ICT-252 - ICT-252 — Provision, Implementation and Support of an Integrated Enterprise Health Information and Quality Support Solution and Related Services

Health Information and Quality Authority (HIQA)

HIQA proposes to engage in a competitive process for the establishment of a framework agreement for the provision of an integrated regulatory system and supporting services.
Please see attached document for further information.

Deadline

The time limit for receipt of tenders was 2021-02-26. The procurement was published on 2021-01-27.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Codec-DSS

Who?

• Health Information and Quality Authority (HIQA)

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2021-01-27	Contract notice
2021-02-16	Additional information
2023-01-19	Contract award notice

Contract notice (2021-01-27)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: ICT-252
Short description:

HIQA proposes to engage in a competitive process for the establishment of a framework agreement for the provision of an integrated regulatory system and supporting services. Please see attached document for further information.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Competitive dialogue
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: Health Information and Quality Authority (HIQA)
Postal address: Unit 1301, CityGate
Postal town: Mahon
Contact
Internet address: http://www.hiqa.ie 🌏
E-mail: noconnor@hiqa.ie 📧
Phone: +353 212409300 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=181513&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=181513&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2021-01-27 📅
Submission deadline: 2021-02-26 📅
Publication date: 2021-02-01 📅
Identifiers
Notice number: 2021/S 021-050286
Refers to notice: 2021/S 010-016386
OJ-S issue: 21
Additional information

1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties. 2) Suppliers must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2 GB per document on eTenders. Documents larger than this should be divided into smaller files prior to upload or zipped. 3) Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or telephone: 353(0) 212439277 (9 a.m.-17.30 p.m. GMT). 4) All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:XXXX) as a specific question. Responses will be circulated to those parties that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response. 5) This is the sole call for competition for this contract/framework. 6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers. 7) Contract award will be subject to the approval of the competent authorities. 8) It will be a condition of award that the successful tenderer is and remains tax compliant. 9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time. 10) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended. 11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition. 12) At section II.2.9) we have indicated that five will be invited to dialogue, please note that the contracting authority reserves the right to invite at least five subject to that number qualifying.

Additional information

1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties.

2) Suppliers must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2 GB per document on eTenders. Documents larger than this should be divided into smaller files prior to upload or zipped.

3) Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or telephone: 353(0) 212439277 (9 a.m.-17.30 p.m. GMT).

4) All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:XXXX) as a specific question. Responses will be circulated to those parties that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response.

5) This is the sole call for competition for this contract/framework.

6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.

7) Contract award will be subject to the approval of the competent authorities.

8) It will be a condition of award that the successful tenderer is and remains tax compliant.

9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

10) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.

11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

12) At section II.2.9) we have indicated that five will be invited to dialogue, please note that the contracting authority reserves the right to invite at least five subject to that number qualifying.

Object
Scope of the procurement
Short description:

HIQA proposes to engage in a competitive process for the establishment of a framework agreement for the provision of an integrated regulatory system and supporting services.

Please see attached document for further information.

Estimated total value: 10 000 000 EUR 💰
Short description: See attached PQQ document for further information.
Estimated value excluding VAT: 10 000 000 EUR 💰
Duration: 120 months
Description of options: See attached PQQ document.
Place of performance
Main site or place of performance: IRELAND.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: See attached PQQ document.
Contract execution
Contract performance conditions: See attached PQQ document.

Procedure
Legal basis: 32014L0024
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates: Please see 4.10 of the attached PQQ document.
Justification for the framework agreement:

See 3.2 of the attached PQQ document.1. Complexity & implementation timelines.2. Investment from HIQA & vendor designing and building the solution means transitioning from a vendor in a shorter timeframe would be difficult and costly with potential impacts to HIQA operations3. Up-front project costs mean that the return on investment needs to be spread over an extended period3.

Justification for framework agreement duration over four years:

See 3.2 of the attached PQQ document.

1. Complexity & implementation timelines.

2. Investment from HIQA & vendor designing and building the solution means transitioning from a vendor in a shorter timeframe would be difficult and costly with potential impacts to HIQA operations

3. Up-front project costs mean that the return on investment needs to be spread over an extended period

Time of receipt of tenders: 12:00
Date of dispatch of invitations: 2021-03-27 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Niamh O'Connor
Internet address: www.hiqa.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=181513&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

2) Suppliers must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2 GB per document on eTenders. Documents larger than this should be divided into smaller files prior to upload or zipped.

3) Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or telephone: 353(0) 212439277 (9 a.m.-17.30 p.m. GMT).

4) All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:XXXX) as a specific question. Responses will be circulated to those parties that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response.

5) This is the sole call for competition for this contract/framework.

6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.

7) Contract award will be subject to the approval of the competent authorities.

8) It will be a condition of award that the successful tenderer is and remains tax compliant.

9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

10) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.

11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

12) At section II.2.9) we have indicated that five will be invited to dialogue, please note that the contracting authority reserves the right to invite at least five subject to that number qualifying.

Complementary information
Review body
Name: Central Office of the High Court
Postal address: Ground Floor (East Wing), Four Courts, Inns quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886458 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: https://www.courts.ie/content/central-office-high-court 🌏
Information about review deadlines:

This framework is covered by the application of the remedies directive and the relevant standstill period applicable.

Source: OJS 2021/S 021-050286 (2021-01-27)

Additional information (2021-02-16)
Object
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Software package and information systems 📦

Reference
Dates
Date dispatched: 2021-02-16 📅
Submission deadline: 2021-03-12 📅
Publication date: 2021-02-19 📅
Identifiers
Notice number: 2021/S 035-087962
Refers to notice: 2021/S 021-050286
OJ-S issue: 35
Additional information

The deadline for clarification questions has also been extended to: Friday 26 February at 12.00 noon (local time)

Source: OJS 2021/S 035-087962 (2021-02-16)

Contract award notice (2023-01-19)
Object
Scope of the procurement
Short description:

HIQA proposes to engage in a competitive process for the establishment of a framework agreement for The Provision of an Integrated Regulatory System and Supporting Services. Please see attached document for further information.

Total value of the procurement: 8 342 254 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: Unit 1301
Postal code: CityGate

Reference
Dates
Date dispatched: 2023-01-19 📅
Publication date: 2023-01-24 📅
Identifiers
Notice number: 2023/S 017-046526
OJ-S issue: 17
Additional information

1. Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties; 2. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2GB per document on etenders. Documents larger than this should be divided into smaller files prior to upload or zipped. 3. Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or Telephone: 353 (0) 21 243 92 77 (09:00am – 17:30pm GMT) 4. All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:XXXX) as a specific question. Responses will be circulated to those parties that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response 5. This is the sole call for competition for this contract/framework. 6. The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers. 7. Contract award will be subject to the approval of the competent authorities. 8. It will be a condition of award that the successful tenderer is and remains tax compliant. 9. At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time. 10. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended. 11. Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition. 12. At Section II.2.9 we have indicated that 5 will be invited to dialogue, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying.

Additional information

1. Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;

2. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2GB per document on etenders. Documents larger than this should be divided into smaller files prior to upload or zipped.

3. Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or Telephone: 353 (0) 21 243 92 77 (09:00am – 17:30pm GMT)

4. All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:XXXX) as a specific question. Responses will be circulated to those parties that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response

5. This is the sole call for competition for this contract/framework.

6. The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.

7. Contract award will be subject to the approval of the competent authorities.

8. It will be a condition of award that the successful tenderer is and remains tax compliant.

9. At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

10. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.

11. Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

12. At Section II.2.9 we have indicated that 5 will be invited to dialogue, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying.

Object
Scope of the procurement
Short description:

HIQA proposes to engage in a competitive process for the establishment of a framework agreement for The Provision of an Integrated Regulatory System and Supporting Services.

The Provision of An Integrated Regulatory System and Supporting Services for HIQA

Description of options: As per descriptive dialogue document.
Place of performance
Main site or place of performance: Ireland

Procedure
Award criteria
Quality criterion (name): Quality & fit of the proposed solution/offering
Quality criterion (weighting): 40
Quality criterion (name): Managed Services and Support
Quality criterion (weighting): 15
Quality criterion (name): Approach & Team
Quality criterion (weighting): 25
Price (weighting): 20

Award of contract
Date of contract conclusion: 2022-12-16 📅
Name: Codec-DSS
Postal address: Hyde House, Adelaide Road,
Postal town: Dublin 2
Country: Ireland 🇮🇪
Total value of the procurement: 8 342 254 EUR 💰
Information about tenders
Number of tenders received: 15

Reference
Additional information

2. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2GB per document on etenders. Documents larger than this should be divided into smaller files prior to upload or zipped.

3. Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or Telephone: 353 (0) 21 243 92 77 (09:00am – 17:30pm GMT)

4. All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:XXXX) as a specific question. Responses will be circulated to those parties that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response

5. This is the sole call for competition for this contract/framework.

6. The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.

7. Contract award will be subject to the approval of the competent authorities.

8. It will be a condition of award that the successful tenderer is and remains tax compliant.

9. At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

10. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.

11. Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

12. At Section II.2.9 we have indicated that 5 will be invited to dialogue, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying.

Complementary information
Review body
Postal town: Dublin
Postal code: 7
Service from which information about the review procedure may be obtained
Name: Contact owner legal advisor
Postal town: Contact owner legal advisor
Country: Ireland 🇮🇪
Source: OJS 2023/S 017-046526 (2023-01-19)

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