Provision of a Governance, Risk and Compliance System and associated services

Enable Ireland Disability Services Ltd

Enable Ireland Disability Services is seeking a cloud-based Governance, Risk and Compliance (GRC) solution and managed service provider (MSP) to implement, operate and support the system on a SaaS/subscription basis. Enable Ireland is tendering for an integrated platform that combines board governance and management, strategy management, policy and procedure management, risk management, incident and feedback management, and compliance and audit management. It will serve both board members and operational risk and compliance teams to improve transparency, collaboration, and accountability. The requirements include the provision of the following modules and functionalities which will be implemented in three phases or groupings in order of priority- (1) Board Governance and Management, (2) Risk Management, Compliance and Audit Management, Incident and Feedback Management, (3) Strategy Management, Policy and Procedure Management. Enable Ireland is seeking a comprehensive Governance, Risk, and Compliance (GRC) solution that includes all core modules and functionality. While our preference is to procure a fully integrated, end-to-end GRC platform from a single provider, we recognise that some vendors may specialise in certain areas or offer best-in-class capabilities in specific modules. We therefore welcome tenders that address the full scope, as well as tenders that cover selected modules or functionalities, provided that the proposed solution can integrate effectively with other systems or modules and that the vendor demonstrates strong experience and value in the areas they propose. Vendors submitting partial tenders are encouraged to clearly indicate the scope of their offering, how it fits within a modular or phased implementation strategy and any third-party integration capabilities.

Deadline

The time limit for receipt of tenders was 2025-08-29. The procurement was published on 2025-07-02.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• MEG Support Tools

Who?

• Enable Ireland Disability Services Ltd

What?

Where?

• Aττική › Βόρειος Τομέας Αθηνών
• Eastern and Midland › Dublin

Procurement history

Date	Document
2025-07-02	Contract notice
2026-04-07	Contract award notice

Contract notice (2025-07-02)
Object
Scope of the procurement
Title: Provision of a Governance, Risk and Compliance System and associated services
Short description:

Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support 📦
Estimated value excluding VAT: 250 000 EUR 💰
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier: 0
Additional products/services:

Database services 📦

Programming services of packaged software products 📦

Software programming and consultancy services 📦

+ 2 more

Software-related services 📦

System and support services 📦

Country: Ireland 🇮🇪
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-08-29 12:00:00 📅
Conditions for opening of tenders: 2025-08-29 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6027551
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 180 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-08-29 12:30:00 📅
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6027551
Electronic invoicing: Allowed
Electronic payment will be used ✅

Contracting authority
Name and addresses
Name: Enable Ireland Disability Services Ltd
National registration number: 13909
Postal address: 32F Rosemount Park Drive, Rosemount Business Park, Ballycoolin Road, Dublin 11, Ireland
Postal code: D11 VX82
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: ndempsey@enableireland.ie 📧
Phone: 01 8727155 📞
Fax: 01 8665222 📠
URL: www.enableireland.ie 🌏
Address of the buyer profile: www.enableireland.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6027551 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6027551 🌏
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Review procedure
Precise information on deadline(s) for review procedures: As per Remedies Directive
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 125-430115 (2025-07-02)

Contract award notice (2026-04-07)
Object
Scope of the procurement
Estimated value excluding VAT: 274 300 EUR 💰
Total value of the procurement (excluding VAT): 274 300 EUR 💰
Description
Aim of strategic procurement: Fulfilment of social objectives

The procurement fulfilled social objectives by mandating compliance with Web Content Accessibility Guidelines (WCAG 2.1), ensuring the system is inclusive for all employees regardless of ability. Additionally, the GRC system incorporates modules for tracking ethical supply chains and social responsibility metrics, directly supporting the organization’s social governance and transparency goals

Social objective promoted: Accessibility for all
The use of accessibility criteria for persons with disabilities in the technical specifications: Accessibility criteria for persons with disabilities are included
Place of performance: Dublin 🏙️
Duration: 5 years
Award criteria
Quality criterion (name): 1. Functional Requirements 30% 2.. Technical Requirements 10% 3.. Support Services 10% 4., Implementation 10% 5.. Green Public Procurement 5% 6. Total Cost 35%

Award of contract
A contract/lot is awarded ✅
Lot Identification Number: LOT-0001
Contract Number: 438933
Date of conclusion of the contract: 2026-02-25 📅
Information about tenders
Number of tenders received: 6
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 274 300 EUR 💰
Tender identifier: 000129284
Identifier of lot or group of lots: LOT-0001
Name and address of the contractor
Name: MEG Support Tools
National registration number: 581747
Postal address: The Digital Depot, Thomas Street, Dublin 8, D08 TCV4
Postal code: D08 TCV4
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: info@megsupporttools.com 📧
Size of the economic operator: Medium

Complementary information
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Source: OJS 2026/S 069-243603 (2026-04-07)

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