The successful vendor will provide SharePoint services to the EPA as a part of an ICT team.
The requirement is for 1 vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.
This support is required in 3 activity areas of the ICT Team:
โ ICT delivery team (data management activity) requires regular maintenance and monitoring of EPAs SharePoint databases,
โ ICT delivery team (development activity) requires 3 line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, publishing, emails and outlook), security roles and the extranet for EDEN,
โ ICT operations management team (service desk activity) requires support for 1 and 2 line requests for help.
Deadline
The time limit for receipt of tenders was 2020-01-10.
The procurement was published on 2019-11-27.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: SharePoint Service Partnership Framework Agreement
Products/services: Information technology services๐ฆ
Short description:
โThe successful vendor will provide SharePoint services to the EPA as a part of an ICT team.
The requirement is for 1 vendor to provide resources as needed...โ
Short description
The successful vendor will provide SharePoint services to the EPA as a part of an ICT team.
The requirement is for 1 vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.
This support is required in 3 activity areas of the ICT Team:
โ ICT delivery team (data management activity) requires regular maintenance and monitoring of EPAs SharePoint databases,
โ ICT delivery team (development activity) requires 3 line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, publishing, emails and outlook), security roles and the extranet for EDEN,
โ ICT operations management team (service desk activity) requires support for 1 and 2 line requests for help.
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Estimated value excluding VAT: EUR 750 000 ๐ฐ
The successful Vendor will provide SharePoint services to the EPA as a part of an ICT team.
The requirement is for 1 vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.
This support is required in 3 activity areas of the ICT Team;
โ ICT delivery team (data management activity) requires regular maintenance and monitoring of EPAs SharePoint databases,
โ ICT delivery team (development activity) requires 3 line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, publishing, emails and outlook), security roles and the extranet for EDEN,
โ ICT operations management team (service desk activity) requires support for 1 and 2 line requests for help. Calls need to be escalated to the contracted partner/vendor, call resolved and the call fix shared with EPA service desk, so knowledge is captured in tool for future calls.
This support is required for EPA HQ in Wexford and all regional offices. The ICT Team is primarily based in Wexford. The contract requirement is for both on-site (mainly based in EPA Headquarters Wexford) and off-site resources (Remote access clients base) as specified by the EPA.
The EPA is establishing a single operator framework agreement for the procurement of for provision of SharePoint services from 1 partner/vendor who will have the required skills that match the work being requested at any given time from the EPA. It is expected that the successful tenderer will have a pool of resources rather than a single resource.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 750 000 ๐ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โ Description
Description of renewals:
โIt is anticipated that a number of contracts will be awarded from this framework agreement.โ
Additional information: All information is provided in the procurement documents.
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
โAs detailed in the tender documentation available to download from www.etenders.gov.ieโ Economic and financial standing
List and brief description of selection criteria: All information is provided in the procurement documents.
Technical and professional ability
List and brief description of selection criteria: All information is provided in the procurement documents.
Conditions related to the contract
Contract performance conditions: All information is provided in the procurement documents.
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Procedure Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-01-10
13:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2020-01-10
13:00 ๐
Conditions for opening of tenders (place): ETenders.
Complementary information Additional information
All information is provided in the procurement documents.
Review body
Name: High Court
Postal address: Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland ๐ฎ๐ช
Phone: +353 18886000๐
E-mail: highcourtcentraloffice@courts.ie๐ง
URL: http://www.courts.ie๐
Source: OJS 2019/S 231-566702 (2019-11-27)
Contract award notice (2020-06-26) Object Scope of the procurement
Short description:
โThe successful vendor will provide SharePoint services to the EPA as a part of an ICT team.
The requirement is for one vendor to provide resources as needed...โ
Short description
The successful vendor will provide SharePoint services to the EPA as a part of an ICT team.
The requirement is for one vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.
This support is required in 3 activity areas of the ICT Team;
โ ICT Delivery Team (Data Management activity) requires regular maintenance and monitoring of EPAs SharePoint databases,
โ ICT Delivery Team (Development activity) requires third line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, Publishing, Emails and Outlook), Security roles and the extranet for EDEN,
โ ICT Operations Management Team (Service Desk activity) requires support for first and second line requests for help.
Show more
Total value of the procurement (excluding VAT): EUR 280 000 ๐ฐ
Description
Description of the procurement:
โThe successful vendor will provide SharePoint services to the EPA as a part of an ICT team.
The requirement is for one vendor to provide resources as needed...โ
Description of the procurement
The successful vendor will provide SharePoint services to the EPA as a part of an ICT team.
The requirement is for one vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.
This support is required in 3 activity areas of the ICT Team;
โ ICT delivery team (data management activity) requires regular maintenance and monitoring of EPAs SharePoint databases,
โ ICT delivery team (development activity) requires 3rd line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, publishing, emails and outlook), Security roles and the extranet for EDEN,
โ ICT operations management team (service desk activity) requires support for first and second line requests for help. Calls need to be escalated to the contracted partner/vendor, call resolved, and the call fix shared with EPA service desk, so knowledge is captured in tool for future calls.
This support is required for EPA HQ in Wexford and all regional offices. The ICT Team is primarily based in Wexford. The contract requirement is for both on-site (mainly based in EPA Headquarters Wexford) and Off-site resources (Remote Access Clients Base) as specified by the EPA.
The EPA is establishing a single operator framework agreement for the procurement of for provision of SharePoint services from one partner/vendor who will have the required skills that match the work being requested at any given time from the EPA. It is expected that the successful tenderer will have a pool of resources rather than a single resource.
Show more Award criteria
Quality criterion (name): Quality of technical and human resources offered
Quality criterion (weighting): 25 %
Cost criterion (name): Daily Rate
Cost criterion (weighting): 30 %
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2019/S 231-566702
Award of contract
1๏ธโฃ
Contract Number: 1
Title: SharePoint Service Partnership
Date of conclusion of the contract: 2020-05-19 ๐
Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
Name and address of the contractor
Name: Hibernia Services Ltd. t/a Evros Technology Group
National registration number: N/a
Postal address: Hibernia House, Cherrywood Business Park
Postal town: Dublin 1
Country: Ireland ๐ฎ๐ช
Phone: +353 872887253๐
E-mail: hugh.dawson@hetg.ie๐ง
Region: Dublin๐๏ธ
The contractor is an SME โ Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐ฐ
Lowest offer: 10000.00
Highest offer: 280000.00
Complementary information Review body
Postal town: Dublin 7
Source: OJS 2020/S 124-304556 (2020-06-26)