Description of the procurement
The scope of this tender covers the provision of various project and operational support roles with the Authority. The competencies of the resources anticipated under this contract would equate generally to the Executive Officer, Higher Executive Officer and, occasionally, Assistant principal grades in the civil service to offer business and policy support as executive assistants, business analysts, project managers, licensing coordinators, finance, ICT and communications specialists.
All onsite resources must have the following personal attributes or competencies:
— highly motivated with a positive attitude and willingness to learn,
— excellent communication and influencing skills, verbal and written,
— planning and organising,
— strong stakeholder management,
— attention to detail,
— continuous improvement,
— flexibility towards different situations, consumers and business needs,
— problem solving,
— build relationships and share knowledge with your peers, colleagues and manager,
— engage in and take ownership of personal development and career planning, and
— strive to do things better for yourself, the team, and the Authority.
For the purposes of this tender, we would include the following:
— Role 1: Business Analysis and Test Management,
— Role 2: Licensing Executive,
— Role 3: Executive Assistant, and
— Role 4: Compliance Executive.
The following is an indicative but not exhaustive list of the types of on-going tasks and operational projects the resources will work on:
— business analysis and test plan development,
— bespoke software development projects,
— operational administration and management,
— customer service delivery,
— content development,
— financial operations,
— contract management,
— compliance,
— complaints management, and
— miscellaneous projects relating to the business and activities of the Authority.