Ticketing System to Horse Racing Ireland and Subsidiaries

Horse Racing Ireland (HRI)

Horse Racing Ireland and Subsidiaries require a ticketing solution across our racecourses for 73 race meetings held annually. This project is for the supply, hosting, installation, configuration, customisation, testing, commissioning, documentation, training, maintenance, and support of a new integrated system for ticket sales. Please consult the tender documentation for greater insight into this project and an overview of our requirements.
Please note that this is the first stage of a two-stage tender process. Successfully shortlisted candidates from this first stage will be provided with invitation to tender documents, which will contain a detailed specification of requirements. Please see Section 3 of the PQQ Tender Document for further information.

Deadline

The time limit for receipt of tenders was 2020-09-14. The procurement was published on 2020-08-14.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Future Ticketing Ltd

Who?

• Horse Racing Ireland (HRI)

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2020-08-14	Contract notice
2021-11-03	Contract award notice

Contract notice (2020-08-14)
Object
Scope of the procurement
Title: Software programming and consultancy services
Reference number: HRIAUG20FD/2
Short description:

Horse Racing Ireland and Subsidiaries require a ticketing solution across our racecourses for 73 race meetings held annually. This project is for the supply, hosting, installation, configuration, customisation, testing, commissioning, documentation, training, maintenance, and support of a new integrated system for ticket sales. Please consult the tender documentation for greater insight into this project and an overview of our requirements. Please note that this is the first stage of a two-stage tender process. Successfully shortlisted candidates from this first stage will be provided with invitation to tender documents, which will contain a detailed specification of requirements. Please see Section 3 of the PQQ Tender Document for further information.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software programming and consultancy services 📦
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Horse Racing Ireland (HRI)
Postal address: The Curragh, Co. Kildare
Postal town: Ballymany
Contact
Internet address: http://www.hri.ie 🌏
E-mail: fdoyle@hri.ie 📧
Phone: +353 45455485 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=172184&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=172184&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2020-08-14 📅
Submission deadline: 2020-09-14 📅
Publication date: 2020-08-19 📅
Identifiers
Notice number: 2020/S 160-390321
Refers to notice: 2014/S 110-194800
OJ-S issue: 160
Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed(or not relayed) via third parties. 2) This is the sole call for competition for this service. 3) The contracting authority will not be responsible for any costs, charges or expenses incurred by tenderers. 4) Establishment of the contract will be subject to the approval of the competent authorities. 5) It will be a condition of establishment that candidates and all sub-contractors are fully tax compliant as part of their application for participation in the competition. 6) If for any reason it is not possible for the successful tenderer to deliver the contract following the conclusion of this competitive process, the contracting authority reserves the right to invite the next highest scoring tenderer to join the contract as appropriate. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion. 7) At its absolute discretion, the contracting authority may elect to terminate this procurement process or the contract any time. 8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended. 9) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender submissions with missing or incomplete information. Therefore, tenderers are advised to ensure that they return Fully completed submissions in order to avoid the risk of elimination from the competition.

Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed(or not relayed) via third parties.

2) This is the sole call for competition for this service.

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by tenderers.

4) Establishment of the contract will be subject to the approval of the competent authorities.

5) It will be a condition of establishment that candidates and all sub-contractors are fully tax compliant as part of their application for participation in the competition.

6) If for any reason it is not possible for the successful tenderer to deliver the contract following the conclusion of this competitive process, the contracting authority reserves the right to invite the next highest scoring tenderer to join the contract as appropriate. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.

7) At its absolute discretion, the contracting authority may elect to terminate this procurement process or the contract any time.

8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.

9) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender submissions with missing or incomplete information. Therefore, tenderers are advised to ensure that they return Fully completed submissions in order to avoid the risk of elimination from the competition.

Object
Scope of the procurement
Short description:

Please note that this is the first stage of a two-stage tender process. Successfully shortlisted candidates from this first stage will be provided with invitation to tender documents, which will contain a detailed specification of requirements. Please see Section 3 of the PQQ Tender Document for further information.

Estimated total value: 1 200 000 EUR 💰
Estimated value excluding VAT: 1 200 000 EUR 💰
Duration: 36 months
Description of renewals: Option to extend on an annual basis up to a maximum of 10 years.

Procedure
Legal basis: 32014L0024
Minimum number of candidates: 5
Maximum number of candidates: 6
Time of receipt of tenders: 17:00
Date of dispatch of invitations: 2020-10-16 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months

Contracting authority
Contact
Contact point: Fergal Doyle
Internet address: www.hri.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/330 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=172184&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
Estimated timing for further notices: 10

2) This is the sole call for competition for this service.

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by tenderers.

4) Establishment of the contract will be subject to the approval of the competent authorities.

5) It will be a condition of establishment that candidates and all sub-contractors are fully tax compliant as part of their application for participation in the competition.

6) If for any reason it is not possible for the successful tenderer to deliver the contract following the conclusion of this competitive process, the contracting authority reserves the right to invite the next highest scoring tenderer to join the contract as appropriate. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.

7) At its absolute discretion, the contracting authority may elect to terminate this procurement process or the contract any time.

8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.

9) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender submissions with missing or incomplete information. Therefore, tenderers are advised to ensure that they return Fully completed submissions in order to avoid the risk of elimination from the competition.

Complementary information
Review body
Name: The High Court
Postal address: Four Court, Inns Quay
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: www.courts.ie 🌏
Information about review deadlines:

Statutory Instrument No 130 of 2010 (the Irish Remedies Regulations) provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the agreement(including the reviewable public contract) and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that agreement and reviewable public contract.

Source: OJS 2020/S 160-390321 (2020-08-14)

Contract award notice (2021-11-03)
Object
Scope of the procurement
Total value of the procurement: 425 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: Ballymany
Postal code: The Curragh
Postal town: Co Kildare
Contact
E-mail: breid@hri.ie 📧
Phone: +353 45455455 📞

Reference
Dates
Date dispatched: 2021-11-03 📅
Publication date: 2021-11-08 📅
Identifiers
Notice number: 2021/S 216-569452
Refers to notice: 2020/S 160-390321
OJ-S issue: 216
Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed(or not relayed) via third parties; 2) This is the sole call for competition for this service; 3) The contracting authority will not be responsible for any costs, charges or expenses incurred by tenderers; 4) Establishment of the contract will be subject to the approval of the competent authorities; 5) It will be a condition of establishment that candidates and all sub-contractors are fully tax compliant as part of their application for participation in the competition; 6) If for any reason it is not possible for the successful tenderer to deliver the contract following the conclusion of this competitive process, the contracting authority reserves the right to invite the next highest scoring tenderer to join the contract as appropriate. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion; 7) At its absolute discretion, the contracting authority may elect to terminate this procurement process or the contract any time; 8) Please note in relation to all documents, that where reference is made to a particular standard, make, source,process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words “or equivalent” will always be appended; 9) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender submissions with missing or incomplete information. Therefore, tenderers are advised to ensure that they return Fully completed submissions in order to avoid the risk of elimination from the competition.

Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed(or not relayed) via third parties;

2) This is the sole call for competition for this service;

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by tenderers;

4) Establishment of the contract will be subject to the approval of the competent authorities;

5) It will be a condition of establishment that candidates and all sub-contractors are fully tax compliant as part of their application for participation in the competition;

6) If for any reason it is not possible for the successful tenderer to deliver the contract following the conclusion of this competitive process, the contracting authority reserves the right to invite the next highest scoring tenderer to join the contract as appropriate. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;

7) At its absolute discretion, the contracting authority may elect to terminate this procurement process or the contract any time;

8) Please note in relation to all documents, that where reference is made to a particular standard, make, source,process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words “or equivalent” will always be appended;

9) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender submissions with missing or incomplete information. Therefore, tenderers are advised to ensure that they return Fully completed submissions in order to avoid the risk of elimination from the competition.

Procedure
Award criteria
Quality criterion (name): Fitness for Purpose of Proposed Ticketing Solutions
Quality criterion (weighting): 35%
Quality criterion (name): Innovation Value Add
Quality criterion (weighting): 5%
Quality criterion (name): Project Approach and Plan
Contract Management, Technical Merit of Resources Proposed & Support Arrangements
Quality criterion (weighting): 25%
Price (weighting): 30%

Award of contract
Date of contract conclusion: 2021-08-31 📅
Name: Future Ticketing Ltd
National registration number: 3239857DH
Postal address: 19H Axis Business Park
Postal town: Offaly
Postal code: Tullamore
Country: Ireland 🇮🇪
Phone: +353 579300590 📞
E-mail: liam@futureticketing.ie 📧
Internet address: http://www.futureticketing.ie 🌏
Total value of the procurement: 425 000 EUR 💰
Information about tenders
Number of tenders received: 3

Contracting authority
Contact
Contact point: Beth Reid

Reference
Additional information

2) This is the sole call for competition for this service;

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by tenderers;

4) Establishment of the contract will be subject to the approval of the competent authorities;

5) It will be a condition of establishment that candidates and all sub-contractors are fully tax compliant as part of their application for participation in the competition;

7) At its absolute discretion, the contracting authority may elect to terminate this procurement process or the contract any time;

8) Please note in relation to all documents, that where reference is made to a particular standard, make, source,process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words “or equivalent” will always be appended;

Complementary information
Review body
Postal address: Four Court
Postal town: Inns Quay, Dublin
Information about review deadlines:

Statutory Instrument Nº 130 of 2010 (the Irish Remedies Regulations) provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the agreement(including the reviewable public contract) and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that agreement and reviewable public contract

Source: OJS 2021/S 216-569452 (2021-11-03)

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