The OCO is seeking tenders to provide a case management system (CMS) for use by the Complaints and Investigations team at the OCO. The successful tenderer shall: 1) Implement the CMS for OCO. 2) Host and maintain the solution for OCO following go-live. 3) Support the transition to the new CMS, including user training, data migration from legacy systems. 4) Provide ongoing support to OCO.
Deadline
The time limit for receipt of tenders was 2024-10-17.
The procurement was published on 2024-09-16.
Contract notice (2024-09-16) Object Scope of the procurement
Title: Request for Tenders for Hosted - Cloud Case Management System
Short description:
“The OCO is seeking tenders to provide a case management system (CMS) for use by the Complaints and Investigations team at the OCO. The successful tenderer...”
Short description
The OCO is seeking tenders to provide a case management system (CMS) for use by the Complaints and Investigations team at the OCO. The successful tenderer shall: 1) Implement the CMS for OCO. 2) Host and maintain the solution for OCO following go-live. 3) Support the transition to the new CMS, including user training, data migration from legacy systems. 4) Provide ongoing support to OCO.
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Type of contract: Services
Products/services: Software programming and consultancy services📦
Estimated value excluding VAT: 320 000 EUR 💰
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Description of the procurement:
“The OCO is seeking tenders to provide a case management system (CMS) for use by the Complaints and Investigations team at the OCO. The successful tenderer...”
Description of the procurement
The OCO is seeking tenders to provide a case management system (CMS) for use by the Complaints and Investigations team at the OCO. The successful tenderer shall: 1) Implement the CMS for OCO. 2) Host and maintain the solution for OCO following go-live. 3) Support the transition to the new CMS, including user training, data migration from legacy systems. 4) Provide ongoing support to OCO.
Procedure Type of procedure
Open procedure ✅ Administrative information
Time limit for receipt of tenders or requests to participate: 2024-10-17 14:00:00 📅
Conditions for opening of tenders: 2024-10-17 14:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=4328508
Languages in which tenders or requests to participate may be submitted: English 🗣️
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Phone: +353 1 8886000📞 Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2024/S 182-559730 (2024-09-16)
Contract notice (2024-10-16) Object Scope of the procurement
Estimated value excluding VAT: 320 000 EUR 💰
Procedure Administrative information
Time limit for receipt of tenders or requests to participate: 2024-10-23 14:00:00 📅
Conditions for opening of tenders: 2024-10-23 14:30:00 📅
Changes New value
Text:
“The tender submission deadline has been extended until 14.00 on 23 October 2024.”
Source: OJS 2024/S 204-633835 (2024-10-16)