Contract notice (2024-11-15)
Object
Scope of the procurement
Title: Call Centre Services
Short description:
“Single Party Framework for Call Centre Services for Bus Eireann Schools and Expressway”
Type of contract: Services
Products/services:
Call centre
📦
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Description of the procurement:
“Single Party Framework for Call Centre Services for Bus Eireann Schools and Expressway”
Additional products/services:
Telephone-answering services
📦
Additional products/services:
Telephone operator services
📦
Place of performance:
Dublin
🏙️
Title
Lot Identification Number: LOT-0001
Procedure
Type of procedure
Negotiated procedure with prior call for competition
✅
Administrative information
Time limit for receipt of tenders or requests to participate: 2024-12-16 12:00:00 📅
Languages in which tenders or requests to participate may be submitted: English
🗣️
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators
✅
Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“As per documentation”
Conditions related to the contract
Contract performance conditions:
“As per documentation”
Contracting authority
Name and addresses
Name: Bus Eireann/Irish Bus
National registration number: 2024901000
Postal address: 21 Phibsboro Road, Dublin 7
Postal town: Dublin
Region:
Dublin
🏙️
Country: Ireland
🇮🇪
E-mail:
procurement@buseireann.ie 📧
Phone:
+353 170 334 12 📞
Address of the buyer profile:
http://www.buseireann.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Urban railway/light rail, metro, tramway, trolleybus or bus services
Communication
Documents URL:
https://buseireann.cso.coupahost.com 🌏
Participation URL:
https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=4676022 🌏
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region:
Dublin
🏙️
Country: Ireland
🇮🇪
E-mail:
highcourtcentraloffice@courts.ie 📧
Phone:
+353 1 8886000 📞
Source: OJS 2024/S 224-700841 (2024-11-15)