The Contracting Authority is seeking to award an Agreement for the provision of a Call Contact Centre and Associated Administration Services which will meet the needs of the organisation. The expectation of the Contracting Authority is the Tenderer will provide the service to improve the telephone customer service levels of the company.
Deadline
The time limit for receipt of tenders was 2024-08-19.
The procurement was published on 2024-07-19.
Contract notice (2024-07-19) Object Scope of the procurement
Title: Call Contact Centre and Associated Administration Services
Short description:
“The Contracting Authority is seeking to award an Agreement for the provision of a Call Contact Centre and Associated Administration Services which will meet...”
Short description
The Contracting Authority is seeking to award an Agreement for the provision of a Call Contact Centre and Associated Administration Services which will meet the needs of the organisation. The expectation of the Contracting Authority is the Tenderer will provide the service to improve the telephone customer service levels of the company.
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Type of contract: Services
Products/services: Call centre📦
Estimated value excluding VAT: 165 000 EUR 💰
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Description of the procurement:
“The Contracting Authority is seeking to award an Agreement for the provision of a Call Contact Centre and Associated Administration Services which will meet...”
Description of the procurement
The Contracting Authority is seeking to award an Agreement for the provision of a Call Contact Centre and Associated Administration Services which will meet the needs of the organisation. The expectation of the Contracting Authority is the Tenderer will provide the service to improve the telephone customer service levels of the company.
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Place of performance: Dublin🏙️ Title
Lot Identification Number: LOT-0001
Procedure Type of procedure
Open procedure ✅ Administrative information
Time limit for receipt of tenders or requests to participate: 2024-08-19 12:00:00 📅
Conditions for opening of tenders: 2024-08-19 00:00:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=3999877
Languages in which tenders or requests to participate may be submitted: English 🗣️
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Phone: +353 1 8886000📞 Information about electronic workflows
Electronic payment will be used
Source: OJS 2024/S 142-441200 (2024-07-19)