The Deposit Guarantee Scheme (DGS) protects depositors in the event of a bank, building society or credit union authorised by the Central Bank of Ireland being unable to repay deposits. The Central Bank is responsible for the administration of the Irish Deposit Guarantee Scheme (DGS), which compensates depositors in the event of an in-scope Credit Institution (โCIโ) failing, and may also issue payments for deposits held at the Irish branch of credit institutions authorised in another European Economic Area (EEA) Member State. Following the appointment of a liquidator to a CI, the Central Bank is obliged to pay compensation of up to โฌ100,000 per eligible depositor per CI to depositors who are deemed eligible under the rules of the scheme, within 7 working days from the date of the appointment of the liquidator. To support the Central Bank in administering the DGS, the Central Bank is seeking the implementation and ongoing support and maintenance of a fully managed, cloud-hosted solution. In summary, the solution will receive and process customer data and payment files, apply data validation and standardisation methodologies, generate payment instructions, provide case management capabilities, and store relevant data in a secure and auditable manner. The successful Tenderer will be expected to pro-actively work with the Central Bank to continually improve the solution, and to enable the Central Bank to evolve services over the course of the Contract as its needs evolve, and accordingly may have to manage and deliver change projects, both large and small, throughout the duration of the Contract. Further detail is set out in the attached tender documents.
Deadline
The time limit for receipt of tenders was 2025-08-13.
The procurement was published on 2025-06-17.
Contract notice (2025-06-17) Object Scope of the procurement
Title: A Technical Solution and Associated Services for the Deposit Guarantee Scheme
Reference number: 2024P282.
Short description:
โThe Deposit Guarantee Scheme (DGS) protects depositors in the event of a bank, building society or credit union authorised by the Central Bank of Ireland...โ
Short description
The Deposit Guarantee Scheme (DGS) protects depositors in the event of a bank, building society or credit union authorised by the Central Bank of Ireland being unable to repay deposits. The Central Bank is responsible for the administration of the Irish Deposit Guarantee Scheme (DGS), which compensates depositors in the event of an in-scope Credit Institution (โCIโ) failing, and may also issue payments for deposits held at the Irish branch of credit institutions authorised in another European Economic Area (EEA) Member State. Following the appointment of a liquidator to a CI, the Central Bank is obliged to pay compensation of up to โฌ100,000 per eligible depositor per CI to depositors who are deemed eligible under the rules of the scheme, within 7 working days from the date of the appointment of the liquidator. To support the Central Bank in administering the DGS, the Central Bank is seeking the implementation and ongoing support and maintenance of a fully managed, cloud-hosted solution. In summary, the solution will receive and process customer data and payment files, apply data validation and standardisation methodologies, generate payment instructions, provide case management capabilities, and store relevant data in a secure and auditable manner. The successful Tenderer will be expected to pro-actively work with the Central Bank to continually improve the solution, and to enable the Central Bank to evolve services over the course of the Contract as its needs evolve, and accordingly may have to manage and deliver change projects, both large and small, throughout the duration of the Contract. Further detail is set out in the attached tender documents.
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Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support๐ฆ
Estimated value excluding VAT: 14 000 000 EUR ๐ฐ
Description
Description of the procurement:
โThe Deposit Guarantee Scheme (DGS) protects depositors in the event of a bank, building society or credit union authorised by the Central Bank of Ireland...โ
Description of the procurement
The Deposit Guarantee Scheme (DGS) protects depositors in the event of a bank, building society or credit union authorised by the Central Bank of Ireland being unable to repay deposits. The Central Bank is responsible for the administration of the Irish Deposit Guarantee Scheme (DGS), which compensates depositors in the event of an in-scope Credit Institution (โCIโ) failing, and may also issue payments for deposits held at the Irish branch of credit institutions authorised in another European Economic Area (EEA) Member State. Following the appointment of a liquidator to a CI, the Central Bank is obliged to pay compensation of up to โฌ100,000 per eligible depositor per CI to depositors who are deemed eligible under the rules of the scheme, within 7 working days from the date of the appointment of the liquidator. To support the Central Bank in administering the DGS, the Central Bank is seeking the implementation and ongoing support and maintenance of a fully managed, cloud-hosted solution. In summary, the solution will receive and process customer data and payment files, apply data validation and standardisation methodologies, generate payment instructions, provide case management capabilities, and store relevant data in a secure and auditable manner. The successful Tenderer will be expected to pro-actively work with the Central Bank to continually improve the solution, and to enable the Central Bank to evolve services over the course of the Contract as its needs evolve, and accordingly may have to manage and deliver change projects, both large and small, throughout the duration of the Contract. Further detail is set out in the attached tender documents.
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Additional information:
โThe figure in the estimated value section represents the Central Bankโs current best estimate of the anticipated total value of the contract if fully...โ
Additional information
The figure in the estimated value section represents the Central Bankโs current best estimate of the anticipated total value of the contract if fully extended, but it is not possible to be definitive in this regard by virtue of nature of the relevant services. The figure represents an estimate only and does not amount to a guarantee that any purchases will be made pursuant to the Agreement. The total value may be significantly lower, or indeed significantly higher than the figures estimated.
The duration of the Agreement is intended to be sixty (60) months from when the last Credit Institution (CI) has been on-boarded, although the Central Bank has the right to terminate it earlier. The Central Bank also has the right to extend the duration of the Agreement by any period or series of periods up to forty eight (48) months. Tenderers should note that the onboarding period itself may be up to 24 months following contract signature.
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Quality criterion (name): Quality
Price โ Title
Lot Identification Number: LOT-0001
Procedure Type of procedure
Open procedure โ Administrative information
Time limit for receipt of tenders or requests to participate: 2025-08-13 12:00:00 ๐
Conditions for opening of tenders: 2025-08-13 12:00:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5898766
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Review procedure
Precise information on deadline(s) for review procedures:
โAs set out at regulation 7 of the European Communities (Public Authorities' Contracts) (Review Procedures) Regulations SI 130/2010, as amended.โ Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 116-398357 (2025-06-17)