National Driving Licence Front Office Network Services

Road Safety Authority (RSA)

The Road Safety Authority invites proposals from competent firms to provide a Network of Front Offices to support the National Driving Licence Service.

Deadline
The time limit for receipt of tenders was 2020-04-17. The procurement was published on 2020-03-12.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2020-03-12 Contract notice
2020-12-01 Contract award notice
2022-05-24 Modification of a contract/concession during its term
Contract notice (2020-03-12)
Contracting authority
Name and addresses
Name: Road Safety Authority (RSA)
National registration number: N/a
Postal address: Moy Business Park, Primrose Hill
Postal town: Ballina
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Sean Barry
Phone: +353 9625000 ๐Ÿ“ž
E-mail: sean.barry@clearviewgroup.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: www.rsa.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/481 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=163841&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=163841&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title: National Driving Licence Front Office Network Services ET2030
Products/services: Business organisation services ๐Ÿ“ฆ
Short description:
โ€œThe Road Safety Authority invites proposals from competent firms to provide a Network of Front Offices to support the National Driving Licence Service.โ€
Estimated value excluding VAT: EUR 8 000 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Administration services ๐Ÿ“ฆ
Additional products/services: Business services: law, marketing, consulting, recruitment, printing and security ๐Ÿ“ฆ
Additional products/services: Customer services ๐Ÿ“ฆ
Additional products/services: Office-support services ๐Ÿ“ฆ
Additional products/services: Services furnished by business, professional and specialist organisations ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Nationwide.
Description of the procurement:
โ€œProvision of a Front Office network to support the National Driving Licence Services.โ€
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 8 000 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals:
โ€œThe Road Safety Authority has an option to extend the contract subject to satisfactory performance by two number 12 month periods and subject to the Road...โ€    Show more

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Administrative information
Previous publication concerning this procedure: 2020/S 019-041883
Time limit for receipt of tenders or requests to participate: 2020-04-17 17:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 9
Conditions for opening of tenders: 2020-04-17 17:00 ๐Ÿ“…

Complementary information
Information about recurrence
This is a recurrent procurement โœ…
Estimated timing for further notices to be published: 2023 or if option(s) to extend are exercised 2024 or 2025.
Review body
Name: The High Court of Ireland
Postal address: High Court Central Office, Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
URL: http://www.courts.ie ๐ŸŒ
Review procedure
Precise information on deadline(s) for review procedures: Please consult your legal advisors.
Source: OJS 2020/S 054-128548 (2020-03-12)
Contract award notice (2020-12-01)
Contracting authority
Name and addresses
Contact person: Pco
E-mail: procurement@rsa.ie ๐Ÿ“ง

Object
Scope of the procurement
Short description:
โ€œThe Road Safety Authority has awarded the contract for provision of a network of front offices to support the national driving licence Service.โ€
Total value of the procurement (excluding VAT): EUR 7 066 425 ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œProvision of a front office network to support the national driving licence services.โ€
Award criteria
Quality criterion (name): Methodology in tenderers meeting the service requirement
Quality criterion (weighting): 55 %
Quality criterion (name): Added value
Quality criterion (weighting): 5 %
Quality criterion (name): Contract management
Quality criterion (weighting): 10 %
Price (weighting): 30 %

Procedure
Administrative information
Previous publication concerning this procedure: 2020/S 054-128548

Award of contract

1๏ธโƒฃ
Contract Number: 1
Title: National Driving Licence Front Office Services
Date of conclusion of the contract: 2020-07-08 ๐Ÿ“…
Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
Name and address of the contractor
Name: SGS Ireland Ltd
National registration number: 350215
Postal address: Hazel House, Millennium Park
Postal town: Naas
Postal code: W91 PXP3
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 7 066 425 ๐Ÿ’ฐ
Source: OJS 2020/S 237-585159 (2020-12-01)
Modification of a contract/concession during its term (2022-05-24)
Contracting authority
Name and addresses
Postal address: Moy Business Park
Postal code: Primrose Hill
Contact person: Pcmo

Object
Description
Description of the procurement:
โ€œThe contract for the National Driving Licence Service Front Office (NDLSFO) service was awarded in 2020 for a two year period with provision for two...โ€    Show more

Procedure
Administrative information
Previous publication concerning this procedure: 2020/S 237-585159

Award of contract
Contract Number: ET2030
Title: National Driving Licence Front Office Network Services
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 7 066 425 ๐Ÿ’ฐ

Complementary information
Additional information

โ€œRSA is satisfied that the modification is justified under each of Article 72(1)(b) and 72(1)(e) of Directive 2014/24/EU. The justification in respect of...โ€    Show more
Review body
Postal town: Dublin
Postal code: Dublin 7
Review procedure
Precise information on deadline(s) for review procedures: Please consult your legal advisors
Source: OJS 2022/S 102-286605 (2022-05-24)