Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a single party framework agreement for the provision of support and professional services for Oracle eBusiness Suite.
This tender is seeking a full second level support service with a service level agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which may be requested on a daily call down basis when required. Oracle E-Business Suite interfaces with other systems in DCC by way of Oracle WebLogic and Business Process Execution Language (BPEL) and DCC require support for current integrations and development of new integrations with other DCC systems.
For further information please refer to the attached documentation. The project is subject to funding.
Deadline
The time limit for receipt of tenders was 2021-07-05.
The procurement was published on 2021-06-03.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“The Provision of Support, Maintenance, Development and Enhancements Services for Oracle eBusiness Suite”
Products/services: Software programming and consultancy services📦
Short description:
“Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a single party framework agreement for the provision of support and...”
Short description
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a single party framework agreement for the provision of support and professional services for Oracle eBusiness Suite.
This tender is seeking a full second level support service with a service level agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which may be requested on a daily call down basis when required. Oracle E-Business Suite interfaces with other systems in DCC by way of Oracle WebLogic and Business Process Execution Language (BPEL) and DCC require support for current integrations and development of new integrations with other DCC systems.
For further information please refer to the attached documentation. The project is subject to funding.
Show more
Estimated value excluding VAT: EUR 1 000 000 💰
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a single party framework agreement for the provision of Support and Professional Services for Oracle eBusiness Suite.
This tender is seeking a full second level support service with a service level agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which may be requested on a daily call down basis when required. Oracle E-Business Suite interfaces with other systems in DCC by way of Oracle WebLogic and Business Process Execution Language (BPEL) and DCC require support for current integrations and development of new integrations with other DCC systems.
The successful tenderer will work closely with DCC’s own Finance Department and IS Department Technical Support staff. While DCC’s IS Department will have responsibility for First Line support, it is envisaged that there may be overlap at times between the two roles.
In the case of a major incident e.g. a service outage, a one-hour response time is required. This time is calculated from the time the call is logged. It might also be required for a technical resource to come on site to assist with the resolution of the problem. The decision on whether an on-site resource is required will remain with DCC. The resource must be made available within four hours. Please refer to Section 2.3 of this document for a description of DCC’s support call classifications.
The framework period will initially be for 2 years with the possibility of extending it by a further 2 years (one year at a time, following satisfactory performance of the supplier) at the sole discretion of Dublin City Council.
For further infomration please refer to the attached documentation. The project is subject to funding.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Information about options
Options ✅
Description of options:
“The framework period will initially be for 2 years with the possibility of extending it by a further 2 years (one year at a time, following satisfactory...”
Description of options
The framework period will initially be for 2 years with the possibility of extending it by a further 2 years (one year at a time, following satisfactory performance of the supplier) at the sole discretion of Dublin City Council.
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-07-05
13:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Languages in which tenders or requests to participate may be submitted: Irish 🗣️
Tender must be valid until: 2022-07-05 📅
Conditions for opening of tenders: 2021-07-05
13:00 📅
Complementary information Information about recurrence
This is a recurrent procurement ✅ Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
“1) Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by...”
1) Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Acts.
2) It will be a condition for the award of any contract by Dublin City Council that the successful tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12-month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required.
3) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.
4) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.
5) Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.
6) The framework agreement is primarily for use by the Finance and Information Systems Departments but may also be extended for use by other divisions of Dublin City Council as requirements arise.
7) Emailed/faxed/late tenders will not be accepted. Tenders may be submitted in English or in the Irish language.
8) All queries regarding this tender must be submitted through the etenders messaging facility, RFT ID 191615. Queries must be in question format. Responses will be circulated to those candidates/tenderers that have registered an interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 25th June 2021 to enable issue of responses to all interested parties.
9) Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.
Show more Review body
Name: The High Court
Postal address: Chief Registrar, High Court, Inns Quay
Postal town: Dublin
Postal code: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
E-mail: highcourtcentraloffice@courts.ie📧
Source: OJS 2021/S 109-287284 (2021-06-03)
Additional information (2021-07-05) Object Scope of the procurement
Short description:
“Dublin City Council (DCC) wishes to invite tenders using the open procedure to establish a single party framework agreement for the provision of support and...”
Short description
Dublin City Council (DCC) wishes to invite tenders using the open procedure to establish a single party framework agreement for the provision of support and professional services for Oracle eBusiness Suite.
This tender is seeking a full second level support service with a service level agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which may be requested on a daily call down basis when required. Oracle E-Business Suite interfaces with other systems in DCC by way of Oracle WebLogic and Business Process Execution Language (BPEL) and DCC require support for current integrations and development of new integrations with other DCC systems.
For further information please refer to the attached documentation. The project is subject to funding.
Complementary information Original notice reference
Notice number in the OJ S: 2021/S 109-287284
Changes Text to be corrected in the original notice
Section number: IV.2.2)
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2021-07-05 📅
Time: 13:00
New value
Date: 2021-07-05 📅
Time: 17:00
Other additional information
Response deadline updated from 13.00 on 5 July 2021 to 17.00 on 5 July 2021.
Source: OJS 2021/S 131-348688 (2021-07-05)
Contract award notice (2021-10-20) Object Scope of the procurement
Short description:
“Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of Support and...”
Short description
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of Support and Professional Services for Oracle eBusiness Suite.
This tender is seeking a full second level support service with a Service Level Agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which may be requested on a daily call down basis when required. Oracle E-Business Suite interfaces with other systems in DCC by way of Oracle WebLogic and Business Process Execution Language (BPEL) and DCC require support for current integrations and development of new integrations with other DCC systems.
For further information please refer to the attached documentation. The project is subject to funding.
Show more
Total value of the procurement (excluding VAT): EUR 1 000 000 💰
Description
Description of the procurement:
“Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of Support and...”
Description of the procurement
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of Support and Professional Services for Oracle eBusiness Suite.
This tender is seeking a full second level support service with a Service Level Agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which may be requested on a daily call down basis when required. Oracle E-Business Suite interfaces with other systems in DCC by way of Oracle WebLogic and Business Process Execution Language (BPEL) and DCC require support for current integrations and development of new integrations with other DCC systems.
The successful tenderer will work closely with DCC’s own Finance Department and IS Department Technical Support staff. While DCC’s IS Department will have responsibility for First Line support, it is envisaged that there may be overlap at times between the two roles.
In the case of a major incident e.g. a service outage, a one-hour response time is required. This time is calculated from the time the call is logged. It might also be required for a technical resource to come on site to assist with the resolution of the problem. The decision on whether an on-site resource is required will remain with DCC. The resource must be made available within four hours. Please refer to Section 2.3 of this document for a description of DCC’s support call classifications.
The framework period will initially be for 2 years with the possibility of extending it by a further 2 years (one year at a time, following satisfactory performance of the supplier) at the sole discretion of Dublin City Council.
For further infomration please refer to the attached documentation. The project is subject to funding.
Show more Award criteria
Quality criterion (name): Support, Maintenance and Development Assistance
Quality criterion (weighting): 3000
Quality criterion (name): Proposed Team Resources and Support Structures
Quality criterion (weighting): 2000
Quality criterion (name): DBA and Application Support
Quality criterion (name):
“Standard Support, Reporting, Legislative Changes and Customisations / Interfaces”
Cost criterion (name): Costs
Cost criterion (weighting): 4500
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2021/S 109-287284
Award of contract
1️⃣
Contract Number: 1
Title:
“The Provision of Support, Maintenance, Development and Enhancements Services for Oracle eBusiness Suite”
Date of conclusion of the contract: 2021-10-01 📅
Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: Fujitsu (Ireland) Limited
National registration number: 9710451V
Postal address: Fujitsu House, Unit 100 Airside Business Park, Swo
Postal town: Swords
Postal code: Co Dublin
Country: Ireland 🇮🇪
Phone: +353 18136000📞
E-mail: dlirelandbidteam@uk.fujitsu.com📧
Fax: +353 18136100 📠
Region: Dublin🏙️
URL: http://www.fujitsu.com/ie🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 1 000 000 💰
Complementary information Additional information
“1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by...”
1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Acts.
2. It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required.
3. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.
4. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
5. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.
6. The framework agreement is primarily for use by the Finance and Information Systems Departments but may also be extended for use by other divisions of Dublin City Council as requirements arise.
7. Emailed/faxed/late tenders will not be accepted. Tenders may be submitted in English or in the Irish language.
8. All queries regarding this tender must be submitted through the etenders messaging facility, RFT ID 191615. Queries must be in question format. Responses will be circulated to those candidates/tenderers that have registered an interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 25th June 2021 to enable issue of responses to all interested parties.
9. Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.
Show more Review procedure
Precise information on deadline(s) for review procedures: Please consult your Solicitor
Source: OJS 2021/S 207-542536 (2021-10-20)