The provision of CRM(xRM) Services in 4 Lots

Environmental Protection Agency

The EPA is establishing a multi-operator framework agreement for the procurement of CRM services, under Framework Agreement EPA-2017-CRM-FA. It is divided into the following four (4) Lots:
Lot Title
1 CRM (xRM) Solution Architecture Support
2 CRM (xRM) Business Analysis
3 CRM (xRM) Development
4 CRM (xRM) Testing
The framework agreement has a term of 4 years and comprises a separate framework for each lot.
The tenders will be evaluated separately in respect of each lot, both in terms of the eligibility criteria and the award criteria in Section 6.
Tenderers can apply for admission for one or more lots. In each case tenderers will be required to provide evidence of the necessary experience and expertise.

Deadline

The time limit for receipt of tenders was 2017-04-28. The procurement was published on 2017-03-15.

Who? What? Where?
Procurement history
Date Document
2017-03-15 Contract notice
Contract notice (2017-03-15)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: IE-EPA-2017-CRM-FA
Short description:
The EPA is establishing a multi-operator framework agreement for the procurement of CRM services, under Framework Agreement EPA-2017-CRM-FA. It is divided into the following four (4) Lots: Lot Title 1 CRM (xRM) Solution Architecture Support 2 CRM (xRM) Business Analysis 3 CRM (xRM) Development 4 CRM (xRM) Testing The framework agreement has a term of 4 years and comprises a separate framework for each lot. The tenders will be evaluated separately in respect of each lot, both in terms of the eligibility criteria and the award criteria in Section 6. Tenderers can apply for admission for one or more lots. In each case tenderers will be required to provide evidence of the necessary experience and expertise.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional CPV: Business analysis consultancy services ๐Ÿ“ฆ
Place of performance
NUTS region: ie02 ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: National or federal Agency/Office
Awarding authority name: Environmental Protection Agency
Postal address: PO Box 3000, Headquarters, Johnstown Castle Estate
Postal town: Wexford
Contact
Internet address: http://www.epa.ie ๐ŸŒ
E-mail: k.byrne@epa.ie ๐Ÿ“ง
Phone: +353 539160600 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=109884&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=109884&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2017-03-15 ๐Ÿ“…
Submission deadline: 2017-04-28 ๐Ÿ“…
Publication date: 2017-03-17 ๐Ÿ“…
Start date: 2017-04-30 ๐Ÿ“…
Identifiers
Notice number: 2017/S 054-099662
OJ-S issue: 54

Object
Scope of the procurement
Short description:
The EPA is establishing a multi-operator framework agreement for the procurement of CRM services, under Framework Agreement EPA-2017-CRM-FA. It is divided into the following four (4) Lots:
Lot Title
1 CRM (xRM) Solution Architecture Support
2 CRM (xRM) Business Analysis
3 CRM (xRM) Development
4 CRM (xRM) Testing
The framework agreement has a term of 4 years and comprises a separate framework for each lot.
The tenders will be evaluated separately in respect of each lot, both in terms of the eligibility criteria and the award criteria in Section 6.
Tenderers can apply for admission for one or more lots. In each case tenderers will be required to provide evidence of the necessary experience and expertise.
Estimated total value: 15 000 000 EUR ๐Ÿ’ฐ
Lot number: Lot 1
Short description: CRM (xRM) Solution Architecture Support.
Lot number: Lot 2
Short description: CRM (xRM) Business Analysis.
Lot number: Lot 3
Short description: CRM (xRM) Development.
Lot number: Lot 4
Short description: CRM (xRM) Testing.
Place of performance
Main site or place of performance: Wexford.

Procedure
Number of participants to be contemplated: 10
Time of receipt of tenders: 16:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender opening date: 2017-04-28 ๐Ÿ“…
Tender opening time: 16:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Kathleen Byrne
Internet address: www.epa.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/334 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=109884&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: Environmental Protection Agency
Postal town: Wexford
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2017/S 054-099662 (2017-03-15)