IT Support and Maintenance For CIE Business Application Systems

Iarnrod Eireann – Irish Rail

The CIÉ Group wishes to establish a Framework Agreement for service providers for the provision of IT software support, maintenance and technical-related services that may arise over the next three years in the organisation's Group IT and Telecoms (GITT) Business Applications Section (SAP CCC and Legacy Support and Development). The duration of this Framework Agreement will be 3 years with an option to extend for an additional period of 1 year at CIE's discretion.
The proposed Framework may also cover the requirements of the CIÉ Group's subsidiaries (Dublin Bus, Iarnród Éireann and Bus Éireann and the CIE Holding Company). It is the intention that these services would be required under one or more of the following lots:
Lot 1 Legacy Systems Support Services,
Lot 2 Database Support & Technical Services,
Lot 3 Development and Support Services,
Lot 4 SAP Configuration and Support Services,
Lot 5 SAP Basis Services,
Lot 6 Design/Architecture,
Applicants are invited to complete the attached Pre Qualification Questionnaire.
It is CIE's intention to appoint a maximum of 8 companies' per lot.

Deadline

The time limit for receipt of tenders was 2014-09-01. The procurement was published on 2014-08-02.

Who? What? Where?
Procurement history
Date Document
2014-08-02 Contract notice
Contract notice (2014-08-02)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Quantity or scope:
The CIÉ Group wishes to establish a Framework Agreement for service providers for the provision of IT software support, maintenance and technical-related services that may arise over the next 3 years in the organisation's Group IT and Telecoms (GITT) Business Applications Section (SAP CCC and Legacy Support and Development). The duration of this Framework Agreement will be 3 years with an option to extend for an additional period of 1 year at CIE's discretion.The proposed Framework may also cover the requirements of the CIÉ Group's subsidiaries (Dublin Bus, Iarnród Éireann and Bus Éireann and the CIE Holding Company). It is the intention that these services would be required under one or more of the following lots:Lot 1 Legacy Systems Support Services,Lot 2 Database Support and Technical Services,Lot 3 Development and Support Services,Lot 4 SAP Configuration and Support Services,Lot 5 SAP Basis Services,Lot 6 Design/Architecture,Applicants are invited to complete the attached Pre Qualification Questionnaire.It is CIE's intention to appoint a maximum of 8 companies' per lot.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for one or more lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Iarnrod Eireann – Irish Rail
Postal address: Central Services Procurement, CIE Works, Inchicore
Postal code: 8
Postal town: Dublin
Contact
Internet address: http://www.irishrail.ie 🌏
E-mail: fergal.riggs@irishrail.ie 📧
Phone: +353 17033835 📞
Fax: +353 14537349 📠

Reference
Dates
Date dispatched: 2014-08-02 📅
Submission deadline: 2014-09-01 📅
Publication date: 2014-08-06 📅
Identifiers
Notice number: 2014/S 149-268875
OJ-S issue: 149
Additional information
Please see attached PQQ document.

Object
Scope of the procurement
Service category: 18
Short description:
The CIÉ Group wishes to establish a Framework Agreement for service providers for the provision of IT software support, maintenance and technical-related services that may arise over the next three years in the organisation's Group IT and Telecoms (GITT) Business Applications Section (SAP CCC and Legacy Support and Development). The duration of this Framework Agreement will be 3 years with an option to extend for an additional period of 1 year at CIE's discretion.
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The proposed Framework may also cover the requirements of the CIÉ Group's subsidiaries (Dublin Bus, Iarnród Éireann and Bus Éireann and the CIE Holding Company). It is the intention that these services would be required under one or more of the following lots:
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Lot 1 Legacy Systems Support Services,
Lot 2 Database Support & Technical Services,
Lot 3 Development and Support Services,
Lot 4 SAP Configuration and Support Services,
Lot 5 SAP Basis Services,
Lot 6 Design/Architecture,
Applicants are invited to complete the attached Pre Qualification Questionnaire.
It is CIE's intention to appoint a maximum of 8 companies' per lot.
Lot number: 1
Title of the lot: Legacy Systems Support Services,
Short description:
Legacy Systems Support Services, (e.g. COBOL, C, dBase IV, FoxPro, BASIC, FORTRAN).
Duration: 36 months
Lot number: 2
Title of the lot: Database Support and Technical Services
Short description: Database Support and Technical Services (e.g. SQL, Oracle).
Lot number: 3
Title of the lot: Development and Support Services
Short description:
Development and Support Services (Competency in Modern Software Development Methodologies and the software development life-cycle — including Mobile; and future technologies).
Lot number: 4
Title of the lot: SAP Configuration and Support Services
Short description:
SAP Configuration and Support Services (financials, controlling, business intelligence, sales and distribution, plant maintenance, project systems, asset accounting, materials management, human capital management, treasury management, and others).
Lot number: 5
Title of the lot: SAP Basis Services
Short description:
SAP Basis Services (enhancement packs, upgrades, LVM, solution manager, ABAP, authorisations; mobility and future technologies).
Lot number: 6
Title of the lot: Design/Architecture
Short description:
Design/Architecture enterprise architect; information architect; solutions architect; business analyst; process design engineer; testing and project management resources; and any other resource required from time to time (TOGAF, Zachmann Framework, etc.).
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Quantity or scope:
The CIÉ Group wishes to establish a Framework Agreement for service providers for the provision of IT software support, maintenance and technical-related services that may arise over the next 3 years in the organisation's Group IT and Telecoms (GITT) Business Applications Section (SAP CCC and Legacy Support and Development). The duration of this Framework Agreement will be 3 years with an option to extend for an additional period of 1 year at CIE's discretion.
Show more
The proposed Framework may also cover the requirements of the CIÉ Group's subsidiaries (Dublin Bus, Iarnród Éireann and Bus Éireann and the CIE Holding Company). It is the intention that these services would be required under one or more of the following lots:
Show more
Lot 1 Legacy Systems Support Services,
Lot 2 Database Support and Technical Services,
Lot 3 Development and Support Services,
Lot 4 SAP Configuration and Support Services,
Lot 5 SAP Basis Services,
Lot 6 Design/Architecture,
Applicants are invited to complete the attached Pre Qualification Questionnaire.
It is CIE's intention to appoint a maximum of 8 companies' per lot.
Duration: 036 months
Reference number: CSP 5161 FR
Place of performance
Main site or place of performance: Dublin 8.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please see attached PQQ document.
Economic and financial standing: Please see attached PQQ document.
Technical and professional ability: Please see attached PQQ document
Contract execution
Legal form to be taken by the group of economic operators to whom the contract is to be awarded: Joint and Several liability may apply to to groupings or undertakings.

Procedure
Maximum number of operators of the framework agreement: 8
Duration of the framework agreement in months: 36
Languages
Language: English 🗣️

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Fergal Riggs
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/433 🌏
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=78948&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: The High Court
Postal address: Inns Quay
Postal town: Dublin
Country: Ireland 🇮🇪
Recurrent procurement
30 months.
Source: OJS 2014/S 149-268875 (2014-08-02)