Provision of a Governance, Risk and Compliance System and associated services

Enable Ireland Disability Services Ltd

Enable Ireland Disability Services is seeking a cloud-based Governance, Risk and Compliance (GRC) solution and managed service provider (MSP) to implement, operate and support the system on a SaaS/subscription basis. Enable Ireland is tendering for an integrated platform that combines board governance and management, strategy management, policy and procedure management, risk management, incident and feedback management, and compliance and audit management. It will serve both board members and operational risk and compliance teams to improve transparency, collaboration, and accountability. The requirements include the provision of the following modules and functionalities which will be implemented in three phases or groupings in order of priority- (1) Board Governance and Management, (2) Risk Management, Compliance and Audit Management, Incident and Feedback Management, (3) Strategy Management, Policy and Procedure Management. Enable Ireland is seeking a comprehensive Governance, Risk, and Compliance (GRC) solution that includes all core modules and functionality. While our preference is to procure a fully integrated, end-to-end GRC platform from a single provider, we recognise that some vendors may specialise in certain areas or offer best-in-class capabilities in specific modules. We therefore welcome tenders that address the full scope, as well as tenders that cover selected modules or functionalities, provided that the proposed solution can integrate effectively with other systems or modules and that the vendor demonstrates strong experience and value in the areas they propose. Vendors submitting partial tenders are encouraged to clearly indicate the scope of their offering, how it fits within a modular or phased implementation strategy and any third-party integration capabilities.

Deadline
The time limit for receipt of tenders was 2025-08-29. The procurement was published on 2025-07-02.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-07-02 Contract notice
2026-04-07 Contract award notice
Contract notice (2025-07-02)
Object
Scope of the procurement
Title: Provision of a Governance, Risk and Compliance System and associated services
Short description:
โ€œEnable Ireland Disability Services is seeking a cloud-based Governance, Risk and Compliance (GRC) solution and managed service provider (MSP) to implement,...โ€    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Estimated value excluding VAT: 250 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œEnable Ireland Disability Services is seeking a cloud-based Governance, Risk and Compliance (GRC) solution and managed service provider (MSP) to implement,...โ€    Show more
Additional products/services: Database services ๐Ÿ“ฆ
Additional products/services: Software programming and consultancy services ๐Ÿ“ฆ
Additional products/services: Programming services of packaged software products ๐Ÿ“ฆ
Additional products/services: System and support services ๐Ÿ“ฆ
Additional products/services: Software-related services ๐Ÿ“ฆ
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-08-29 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-08-29 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6027551
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180

Contracting authority
Name and addresses
Name: Enable Ireland Disability Services Ltd
National registration number: 13909
Postal address: 32F Rosemount Park Drive, Rosemount Business Park, Ballycoolin Road, Dublin 11, Ireland
Postal code: D11 VX82
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: ndempsey@enableireland.ie ๐Ÿ“ง
Phone: 01 8727155 ๐Ÿ“ž
Fax: 01 8665222 ๐Ÿ“ 
URL: www.enableireland.ie ๐ŸŒ
Address of the buyer profile: www.enableireland.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6027551 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6027551 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Review procedure
Precise information on deadline(s) for review procedures:
โ€œAs per Remedies Directiveโ€
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2025/S 125-430115 (2025-07-02)
Contract award notice (2026-04-07)
Object
Scope of the procurement
Estimated value excluding VAT: 274 300 EUR ๐Ÿ’ฐ
Total value of the procurement (excluding VAT): 274 300 EUR ๐Ÿ’ฐ
Description
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 5 (YEAR)
The time frame below is expressed in number of years.
Award criteria
Quality criterion (name): 1. Functional Requirements 30% 2.. Technical Requirements 10% 3.. Support Services 10% 4., Implementation 10% 5.. Green Public Procurement 5% 6. Total Cost 35%

Award of contract
A contract/lot is awarded โœ…
Lot Identification Number: LOT-0001
Contract Number: 438933
Date of conclusion of the contract: 2026-02-25 ๐Ÿ“…
Information about tenders
Number of tenders received: 6
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 274 300 EUR ๐Ÿ’ฐ
Name and address of the contractor
Name: MEG Support Tools
National registration number: 581747
Postal address: The Digital Depot, Thomas Street, Dublin 8, D08 TCV4
Postal code: D08 TCV4
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: info@megsupporttools.com ๐Ÿ“ง

Complementary information
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Source: OJS 2026/S 069-243603 (2026-04-07)