Provision of enquiry & feedback handling services for and on behalf of the NCSS
The National Cancer Screening Service (NCSS) wishes to invite tender submissions from suitably-qualified, equipped and experienced Service provider/s for the provision of enquiry & feedback handling services for and on behalf of the NCSS to commence from July 2012.
The initial contract will be awarded for two (2) years with an option to extend for a further two (2) years if deemed appropriate.
Service provider/s will provide call, e-mail, online enquiry & feedback handling support services for and on behalf of the existing CervicalCheck programme which has been in operation since Sept 2008 and for the planned National Colorectal Screening Programme which will commence from July 2012 and also the National Diabetic Retinopathy Screening Programme which is planned to commence in 2012 /2013.
The NCSS does not guarantee that any minimum level of service or programme provision will be procured as a result of this tendering process.
Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at
http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=353652.
Deadline
The time limit for receipt of tenders was 2012-01-23.
The procurement was published on 2011-12-12.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?
What?
Where?
Procurement history
| Date |
Document |
| 2011-12-12
|
Contract notice
|
| 2012-08-08
|
Contract award notice
|
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