Document Management Solution

Office of the Ombudsman

4.1.1 The Office is seeking to provide a document management solution which facilitates the capture, sharing and management of the office documents in support of its business functions. The system provided must be capable of integrating with existing and business ICT systems e.g. Case Management System, Active Directory, email, Intranet).

Deadline

The time limit for receipt of tenders was 2015-12-17. The procurement was published on 2015-11-06.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What?
Procurement history
Date Document
2015-11-06 Contract notice
2016-05-20 Contract award notice
Contract notice (2015-11-06)
Object
Scope of the procurement
Title: Software programming and consultancy services
Quantity or scope:
โ€œ4.3.1 The following are the high level requirements of the system:i. Document Management:โ€” Document Capture;โ€” Document Storage (central repository);โ€” ...โ€    Show more
Total value of the procurement: 125 000 ๐Ÿ’ฐ
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Software programming and consultancy services ๐Ÿ“ฆ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Office of the Ombudsman
Postal address: 18 Lower Leeson Street
Postal code: 2
Postal town: Dublin
Contact
E-mail: liam.duffy@ombudsman.gov.ie ๐Ÿ“ง
Phone: +353 16395730 ๐Ÿ“ž

Reference
Dates
Date dispatched: 2015-11-06 ๐Ÿ“…
Submission deadline: 2015-12-17 ๐Ÿ“…
Publication date: 2015-11-11 ๐Ÿ“…
Identifiers
Notice number: 2015/S 218-398153
OJ-S issue: 218

Object
Scope of the procurement
Short description:
โ€œ4.1.1 The Office is seeking to provide a document management solution which facilitates the capture, sharing and management of the office documents in...โ€    Show more
Quantity or scope:
โ€œ4.3.1 The following are the high level requirements of the system:โ€

โ€œi. Document Management:โ€
Show more (19)
โ€œโ€” Document Capture;โ€

โ€œโ€” Document Storage (central repository);โ€

โ€œโ€” Document Management;โ€

โ€œโ€” Document Identification;โ€

โ€œโ€” Document versioning;โ€

โ€œii. Search and Retrieval;โ€

โ€œiii. Retention Policies;โ€

โ€œiv. Data Security;โ€

โ€œv. Audit Trails;โ€

โ€œvi. Integration to other ICT Business Systems;โ€

โ€œvii. Disaster Recovery and Backup and Recovery.โ€

โ€œ4.3.2 The following services are required:โ€

โ€œi. Annual maintenance and support Service for document management system;โ€

โ€œii. Training of key ICT Staff for technical support and system administration;โ€

โ€œiii. Training of up to 120 end users and / or train the trainer approach;โ€

โ€œiv. Delivery of upgrades;โ€

โ€œv. Delivery of enhancements.โ€

โ€œ4.3.3 The following services are excluded from this tender:โ€

โ€œi. ICT Hardware Infrastructure.โ€
Minimum number of possible renewals: 1
Maximum number of possible renewals: 2
Time frame for subsequent contracts: 24 months
Place of performance
Main site or place of performance:
โ€œ18 Lower Leeson Street.โ€

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
โ€œSee attached RFT.โ€
Economic and financial standing:
โ€œSee attached RFT.โ€
Minimum level(s) of standards:
โ€œSee attached RFT.โ€
Technical and professional ability:
โ€œSee attached RFT.โ€
Contract execution
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
โ€œSee attached RFT.โ€
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
โ€œSee attached RFT.โ€
Other particular conditions:
โ€œSee attached RFT.โ€

Procedure
Tender validity period: 012 months
Tender opening date: 2015-12-21 ๐Ÿ“…
Place of opening (organisation): Liam Duffy
Information about authorised persons and opening procedure:
โ€œEoin Keaveny.โ€
Languages
Language: English ๐Ÿ—ฃ๏ธ

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Liam Duffy
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/464 ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=94066&B=ETENDERS_SIMPLE ๐ŸŒ
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=94066&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Start date: 2016-02-08 ๐Ÿ“…
End date: 2017-12-29 ๐Ÿ“…
Source: OJS 2015/S 218-398153 (2015-11-06)
Contract award notice (2016-05-20)
Object
Scope of the procurement
Total value of the procurement: 400 000 ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2016-05-20 ๐Ÿ“…
Publication date: 2016-05-24 ๐Ÿ“…
Identifiers
Notice number: 2016/S 098-176127
Refers to notice: 2015/S 218-398153
OJ-S issue: 98

Procedure
Award criteria
Criterion: 1. Ultimate cost (25)
2. Technical solution and fit (15)
3. Method statement (35)
4. Quality of proposed support and maintenance (5)
5. Quality of proposed licensing model (1)
6. Track record on similar projects with a particular reference to the public sector (1)

Award of contract
Date of contract conclusion: 2016-02-12 ๐Ÿ“…
Name: Equiniti ICS Ltd
Postal address: 205, Airport Road West, Co. Antrim
Postal town: Belfast
Country: United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง
E-mail: laura.templeton@equiniti-ics.com ๐Ÿ“ง
Internet address: http://www.equiniti-ics.com ๐ŸŒ
Information about tenders
Number of tenders received: 9

Contracting authority
Identity
National registration number: NI036763
Source: OJS 2016/S 098-176127 (2016-05-20)