Phone System and Contact Centre Upgrade

Wexford County Council

Request for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including contact centre functionality, maintenance and support

Deadline
The time limit for receipt of tenders was 2023-02-27. The procurement was published on 2023-01-23.

Who?

What?

Where?

Procurement history
Date Document
2023-01-23 Contract notice
Contract notice (2023-01-23)
Contracting authority
Name and addresses
Name: Wexford County Council
National registration number: N/a
Postal address: County Hall
Postal town: Wexford
Postal code: Carricklawn
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement@wexfordcoco.ie ๐Ÿ“ง
Region: South-East ๐Ÿ™๏ธ
URL: https://www.etenders.gov.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1199 ๐ŸŒ
Communication
Documents URL: https://www.etenders.gov.ie ๐ŸŒ
Participation URL: https://www.etenders.gov.ie ๐ŸŒ

Object
Scope of the procurement
Title: Phone System and Contact Centre Upgrade 5/IT/2023
Products/services: IP telephone services ๐Ÿ“ฆ
Short description:
โ€œRequest for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including contact centre functionality,...โ€    Show more
Estimated value excluding VAT: EUR 600 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Place of performance: South-East ๐Ÿ™๏ธ
Description of the procurement:
โ€œRequest for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including contact centre functionality,...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 600 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-02-27 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Languages in which tenders or requests to participate may be submitted: Irish ๐Ÿ—ฃ๏ธ
Conditions for opening of tenders: 2023-02-27 12:00 ๐Ÿ“…

Complementary information
Review body
Name: High Court
Postal address: Chief Registrar, The Four Courts, Inns Quay, Dublin 7, Ireland
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtscentraloffice@courts.ie ๐Ÿ“ง
Source: OJS 2023/S 020-052564 (2023-01-23)