National Shared Services Office (NSSO) wishes to test the viability of three (3) solutions and where they could be used to assist in transforming, or...โ
Description of the procurement
The National Shared Services Office (NSSO) wishes to test the viability of three (3) solutions and where they could be used to assist in transforming, or digitally optimising NSSO customer interactions, services and processes. We seek to better integrate our core applications to allow for better inter-application data transfer. We also wish to surface that data from our systems and have this accessible for our users in an area where they can view this data where it is relevant to them, in a โsingle pane of glassโ. In summary, the Services comprises of the Provision of a Service Management Layer โ Proof of Concept.
Procedure Type of procedure
Open procedure โ Administrative information
Time limit for receipt of tenders or requests to participate: 2025-03-12 12:00:00 ๐
Conditions for opening of tenders: 2025-03-12 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5050118
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 9
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Review procedure
Precise information on deadline(s) for review procedures:
โN/Aโ Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2025/S 024-075629 (2025-01-31)