In summary, the Services comprise: provision of an online document-centric identity proofing service to meet the Department’s SAFE standard as described in Appendix 1. The service to be procured will augment the Department’s current face-to-face identity proofing processes carried out by an officer in Intreo and SAFE Centres nationwide.
The online identity proofing service must provide a high level of assurance that the individual is who they say they are by:
• capturing basic unverified identity attributes (name, date of birth, place of birth, sex, surnames, nationality);
• capture and verify the customers identity documents such as, for example, identity cards, birth certificates, passports and driver’s licenses;
• facilitating proof of liveness;
• capturing ICAO photograph of the customer.
All documents and images must be transferred to the Department’s on-premise systems immediately, with no personal identifiable information (PII) data held by the service.
Deadline
The time limit for receipt of tenders was 2021-08-27.
The procurement was published on 2021-07-23.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Supply of Remote (Document-centric) Identity Proofing Service
Products/services: Software programming and consultancy services📦
Short description:
“In summary, the Services comprise: provision of an online document-centric identity proofing service to meet the Department’s SAFE standard as described in...”
Short description
In summary, the Services comprise: provision of an online document-centric identity proofing service to meet the Department’s SAFE standard as described in Appendix 1. The service to be procured will augment the Department’s current face-to-face identity proofing processes carried out by an officer in Intreo and SAFE Centres nationwide.
The online identity proofing service must provide a high level of assurance that the individual is who they say they are by:
• capturing basic unverified identity attributes (name, date of birth, place of birth, sex, surnames, nationality);
• capture and verify the customers identity documents such as, for example, identity cards, birth certificates, passports and driver’s licenses;
• facilitating proof of liveness;
• capturing ICAO photograph of the customer.
All documents and images must be transferred to the Department’s on-premise systems immediately, with no personal identifiable information (PII) data held by the service.
Show more
Estimated value excluding VAT: EUR 1 000 000 💰
In summary, the services comprise: provision of an online document-centric identity proofing service to meet the Department’s SAFE standard as described in Appendix 1. The service to be procured will augment the Department’s current face-to-face identity proofing processes carried out by an officer in Intreo and SAFE Centres nationwide.
The online identity proofing service must provide a high level of assurance that the individual is who they say they are by:
• capturing basic unverified identity attributes (name, date of birth, place of birth, sex, surnames, nationality);
• capture and verify the customers identity documents such as, for example, identity cards, birth certificates, passports and driver’s licenses;
• facilitating proof of liveness;
• capturing ICAO photograph of the customer.
All documents and images must be transferred to the Department’s on-premise systems immediately, with no personal identifiable information (PII) data held by the service.
The Department uses facial image matching software to strengthen the SAFE registration process by detecting and deterring duplicate SAFE registration attempts. For control purposes, and to assist in identity fraud detection, a facial match against the photograph captured will be carried out separately by the Department’s facial image matching solution comparing it to all images already stored on the Department’s database.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The contracting authority reserves the right to extend the term for a period or periods of up to one (1) year with a maximum of two (2) such extension or...”
Description of renewals
The contracting authority reserves the right to extend the term for a period or periods of up to one (1) year with a maximum of two (2) such extension or extensions on the same terms and conditions, subject to the contracting authority’s obligations at law.
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-08-27
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2021-08-27
12:00 📅
Complementary information Review body
Name: High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2021/S 144-383088 (2021-07-23)
Additional information (2021-08-12) Object Scope of the procurement
Title: Supply of Remote (document-centric) Identity Proofing Service
Short description:
“In summary, the Services comprise: provision of an online document-centric identity proofing service to meet the Department’s SAFE standard as described in...”
Short description
In summary, the Services comprise: provision of an online document-centric identity proofing service to meet the Department’s SAFE standard as described in Appendix 1. The service to be procured will augment the Department’s current face-to-face identity proofing processes carried out by an officer in Intreo and SAFE Centres nationwide.
The online identity proofing service must provide a high level of assurance that the individual is who they say they are by:
• Capturing basic unverified identity attributes (name, date of birth, place of birth, sex, surnames, nationality)
• Capture and verify the customers identity documents such as, for example, identity cards, birth certificates, passports and driver’s licenses.
• Facilitating proof of liveness
• Capturing ICAO photograph of the customer
All documents and images must be transferred to the Department’s on-premise systems immediately, with no personal identifiable information (PII) data held by the service.
Complementary information Original notice reference
Notice number in the OJ S: 2021/S 144-383088
Changes Text to be corrected in the original notice
Section number: IV.2.2
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2021-08-27 📅
Time: 12:00
New value
Date: 2021-09-10 📅
Time: 12:00
Text to be corrected in the original notice
Section number: IV.2.7
Place of text to be modified: Conditions for opening of tenders
Old value
Date: 2021-08-27 📅
Time: 12:00
New value
Date: 2021-09-10 📅
Time: 12:00
Source: OJS 2021/S 158-418920 (2021-08-12)
Additional information (2021-09-06)
Changes Text to be corrected in the original notice
Section number: IV.2.2
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2021-09-10 📅
Time: 12:00
New value
Date: 2021-09-17 📅
Time: 12:00
Text to be corrected in the original notice
Section number: IV.2.7
Place of text to be modified: Conditions for opening of tenders
Old value
Date: 2021-09-10 📅
Time: 12:00
New value
Date: 2021-09-17 📅
Time: 12:00
Other additional information
The tender deadline has been extended to12noon on Friday 17th September, 2021
Source: OJS 2021/S 176-459261 (2021-09-06)
Contract award notice (2022-07-07) Object Scope of the procurement
Title: Supply of Remote (document-centric) Identity Proofing Service
1068
Total value of the procurement (excluding VAT): EUR 1 273 793 💰
Description
Main site or place of performance: Dublin
Description of the procurement:
“In summary, the Services comprise: provision of an online document-centric identity proofing service to meet the Department’s SAFE standard as described in...”
Description of the procurement
In summary, the Services comprise: provision of an online document-centric identity proofing service to meet the Department’s SAFE standard as described in Appendix 1. The service to be procured will augment the Department’s current face-to-face identity proofing processes carried out by an officer in Intreo and SAFE Centres nationwide.
The online identity proofing service must provide a high level of assurance that the individual is who they say they are by:
• Capturing basic unverified identity attributes (name, date of birth, place of birth, sex, surnames, nationality)
• Capture and verify the customers identity documents such as, for example, identity cards, birth certificates, passports and driver’s licenses.
• Facilitating proof of liveness
• Capturing ICAO photograph of the customer
All documents and images must be transferred to the Department’s on-premise systems immediately, with no personal identifiable information (PII) data held by the service.
The Department uses facial image matching software to strengthen the SAFE registration process by detecting and deterring duplicate SAFE registration attempts. For control purposes, and to assist in identity fraud detection, a facial match against the photograph captured will be carried out separately by the Department’s facial image matching solution comparing it to all images already stored on the Department’s database.
Show more Award criteria
Quality criterion (name): Functional and Technical Requirements
Quality criterion (weighting): 35
Quality criterion (name): Quality of approach to the delivery of the Support Services
Quality criterion (weighting): 20
Quality criterion (name): Additional Features / Road Map
Quality criterion (weighting): 5
Price (weighting): 40
Procedure Administrative information
Previous publication concerning this procedure: 2021/S 144-383088
Award of contract
1️⃣
Contract Number: 1
Title: Supply of Remote (document-centric) Identity Proofing Service
Date of conclusion of the contract: 2022-06-22 📅
Information about tenders
Number of tenders received: 13
Number of tenders received by electronic means: 13
Name and address of the contractor
Name: Daon Technology
National registration number: IE 3469191HH
Postal address: IFSC House, Custom House Quay
Postal town: Dublin 1
Postal code: D01 R2P9
Country: Ireland 🇮🇪
Phone: +353 18181640📞
E-mail: egilmore@daon.com📧
Region: Éire/Ireland🏙️
URL: http://www.daon.com🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 851 763 💰
Total value of the contract/lot: EUR 1 273 793 💰
Complementary information Review body
Phone: +353 18886000📞
Source: OJS 2022/S 132-377274 (2022-07-07)
Modification of a contract/concession during its term (2024-01-11) Contracting authority Name and addresses
E-mail: projectoffice@welfare.ie📧
Object Description
Description of the procurement:
“In summary, the Services comprise: provision of an online document-centric identity proofing service to meet the Department’s SAFE standard as described in...”
Description of the procurement
In summary, the Services comprise: provision of an online document-centric identity proofing service to meet the Department’s SAFE standard as described in Appendix 1. The service to be procured will augment the Department’s current face-to-face identity proofing processes carried out by an officer in Intreo and SAFE Centres nationwide.
The online identity proofing service must provide a high level of assurance that the individual is who they say they are by:
• Capturing basic unverified identity attributes (name, date of birth, place of birth, sex, surnames, nationality)
• Capture and verify the customers identity documents such as, for example, identity cards, birth certificates, passports and driver’s licenses.
• Facilitating proof of liveness
• Capturing ICAO photograph of the customer
All documents and images must be transferred to the Department’s on-premise systems immediately, with no personal identifiable information (PII) data held by the service.
Procedure Administrative information
Previous publication concerning this procedure: 2022/S 132-377274
Award of contract Name and address of the contractor
Postal town: Dublin
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 1 273 793 💰
Source: OJS 2024/S 011-027634 (2024-01-11)