Provision of a Service Management Layer โ€“ Proof of Concept.

National Shared Services Office

The National Shared Services Office (NSSO) wishes to test the viability of three (3) solutions and where they could be used to assist in transforming, or digitally optimising NSSO customer interactions, services and processes. We seek to better integrate our core applications to allow for better inter-application data transfer. We also wish to surface that data from our systems and have this accessible for our users in an area where they can view this data where it is relevant to them, in a โ€˜single pane of glassโ€™. In summary, the Services comprises of the Provision of a Service Management Layer โ€“ Proof of Concept.

Deadline

The time limit for receipt of tenders was 2025-03-12. The procurement was published on 2025-01-31.

Who? What? Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin
Procurement history
Date Document
2025-01-31 Contract notice
Contract notice (2025-01-31)
Object
Scope of the procurement
Title: Provision of a Service Management Layer โ€“ Proof of Concept.
Short description:
The National Shared Services Office (NSSO) wishes to test the viability of three (3) solutions and where they could be used to assist in transforming, or digitally optimising NSSO customer interactions, services and processes. We seek to better integrate our core applications to allow for better inter-application data transfer. We also wish to surface that data from our systems and have this accessible for our users in an area where they can view this data where it is relevant to them, in a โ€˜single pane of glassโ€™. In summary, the Services comprises of the Provision of a Service Management Layer โ€“ Proof of Concept.
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Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Estimated value excluding VAT: 195 000 EUR ๐Ÿ’ฐ
Other restrictions on the place of performance: Anywhere in the European Economic Area
Description
Internal identifier: 0
Additional products/services: Approach to reducing environmental impacts: Other
Green Procurement Criteria: Other Green Public Procurement criteria
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Place of performance: Dublin ๐Ÿ™๏ธ
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-03-12 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-03-12 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5050118
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 9 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-03-12 12:30:00 ๐Ÿ“…
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5050118
Electronic invoicing: Allowed
Electronic payment will be used โœ…

Legal, economic, financial and technical information
Conditions for participation
Exclusion ground: Guilty of grave professional misconduct

Contracting authority
Name and addresses
Name: National Shared Services Office
National registration number: 73214
Postal address: National Shared Services Office, Trinity Point, 10/11 South Leinster Street, Dublin 2, D02 EF85
Postal code: D02 EF85
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: andrew.devine@nsso.gov.ie ๐Ÿ“ง
Phone: 017738566 ๐Ÿ“ž
Address of the buyer profile: https://www.nsso.gov.ie/en/ ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5050118 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5050118 ๐ŸŒ
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Review procedure
Precise information on deadline(s) for review procedures: N/A
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 024-075629 (2025-01-31)