2024-04-08   Operator of the National Emergency Call Answering Service (Department of the Environment Climate and Communications)
The current contract for the operation of the Emergency Call Answering Service (ECAS) expires on the 24th of November 2025. The ECAS is responsible for answering all emergency communications, providing a vital link between the individual contacting the ECAS and the Emergency Services which include Garda, Fire, Ambulance and the Irish Coast Guard (IRCG) or, in emergencies involving aircraft, the Irish Aviation Authority (IAA). Emergency communication is defined in the S.I. No. 444/2022 as communication by โ€ฆ View the procurement ยป
2008-04-24   Teleworking services (Bord Gais Eireann)
Title attributed to the contract by the contracting entity: Telesales Services. Bord Gรกis Energy Supply currently outsources its customer service operations. To support this overarching outsourcing strategy, Bord Gais now wishes to invite expressions of interest from candidates who wish to provide telesales services. It is currently anticipated that the contract will be for a 2 year period with an option to extend the contract by a further two years. The telesales activity will cover both inbound and โ€ฆ View the procurement ยป
2008-04-19   Teleworking services (Bord Gais Eireann)
Title attributed to the contract by the contracting entity: Telesales Services. Bord Gรกis Energy Supply currently outsources its customer service operations. To support this overarching outsourcing strategy, Bord Gais now wishes to invite expressions of interest from candidates who wish to provide telesales services. It is currently anticipated that the contract will be for a 2 year period with an option to extend the contract by a further 2 years. The telesales activity will cover both inbound and โ€ฆ View the procurement ยป