Managed Service for Telephonist Services

Department of Agriculture, Food and the Marine

The Department of Agriculture, Food and The Marine invite responses to this RFT for the provision of a managed service for delivery of Telephonist services at their Head Office in Agriculture House, Kildare Street, Dublin 2.

Deadline

The time limit for receipt of tenders was 2015-11-20. The procurement was published on 2015-10-06.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2015-10-06 Contract notice
2016-09-29 Contract award notice
Contract notice (2015-10-06)
Object
Scope of the procurement
Title: Telephone switchboard services
Quantity or scope:
Competition relates to the provision of a managed service for delivery of Telephonist Services at the Head Office of Department of Agriculture, Food and The Marine in Agriculture House, Kildare Street, Dublin 12. Contract will be issued for a term of 12 months. Contracting authority has the right to extend the term for a period of up to 6 months with a maximum of 1 such extension.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Telephone switchboard services 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Agriculture, Food and the Marine
Postal address: Agriculture House, Kildare Street
Postal code: 2
Postal town: Dublin
Contact
Internet address: http://www.agriculture.gov.ie/ 🌏
E-mail: procurement@agriculture.gov.ie 📧
Phone: +353 16072000 📞
Fax: +353 16611693 📠

Reference
Dates
Date dispatched: 2015-10-06 📅
Submission deadline: 2015-11-20 📅
Publication date: 2015-10-09 📅
Identifiers
Notice number: 2015/S 196-355142
OJ-S issue: 196

Object
Scope of the procurement
Short description:
The Department of Agriculture, Food and The Marine invite responses to this RFT for the provision of a managed service for delivery of Telephonist services at their Head Office in Agriculture House, Kildare Street, Dublin 2.
Place of performance
Main site or place of performance: Dublin 2.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As per RFT.
Economic and financial standing: As per RFT.
Minimum level(s) of standards: As per RFT.
Technical and professional ability: As per RFT.
Contract execution
Deposits and guarantees required: As per RFT.
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: As per RFT.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded: As per RFT.

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Angela Robinson
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/307 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=93054&B=ETENDERS_SIMPLE 🌏
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=93054&B=ETENDERS_SIMPLE 🌏
Source: OJS 2015/S 196-355142 (2015-10-06)
Contract award notice (2016-09-29)
Object
Scope of the procurement
Reference number: RFT99809
Total value of the procurement: 128 575 EUR 💰
Notice metadata
Document type: Contract award notice
Place of performance
NUTS region: Dublin 🏙️

Procedure
Type of bid: Not applicable

Contracting authority
Contact
Internet address: http://www.agriculture.gov.ie 🌏

Reference
Dates
Date dispatched: 2016-09-29 📅
Publication date: 2016-10-01 📅
Identifiers
Notice number: 2016/S 190-341291
Refers to notice: 2015/S 196-355142
OJ-S issue: 190

Object
Scope of the procurement
Short description: Provision of managed service for Telephonist Services in Ag House.
Place of performance
Main site or place of performance: Agriculture House, Kildar Street, Dublin 2.

Procedure
Award criteria
Quality criterion (name): Quality and technical merit
Quality criterion (weighting): 300
Price weighting: 700

Award of contract
Date of contract conclusion: 2016-05-16 📅

Contracting authority
Contact
Contact point: Harry O'Crowley
Internet address: www.agriculture.gov.ie 🌏

Complementary information
Review body
Name: The High Court of Ireland
Postal town: Dublin
Postal code: 2
Country: Ireland 🇮🇪
Source: OJS 2016/S 190-341291 (2016-09-29)