HSE 24687 National Patient/Service User Online Feedback Platform for the HSE

Contract notice (2025-08-15)
Object
Scope of the procurement
Title: HSE 24687 National Patient/Service User Online Feedback Platform for the HSE
Reference number: HSE 24687
Short description:
“Description: The Health Service Executive (HSE) invites Tenders from suitably qualified companies / individuals for the supply, implementation and support...”    Show more
Type of contract: Supplies
Products/services: Software package and information systems 📦
Estimated value excluding VAT: 1 EUR 💰
Description
Description of the procurement:
“Description: The Health Service Executive (HSE) invites Tenders from suitably qualified companies / individuals for the supply, implementation and support...”    Show more
Additional products/services: Industry specific software package 📦
Additional products/services: Database software package 📦
Additional products/services: Administration software package 📦
Additional products/services: Database-management system 📦
Additional products/services: Electronic data management (EDM) 📦
Additional products/services: Database and operating software package 📦
Additional products/services: Software package utilities 📦
Additional products/services: Information systems and servers 📦
Additional products/services: Medical information systems 📦
Additional products/services: Patient-administration system 📦
Additional products/services: Clinical information system 📦
Additional products/services: Miscellaneous software package and computer systems 📦
Additional products/services: IT services: consulting, software development, Internet and support 📦
Additional products/services: Computer-related services 📦
Additional products/services: Software programming and consultancy services 📦
Additional products/services: Software support services 📦
Additional products/services: Maintenance of information technology software 📦
Additional products/services: Software supply services 📦
Place of performance: Dublin 🏙️
Duration: 12 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure ✅
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-09-22 15:00:00 📅
Conditions for opening of tenders: 2025-09-22 15:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6319820
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 12

Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number: 1448
Postal address: Oak House, Millennium Park Naas Co. Kildare
Postal code: Re
Postal town: Kildare
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: procurement.helpdesk@hse.ie 📧
Phone: 353 1 511 9700 📞
URL: https://www.hse.ie 🌏
Address of the buyer profile: https://www.hse.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6319820 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6319820 🌏

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 157-540390 (2025-08-15)