Single Party Framework Agreement the Provision of an Email filtering, DNS Management and associated services to Dublin City Council

Dublin City Council

Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the Provision of an Email filtering, DNS Management and Associated Services with a 24/7/365 SLA to provide email transport, security and filtering, to include live statistics, reporting, email continuity and supplementary services. A managed DNS services is also required, to include registration, maintenance and hosting of the DCCโ€™s DNS records. The approach must be a software as a service (SaaS) solution with no local installation required.The framework period will be for 4 years.However, contracts may be awarded which extend beyond the lifetime of the Framework.An initial contract will be awarded for a period of 2 years with an option to extend for 2 further periods of 12 months,at the sole discretion of Dublin City Council.

Deadline

The time limit for receipt of tenders was 2022-09-12. The procurement was published on 2022-08-05.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2022-08-05 Contract notice
2023-05-17 Contract award notice
Contract notice (2022-08-05)
Object
Scope of the procurement
Title: Electronic mail services
Reference number: SPFA - DCC - Email Filtering
Short description:
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the Provision of an Email filtering, DNS Management and Associated Services with a 24/7/365 SLA to provide email transport, security and filtering, to include live statistics, reporting, email continuity and supplementary services. A managed DNS services is also required, to include registration, maintenance and hosting of the DCCโ€™s DNS records. The approach must be a software as a service (SaaS) solution with no local installation required.The framework period will be for 4 years.However, contracts may be awarded which extend beyond the lifetime of the Framework.An initial contract will be awarded for a period of 2 years with an option to extend for 2 further periods of 12 months,at the sole discretion of Dublin City Council.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Electronic mail services ๐Ÿ“ฆ
Additional CPV: Data security software development services ๐Ÿ“ฆ
Place of performance
NUTS region: Dublin ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Regional or local authority
Awarding authority name: Dublin City Council
Postal address: Civic Offices, Wood Quay
Postal code: Dublin
Postal town: Dublin 8
Contact
Internet address: http://www.dublincity.ie ๐ŸŒ
E-mail: melissa.hardiman@dublincity.ie ๐Ÿ“ง
Phone: +353 12222222 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=218011&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=218011&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2022-08-05 ๐Ÿ“…
Submission deadline: 2022-09-12 ๐Ÿ“…
Publication date: 2022-08-10 ๐Ÿ“…
Identifiers
Notice number: 2022/S 153-437677
OJ-S issue: 153
Additional information
The date and time for opening tenders set out above may change at the discretion of Dublin City Council.

Object
Scope of the procurement
Estimated total value: 800 000 EUR ๐Ÿ’ฐ
Short description:
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the Provision of an Email filtering, DNS Management and Associated Services with a 24/7/365 SLA to provide email transport, security and filtering, to include live statistics, reporting, email continuity and supplementary services. A managed DNS services is also required, to include registration, maintenance and hosting of the DCCโ€™s DNS records.
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The approach must be a software as a service (SaaS) solution with no local installation required.
The framework period will be for four years. However, contracts may be awarded which extend beyond the lifetime of the Framework. An initial contract will be awarded for a period of 2 years with an option to extend for two further periods of 12 months, at the sole discretion of Dublin City Council.
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DCC may award additional contracts in respect of other related services including but not limited to additional cover, per diem drawdowns, additional related services etc. during the course of the Framework.
DCC fully reserves the right not to use this framework and to engage the services of Third Party partners in respect of other available framework agreements or contracts.
Estimated value excluding VAT: 800 000 EUR ๐Ÿ’ฐ
Duration: 48 months
Description of options:
An initial contract will be awarded for a period of 2 years with an option to extend for two further periods of 12 months, at the sole discretion of Dublin City Council.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please see tender documents for details.
Contract execution
Contract performance conditions: Please see tender documents for details.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Irish ๐Ÿ—ฃ๏ธ
Tender validity period: 12 months
Tender opening date: 2022-09-12 ๐Ÿ“…
Tender opening time: 12:15
Place: Dublin City Council, Civic Offices, Wood Quay, Dublin 8
Additional information:
The date and time for opening tenders set out above may change at the discretion of Dublin City Council.

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: IS Procurement Team
Internet address: www.dublincity.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/267 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=218011&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Act.
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2. It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required.
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3. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.
4. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
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5. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.
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6. The framework agreement is primarily for use by the Information Systems Department, but may also be extended for use by other divisions of Dublin City Council as requirements arise.
7. Emailed/faxed/late tenders will not be accepted.
8. Tenders may be submitted in English or in the Irish language.
9. All queries regarding this expression of tender must be directed to the messaging facility on www.etenders.gov.ie. RFT ID: 217761. Queries must be in question format. Responses will be circulated to those candidates/tenderers that have registered an interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 12 noon (Irish Time) on UPDATE DATE to enable issue of responses to all interested parties.
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10. Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.

Complementary information
Review body
Name: The High Court
Postal address: Chief Registrar, High Court, Inns Quay
Postal town: Dublin
Postal code: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Source: OJS 2022/S 153-437677 (2022-08-05)
Contract award notice (2023-05-17)
Object
Scope of the procurement
Total value of the procurement: 800 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2023-05-17 ๐Ÿ“…
Publication date: 2023-05-22 ๐Ÿ“…
Identifiers
Notice number: 2023/S 097-303301
Refers to notice: 2022/S 153-437677
OJ-S issue: 97
Additional information
1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Act. 2. It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required. 3. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. 4. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended. 5. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties. 6. The framework agreement is primarily for use by the Information Systems Department, but may also be extended for use by other divisions of Dublin City Council as requirements arise. 7. Emailed/faxed/late tenders will not be accepted. 8. Tenders may be submitted in English or in the Irish language. 9. All queries regarding this expression of tender must be directed to the messaging facility on www.etenders.gov.ie. RFT ID: 217761. Queries must be in question format. Responses will be circulated to those candidates/tenderers that have registered an interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 12 noon (Irish Time) on UPDATE DATE to enable issue of responses to all interested parties. 10. Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.
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Procedure
Award criteria
Quality criterion (name): Quality of approach to the provision of the service
Quality criterion (weighting): 40
Quality criterion (name): Qaulity of approach to the SLA
Quality criterion (weighting): 20
Cost criterion (name): Cost
Cost criterion (weighting): 40

Award of contract
Date of contract conclusion: 2023-01-01 ๐Ÿ“…
Name: Topsec Cloud Solutions
National registration number: N/a
Postal address: Unit 1F, Three Rock Road, Sandyford
Postal town: Dublin
Postal code: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 014263300 ๐Ÿ“ž
E-mail: nmackey@topsec.com ๐Ÿ“ง
Country: Dublin ๐Ÿ™๏ธ
Internet address: http://www.topsec.com ๐ŸŒ
Total value of the procurement: 800 000 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 3

Complementary information
Review body
Information about review deadlines: Please consult your solicitor
Source: OJS 2023/S 097-303301 (2023-05-17)