Provision of Information and Communications Technology (ICT) Expert Resources

Department of Foreign Affairs and Trade / An Roinn Gnóthaí Eachtracha agus Trádála

The Department of Foreign Affairs and Trade invites tenders from suitably qualified service providers for the provision of expert resources for 3 separate functions within the ICT Unit. These functions are represented by Lots. Tenderers can quote for one, two or all three Lots. The requirements are:
Lot 1: Senior ICT Engineer Team 3 Engineers.
Lot 2: Senior ICT Infrastructure Architect 1 Architect.
Lot 3: Communications Specialists: 1 Senior Network Engineer.
1 Security Engineer.
The selected service providers must have a proven track record in the delivery of similar services and this should clearly be demonstrated in the response. While the ICT Unit remains responsible for the delivery of ICT service and support, the successful service provider will be expected to work in close partnership with the Department to ensure the quality of the support service provided to users. A key requirement is ensuring that an appropriate calibre of resource is available to the Department and that each resource performs to the standard expected on an ongoing basis.

Deadline

The time limit for receipt of tenders was 2015-09-30. The procurement was published on 2015-08-21.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• JK Network Architecture Design Ltd.
• Zero Downtime Ltd

Who?

• Department of Foreign Affairs and Trade / An Roinn Gnóthaí Eachtracha agus Trádála

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2015-08-21	Contract notice
2016-01-07	Contract award notice

Contract notice (2015-08-21)
Object
Scope of the procurement
Title: Computer support and consultancy services
Quantity or scope:

The Department of Foreign Affairs and Trade invites tenders from suitably qualified service providers for the provision of expert resources for three separate functions within the ICT Unit. These functions are represented by Lots. The requirements are:Lot 1: Senior ICT Engineer Team: 3 EngineersLot 2: Senior ICT Infrastructure Architect: 1 ArchitectLot 3: Communications Specialists: 1 Senior Network Engineer + 1 Security Engineer.1 800 000

Total value of the procurement: 1 800 000 💰
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Computer support and consultancy services 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for one or more lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Foreign Affairs and Trade / An Roinn Gnóthaí Eachtracha agus Trádála
Postal address: 80 St Stephen's Green
Postal code: DO2 VY53
Postal town: Dublin
Contact
Internet address: http://www.dfa.ie 🌏
E-mail: consultants.tenders@dfa.ie 📧
Phone: +353 61774002 📞

Reference
Dates
Date dispatched: 2015-08-21 📅
Submission deadline: 2015-09-30 📅
Publication date: 2015-08-26 📅
Identifiers
Notice number: 2015/S 164-300330
OJ-S issue: 164
Additional information
Please see RFT and attached documents.

Object
Scope of the procurement
Short description:

Lot 1: Senior ICT Engineer Team 3 Engineers.

Lot 2: Senior ICT Infrastructure Architect 1 Architect.

Lot 3: Communications Specialists: 1 Senior Network Engineer.

1 Security Engineer.

The selected service providers must have a proven track record in the delivery of similar services and this should clearly be demonstrated in the response. While the ICT Unit remains responsible for the delivery of ICT service and support, the successful service provider will be expected to work in close partnership with the Department to ensure the quality of the support service provided to users. A key requirement is ensuring that an appropriate calibre of resource is available to the Department and that each resource performs to the standard expected on an ongoing basis.

Lot number: 1
Title of the lot: Senior ICT Engineer Team — 3 Engineers
Short description:

Senior ICT Engineers will be responsible for the provision of a service for installation, configuration and ongoing management of equipment and software associated with the Department's server infrastructure. They will also be responsible for the design and testing of the Department's end user devices. They will be the technical leads for project work which requires both team skills and strong initiative. Furthermore they will act as a point of escalation for advanced support issues encountered by service desk staff and will have the skills and expertise to act accordingly.

Quantity or scope: 3 Engineers required.
Duration: 48 months
Lot number: 2
Title of the lot: Senior ICT Infrastructure Architect — 1 Architect
Short description:

Proposals are sought for a Senior ICT Infrastructure Architect. He or she will report to the Server Infrastructure manager of the ICT Unit and will help coordinate the work of the three (3) Senior…

… Engineers.His/her responsibilities will include design of AD, Exchange, Commvault, Citrix, Windows Server, Group Policy, AV, Disaster Recovery and Microsoft Clustering. Install and support of the Department's PKI and Certificate Authority hardware and software infrastructure, Hardware (SAN, DAS, Servers and Libraries), and Microsoft Hyper-V. The Infrastructure Architect will be an escalation point for third party solution providers such as Microsoft, Dell, Citrix and Commvault.

… Engineers.

His/her responsibilities will include design of AD, Exchange, Commvault, Citrix, Windows Server, Group Policy, AV, Disaster Recovery and Microsoft Clustering. Install and support of the Department's PKI and Certificate Authority hardware and software infrastructure, Hardware (SAN, DAS, Servers and Libraries), and Microsoft Hyper-V. The Infrastructure Architect will be an escalation point for third party solution providers such as Microsoft, Dell, Citrix and Commvault.

Quantity or scope: One Infrastructure Architect required.
Lot number: 3
Title of the lot: : Communications Specialists — 1 Senior Network Engineer+ 1 Security Engineer
Short description:

The Communications Specialists will be responsible for the design, support and security of the Departments communications infrastructure and network…

… applications.The Security Engineer will be responsible for securing the entire communications network in accordance with the Department's security policies.He/she will have an active role in the development of scalable network designs, solutions and policies with a focus on network security. This engineer will be responsible for the configuration and support of all firewall devices.The Senior Communications Engineer will be responsible for the running of the IT communications and Voice over IP network. He/she will have an active role in the development of scalable network designs, solutions and policies.

… applications.

The Security Engineer will be responsible for securing the entire communications network in accordance with the Department's security policies.

He/she will have an active role in the development of scalable network designs, solutions and policies with a focus on network security. This engineer will be responsible for the configuration and support of all firewall devices.

The Senior Communications Engineer will be responsible for the running of the IT communications and Voice over IP network. He/she will have an active role in the development of scalable network designs, solutions and policies.

Quantity or scope:

Lot 1: Senior ICT Engineer Team: 3 Engineers

Lot 2: Senior ICT Infrastructure Architect: 1 Architect

Lot 3: Communications Specialists: 1 Senior Network Engineer + 1 Security Engineer.

Description of options:

— Lot 1: Senior ICT Engineer Team: 3 Engineers

— Lot 2: Senior ICT Infrastructure Architect: 1 Architect

— Lot 3: Communications Specialists: 1 Senior Network Engineer + 1 Security Engineer.

Provisional timetable for use of options: 48 months
Number of possible renewals: 3
Time frame for subsequent contracts: 48 months
Duration: 048 months
Reference number: 2015
Place of performance
Main site or place of performance: Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please see RFT and attached documents.
Economic and financial standing: Please see RFT and attached documents.
Minimum level(s) of standards: Please see RFT and attached documents.
Technical and professional ability: Please see RFT and attached documents.
Contract execution
Names and professional qualifications of the staff ✅

Procedure
Tender validity period: 012 months
Tender opening date: 2015-10-01 📅
Place of opening: Department of Foreign Affairs and Trade, Dublin.
Place: Department of Foreign Affairs and Trade, Dublin.
Languages
Language: English 🗣️

Contracting authority
Contact
Contact point: Finance Unit
John Histon
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/246 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=92157&B=ETENDERS_SIMPLE 🌏
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=92157&B=ETENDERS_SIMPLE 🌏

Reference
Identifiers
Reference number attributed by the contracting authority: 2015

Complementary information
Review body
Name: The Registrar
Postal address: The High Courts, Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Information about review deadlines: Please consult your Legal Advisor.
Service from which information about the review procedure may be obtained
Name: the Registrar
Postal address: Central Office of the High Court, Ground Floor (East Wing). Inns Quay, Four Courts
Source: OJS 2015/S 164-300330 (2015-08-21)

Contract award notice (2016-01-07)
Object
Scope of the procurement
Title: Supply services of personnel including temporary staff
Total value of the procurement: 226 200 💰
Notice metadata
Document type: Contract award notice
Common procurement vocabulary (CPV)
Code: Supply services of personnel including temporary staff 📦

Procedure
Type of bid: Not applicable
Award criteria
Not specified

Reference
Dates
Date dispatched: 2016-01-07 📅
Publication date: 2016-01-08 📅
Identifiers
Notice number: 2016/S 005-005769
Refers to notice: 2015/S 164-300330
OJ-S issue: 5

Award of contract

1️⃣
Date of contract conclusion: 2016-01-06 📅
Name: Zero Downtime Ltd
Postal address: 8 Allen Court, Allen, Kildare
Postal town: Naas
Country: Ireland 🇮🇪
E-mail: odhransmith@gmail.com 📧

2️⃣

3️⃣
Name: JK Network Architecture Design Ltd.
Postal address: 22 Chalfont Ave, Malahide
Postal town: Dublin
E-mail: jameskeane88@gmail.com 📧
Information about tenders
Number of tenders received: 4

Contracting authority
Identity
National registration number: N/a
IE6420449S
6354681H

Complementary information
Service from which information about the review procedure may be obtained
Postal address: Central Office of the High Court, Ground Floor (East Wing), Inns Quay, Four Courts
Source: OJS 2016/S 005-005769 (2016-01-07)

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