Procurements: Financial Services and Pensions Ombudsman_548

6 archived procurements

Financial Services and Pensions Ombudsman_548 has historically been a buyer of business services: law, marketing, consulting, recruitment, printing and security, recruitment services, and miscellaneous business and business-related services.

Recent procurements by Financial Services and Pensions Ombudsman_548

2025-10-23 Multi-Party Framework Agreement for the provision of External Drafting Services (Financial Services and Pensions Ombudsman_548)
The Financial Services and Pensions Ombudsman wishes to establish a multi-party framework agreement for the provision of services related to the drafting summaries of complaints and preliminary decisions. View the procurement »

2025-04-29 External (Financial Services and Pensions Ombudsman_548)
The FSPO wishes to establish a multi-party Framework Agreement for the provision of External Mediation Services. View the procurement »

2025-03-05 External mediation Services - Multi-Party Framework Agreement (Financial Services and Pensions Ombudsman_548)
The FSPO wishes to establish a multi-party Framework Agreement for the provision of External Mediation Services. View the procurement »

2025-03-04 Recruitment Services (Financial Services and Pensions Ombudsman_548)
The FSPO wishes to engage a single supplier for the provision of recruitment administration and support services. The service provider will fulfil critical services to support and assist the FSPO in the ongoing management and administration of its recruitment activity and must have the expertise, experience and qualifications to deliver the services as outlined at Appendix 1. View the procurement »

2024-10-15 Case Management System and Online Customer Web Portal (Financial Services and Pensions Ombudsman_548)
In summary, the Services comprises: Procurement and implementation of a Complaints Management System (CMS) that includes a user-friendly front-end web portal for both customers (individuals and business entities alike), along with a robust back-end workflow system to efficiently manage and resolve cases. The CMS will serve as a central platform for complaint submission, tracking, and resolution, enhancing our ability to deliver timely and effective responses to all stakeholders. The request is also … View the procurement »

2024-02-21 Temporary Administrative Resources (Financial Services and Pensions Ombudsman_548)
The FSPO is seeking to enter into a contract for the provision of temporary administrative support resources. The contracted resources will be required to fulfil a number of vital operational services. View the procurement »