Provision of VoIP Telephony Service Installation and Support
The National Transport Authority requires a supplier to provide supply, support
and maintenance services for the Authority's Unified Communications Manager
VoIP telephony installation as described in the tender documents.
Tenderers must provide comprehensive maintenance support and service
contract for a period of 4 years, and are required to document their approach to
provide the services in line with the service level agreement as outlined below:
— Full telephone help-desk service from 8:00—18:00 Monday to Friday;
— 24/7 logging and emergency cover;
— Second level Telephone Technical Support;
— Hardware and software support;
— Any other services the Tenderer can offer.
Deadline
The time limit for receipt of tenders was 2016-03-04.
The procurement was published on 2016-01-20.
Who?
What?
Where?
Procurement history
| Date |
Document |
| 2016-01-20
|
Contract notice
|
| 2016-08-18
|
Contract award notice
|