2024/003 Enterprise Ireland requires the Provision of a LEO Client Relationship Management Solution (LEO CRMS)

Enterprise Ireland

Enterprise Ireland is tendering for the establishment of framework agreement for the design, implementation and ongoing support and maintenance of an Enterprise Client Relationship Management Solution (CRMS) for the network of 31 Local Enterprise Offices under the remit of Enterprise Ireland

Deadline

The time limit for receipt of tenders was 2024-08-07. The procurement was published on 2024-06-21.

Who? What? Where?
Procurement history
Date Document
2024-06-21 Contract notice
2024-08-06 Contract notice
Contract notice (2024-06-21)
Object
Scope of the procurement
Title: 2024/003 Enterprise Ireland requires the Provision of a LEO Client Relationship Management Solution (LEO CRMS)
Short description:
Enterprise Ireland is tendering for the establishment of framework agreement for the design, implementation and ongoing support and maintenance of an Enterprise Client Relationship Management Solution (CRMS) for the network of 31 Local Enterprise Offices under the remit of Enterprise Ireland
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Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Estimated value excluding VAT: 18 000 000 EUR ๐Ÿ’ฐ
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Internal identifier: 0
Additional products/services: Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Negotiated procedure with prior call for competition โœ…
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2024-08-07 12:00:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โœ…
Tendering terms
Tenderers may submit more than one tender
Electronic invoicing: Allowed
Electronic ordering will be used โœ…
Electronic payment will be used โœ…

Legal, economic, financial and technical information
Conditions for participation
Exclusion ground: Fraud

Contracting authority
Name and addresses
Name: Enterprise Ireland
National registration number: 00000000
Postal address: The Plaza, East Point Business Park
Postal code: D3 E5R6
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: malcolm.kavanagh@enterprise-ireland.com ๐Ÿ“ง
Phone: 017272000 ๐Ÿ“ž
URL: https://www.enterprise-ireland.com/en/ ๐ŸŒ
Address of the buyer profile: https://www.enterprise-ireland.com/en/ ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Economic and financial affairs
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=3469164 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=3469164 ๐ŸŒ
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2024/S 121-374095 (2024-06-21)
Contract notice (2024-08-06)
Object
Scope of the procurement
Estimated value excluding VAT: 18 000 000 EUR ๐Ÿ’ฐ

Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2024-08-09 12:00:00 ๐Ÿ“…

Changes
Other additional information
Deadline for submission of tenders has now been updated from 7th August to the 9th August 2024 @ 12 noon
Main reason for change: Information updated
Information about modifications
Version of the previous notice to be changed: 8a7d1e4f-4e32-4afd-9fda-4ede6948ce77-01
Source: OJS 2024/S 153-475150 (2024-08-06)