DPC Website Managed Support Services
Data Protection Commission
The DPC have a number of website based systems, the main DPC website, the forms website and a web based ticketing system. The Main Website was implemented in 2018 and a redesign of the website was completed in 2020. The website is used as a platform for driving awareness of organisations’ data-protection obligations, and informing individuals of their data protection rights through the provision of information and guidance to members of the public (data subjects) and to organisations with data protection obligations (data controllers/processors). The Main Website is built on Drupal content management software The Forms Website was implemented in 2018 and a redesign of the website was completed in 2021. The website provides an online service, through the use of webforms, and allows members of the public and organisations to submit data protection breaches, complaints and enquiries etc. to the DPC. The Forms Website is a be-spoke web application built on a LAMP application stack and a Laravel framework. The DPC Web Based Ticketing System is a commercially off the shelf tool that is based on Ruby on Rails and is hosted on the DPC tenancy in a 3rd party Data Centre. The DPC ticketing system is used internally by DPC staff and a select group of 3rd party suppliers. The purpose of this RFT is to procure a managed service provider to provide maintenance and support for the DPC Website based systems. Hosting is not in scope for this tender competition, the successful tenderer will be expected to support the DPC Websites and ticketing systems from the OS layer up, including the Drupal Content Management Software and all the applications that make up the bespoke forms website and ticketing system. The new contract will be effective from the 1st June 2024 for the Term of the Contract and aligned with the service requirements defined in this RFT.
DeadlineThe time limit for receipt of tenders was 2024-04-10. The procurement was published on 2024-03-06.
Who? What?- • IT services: consulting, software development, Internet and support › Software programming and consultancy services
- • Provider services › Application service providers
- • Internet development services › Internet or intranet client application development services
| Date | Document |
|---|---|
| 2024-03-06 | Contract notice |
Object
Scope of the procurement
Title: DPC Website Managed Support Services
Short description:
“The DPC have a number of website based systems, the main DPC website, the forms website and a web based ticketing system. The Main Website was implemented...”
Type of contract: Services
Products/services: Software programming and consultancy services 📦
Estimated value excluding VAT: 140 000 EUR 💰
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Description of the procurement:
“The DPC have a number of website based systems, the main DPC website, the forms website and a web based ticketing system. The Main Website was implemented...”
Additional products/services: Application service providers 📦
Additional products/services: Internet or intranet client application development services 📦
Title
Lot Identification Number: LOT-0001
Procedure
Type of procedure
Open procedure ✅
Administrative information
Time limit for receipt of tenders or requests to participate: 2024-04-10 15:00:00 📅
Conditions for opening of tenders: 2024-04-11 00:00:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=3182088
Languages in which tenders or requests to participate may be submitted: English 🗣️
Contracting authority
Name and addresses
Name: Data Protection Commission
National registration number: Data Protection Commission
Postal address: 21 Fitzwilliam Square South
Postal code: D02 RD28
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: tjwalsh@dataprotection.ie 📧
Phone: 087 1092815 📞
URL: www.dataprotection.ie 🌏
Address of the buyer profile: www.dataprotection.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=3182088 🌏
Participation URL: https://www.etenders.gov.ie/epps/eawarding/showTenderList.do?resourceId=3182088 🌏
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2024/S 048-140954 (2024-03-06)
- IT services: consulting, software development, Internet and support (>20 new procurements)