Arrangement Register, Case Management System and Associated Technology Required to operationalise the Decision Support Service (DSS)

Mental Health Commission

The Mental Health Commission (MHC) proposes to award a contract for the design, development, testing and support of ICT systems required to support the operationalisation of the Decision Support Service (DSS). This includes:
โ€” software to support system requirements,
โ€” implementation of all ICT systems and services to support the activities of the DSS,
โ€” implementation of a secure integration platform.
The DSS would like to identify and implement an arrangements register, online portal and case management system and which is robust, scalable, futureproofed and easy-to-use. The proposed system will be used to control, supervise, monitor and report on decision-making arrangements and to investigate and adjudicate on complaints.

Deadline
The time limit for receipt of tenders was 2019-09-25. The procurement was published on 2019-07-18.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2019-07-18 Contract notice
2020-02-06 Contract award notice
Contract notice (2019-07-18)
Contracting authority
Name and addresses
Name: Mental Health Commission
National registration number: N/a
Postal address: Waterloo Exchange, Waterloo Road
Postal town: Dublin 4
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: John McPhillips
Phone: +353 163624147 ๐Ÿ“ž
E-mail: john.mcphillips@mhcirl.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://mhcirl.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1137 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=150870&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=150870&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œArrangement Register, Case Management System and Associated Technology Required to operationalise the Decision Support Service (DSS) MHC/DSS/19/009โ€
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Short description:
โ€œThe Mental Health Commission (MHC) proposes to award a contract for the design, development, testing and support of ICT systems required to support the...โ€    Show more
Estimated value excluding VAT: EUR 4 000 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Computer configurations ๐Ÿ“ฆ
Additional products/services: Software package and information systems ๐Ÿ“ฆ
Additional products/services: License management software package ๐Ÿ“ฆ
Additional products/services: Document management system ๐Ÿ“ฆ
Additional products/services: Customer Relation Management software package ๐Ÿ“ฆ
Additional products/services: Database systems ๐Ÿ“ฆ
Additional products/services: Miscellaneous software package and computer systems ๐Ÿ“ฆ
Additional products/services: Software programming and consultancy services ๐Ÿ“ฆ
Additional products/services: Programming services of systems and user software ๐Ÿ“ฆ
Additional products/services: IT software development services ๐Ÿ“ฆ
Additional products/services: Systems and technical consultancy services ๐Ÿ“ฆ
Additional products/services: Systems consultancy services ๐Ÿ“ฆ
Additional products/services: Systems support services ๐Ÿ“ฆ
Additional products/services: Application service providers ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Description of the procurement:
โ€œThe Decision Support Service (DSS) is a new statutory office within the Mental Health Commission (MHC), created by the Assisted Decision-Making (Capacity)...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 4 000 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-09-25 14:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender must be valid until: 2020-03-25 ๐Ÿ“…
Conditions for opening of tenders: 2019-09-25 14:00 ๐Ÿ“…

Complementary information
Review body
Name: Chief Executive MHC
Postal address: Waterloo House Waterloo Road
Postal town: Dublin 4
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: info@mhcirl.ie ๐Ÿ“ง
URL: www.mhcirl.ie ๐ŸŒ
Review procedure
Precise information on deadline(s) for review procedures: As per RFT.
Source: OJS 2019/S 140-345011 (2019-07-18)
Contract award notice (2020-02-06)
Contracting authority
Information about joint procurement
The contract is awarded by a central purchasing body

Object
Scope of the procurement
Title:
โ€œArrangement Register, Case Management System and Associated Technology Required to Operationalise the Decision Support Service (DSS) MHC/DSS/19/009โ€
Short description:
โ€œThe Mental Health Commission (MHC) proposes to award a contract for the design, development, testing and support of ICT systems required to support the...โ€    Show more
Total value of the procurement (excluding VAT): EUR 4 000 000 ๐Ÿ’ฐ
Award criteria
Quality criterion (name): Quality of response
Quality criterion (weighting): 2700
Quality criterion (name): Non functional requirements
Quality criterion (weighting): 1500
Quality criterion (name): Implementation services
Quality criterion (weighting): 2500
Quality criterion (name): Value added features
Quality criterion (weighting): 300
Price (weighting): 3000

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2019/S 140-345011

Award of contract

1๏ธโƒฃ
Contract Number: 1
Title:
โ€œArrangement Register, Case Management System and Associated Technology Required to Operationalise the Decision Support Service (DSS)โ€
Date of conclusion of the contract: 2020-02-06 ๐Ÿ“…
Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: Codec
Postal address: Hyde House, Adelaide Road, Saint Kevins
Postal town: Dublin 22
Postal code: D02N446
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 16034300 ๐Ÿ“ž
E-mail: info@codec.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 4 000 000 ๐Ÿ’ฐ
Currency code: EUR ๐Ÿ’ฐ
Lowest offer: 3700000.00
Highest offer: 4700000.00
Source: OJS 2020/S 028-065142 (2020-02-06)