Tender for Network Management Support & Licencing to the Irish Prison Service

Irish Prison Service

Tender for the provision of Observer Gigaflow Support & Licensing to The Irish Prison Service and on behalf of the Department of Justice.

Deadline
The time limit for receipt of tenders was 2022-05-10. The procurement was published on 2022-04-08.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:

• Fastcom AS (trading as Enterprise Defence)

Who?

• Irish Prison Service

What?

• Sales, marketing and business intelligence software package › Business intelligence software package
• Software-related services › Software support services
• Software-related services › Software development services
• Software-related services › Software implementation services
• Software-related services › Software configuration services
• Software-related services › Software consultancy services
• Database services › Data management services
• Computer support services › Technical computer support services

Where?

• Eastern and Midland › Dublin
• Eastern and Midland › Midland

Procurement history

Date	Document
2022-04-08	Contract notice
2022-07-27	Contract award notice

Contract notice (2022-04-08)
Contracting authority
Name and addresses
Name: Irish Prison Service
National registration number: N/a
Postal address: IDA Business Park,
Postal town: Longford
Postal code: Ballinalee Road,
Country: Ireland 🇮🇪
Contact person: IPS Greenville
Phone: +353 14020114 📞
E-mail: tenders@greenville.ie 📧
Region: Midland 🏙️
URL: http://1 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/214 🌏

Contracting authority (additional)
Name: The Department of Justice
Postal town: Dublin

Contracting authority
Postal code: DO2 HK52
E-mail: info@justice.ie 📧
Region: Dublin 🏙️
URL: http://www.justice.ie 🌏
Information about joint procurement
The contract involves joint procurement
In the case of joint procurement involving different countries, state applicable national procurement law: To Include the Department of Justice.
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=211454&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=211454&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“Tender for Network Management Support & Licencing to the Irish Prison Service IPS/2022/12”
Products/services: Computer support services 📦
Short description:
“Tender for the provision of Observer Gigaflow Support & Licensing to The Irish Prison Service and on behalf of the Department of Justice.”
Estimated value excluding VAT: EUR 1 500 000 💰

1️⃣
Additional products/services: Software package and information systems 📦
Additional products/services: Sales, marketing and business intelligence software package 📦
Additional products/services: Business intelligence software package 📦
Additional products/services: Software programming and consultancy services 📦
Additional products/services: Software support services 📦
Additional products/services: Software development services 📦
Additional products/services: Software implementation services 📦
Additional products/services: Software configuration services 📦
Additional products/services: Software consultancy services 📦
Additional products/services: Data management services 📦
Additional products/services: Computer support and consultancy services 📦
Additional products/services: Technical computer support services 📦
Place of performance: Éire/Ireland 🏙️
Main site or place of performance: Nationwide
Description of the procurement:
“Tender for the provision of Observer Gigaflow Support & Licensing to The Irish Prison Service and on behalf of the Department of Justice.”
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 500 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 96
Additional information:
“Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from...”

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: Please refer to the Tender Documentation available from www.etenders.gov.ie
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: To be agreed with the successful tenderer.
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Description
In the case of framework agreements, provide justification for any duration exceeding 8 years:
“Large financial investment and resource training in an ICT system, so a longer framework required.”
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-05-10 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Languages in which tenders or requests to participate may be submitted: Irish 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2022-05-10 12:30 📅
Conditions for opening of tenders (place): Online - as a result of Covid restrictions.
Conditions for opening of tenders (Information about authorised persons and opening procedure): Two members of Procurement Team.

Complementary information
Additional information

“1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;
2) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition.
3) Suppliers should note the following when making their submission: • There is a maximum upload limit of 2GB per file. Documents larger than this should be divided into smaller files prior to upload. • In order to submit a document to the electronic postbox, please note that you must click “Submit Response”. After submitting a response, the response may be modified and re-submitted as many times as may be necessary until the RFT deadline has expired. Suppliers should be aware that the “Submit Response” button will be disabled automatically upon expiration of the response deadline. • Suppliers must ensure that they give themselves sufficient time to upload & submit all required documentation before the submission deadline. Suppliers should take into account the fact that upload speeds vary. • If you experience difficulty when uploading documents please contact eTenders Support Desk for technical assistance. Email etenders@eusupply. com or Telephone: 353(0)21 2439277 (09:00am – 17:30pm GMT) 5. All queries must be submitted through the messaging facility on www.etenders.gov.ie.
4) All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response
©Greenville Procurement Partners v2 December 21
9
5) This is the sole call for competition for this contract/framework.
6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
7) Contract award will be subject to the approval of the competent authorities.
8) It will be a condition of award that the successful tenderer is and remains tax compliant.
9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.
10) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
URL: http://www.courts.ie 🌏
Review procedure
Precise information on deadline(s) for review procedures: The contract award decision is subject to the application of SI 130 of 2010.
Service from which information about the review procedure may be obtained
Name: Consult legal advisor
Postal town: xx
Country: Ireland 🇮🇪
Source: OJS 2022/S 073-195599 (2022-04-08)

Contract award notice (2022-07-27)
Object
Scope of the procurement
Total value of the procurement (excluding VAT): EUR 1 500 000 💰
Award criteria
Quality criterion (name): Account Management
Quality criterion (weighting): 30%
Quality criterion (name):
“Proposed Service Level agreement and Key Performance Indicators & Training Requirements”
Quality criterion (weighting): 20%
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 50%

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2022/S 073-195599

Award of contract

1️⃣
Contract Number: 1
Title: Tender for Network Management Support & Licencing to the Irish Prison Service
Date of conclusion of the contract: 2022-06-09 📅
Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: Fastcom AS (trading as Enterprise Defence)
National registration number: 3398537AH
Postal address: 61 John Street
Postal town: Sligo
Postal code: F91 AH39
Country: Ireland 🇮🇪
Phone: +353 851744831 📞
E-mail: etenders@enterprisedefence.com 📧
Region: West 🏙️
URL: http://www.enterprisedefence.com 🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 1 500 000 💰
Source: OJS 2022/S 146-418699 (2022-07-27)

New procurements in related categories 🆕

IT services: consulting, software development, Internet and support

Computer support and consultancy services

Computer support services

Technical computer support services