The provision of Level 2/3 Citrix and Microsoft products maintenance and support services and a variable commitment for professional services; and an optional software and security patching service

Legal Aid Board

The Legal Aid Board is a large government organization of 550 staff which is expected to grow by 10 to 15 percent over the lifetime of the contract in 43 sites located across the country. The Legal Aid Board provides two primary services , a Civil Legal Aid and Advice Service, primarily in family law, to those of modest means and a universal access Family Mediation Service for couples separating or divorcing. Tenders are being sought from suitably qualified service providers for software support and maintenance as well as variable commitment for professional services and an optional software and security patching service. The Legal Aid Board is inviting qualified and experienced suppliers to submit tenders for the provision of: Support and Maintenance Services (Fixed Contract, ) Professional Services (Variable Commitment ) Software and Security Patching Service (Optional)

Deadline
The time limit for receipt of tenders was 2023-12-04. The procurement was published on 2023-11-02.

Who?

What?

Where?

Procurement history
Date Document
2023-11-02 Contract notice
Contract notice (2023-11-02)
Object
Scope of the procurement
Title: The provision of Level 2/3 Citrix and Microsoft products maintenance and support services and a variable commitment for professional services; and an optional software and security patching service
Short description:
โ€œThe Legal Aid Board is a large government organization of 550 staff which is expected to grow by 10 to 15 percent over the lifetime of the contract in 43...โ€    Show more
Type of contract: Services
Products/services: Software programming and consultancy services ๐Ÿ“ฆ
Estimated value excluding VAT: 600 000 EUR ๐Ÿ’ฐ
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Description of the procurement:
โ€œThe Legal Aid Board is a large government organization of 550 staff which is expected to grow by 10 to 15 percent over the lifetime of the contract in 43...โ€    Show more
Additional products/services: System and support services ๐Ÿ“ฆ
Additional products/services: Database and operating software development services ๐Ÿ“ฆ
Additional products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-12-04 12:30:00 ๐Ÿ“…
Conditions for opening of tenders: 2023-12-04 13:00:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=2646362
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ

Contracting authority
Name and addresses
Name: Legal Aid Board
National registration number: Legal Aid Board
Postal address: Quay Street Cahirciveen
Postal code: V23RD36
Postal town: Cahirciveen
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: info@legalaidboard.ie ๐Ÿ“ง
Phone: 066 947 1000 ๐Ÿ“ž
URL: https://www.legalaidboard.ie ๐ŸŒ
Address of the buyer profile: https://www.legalaidboard.ie ๐ŸŒ
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=2646362 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/eawarding/showTenderList.do?resourceId=2646362 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2023/S 213-673228 (2023-11-02)