The provision of a Booking Engine, Reservations, Ticketing and CRM Platform
Rásaíocht Con Éireann
Rásaíocht Con Éireann / Greyhound Racing Ireland (GRI) invites tender submissions from suitably qualified and experienced service providers for the provision of a modern, cloud-based booking engine and customer engagement platform.
DeadlineDeadline 2026-07-21
Who? What?- • Customer services › Customer-care services › Customer-loyalty programme
- • Financial analysis and accounting software package › Customer Relation Management software package
- • Hotel, restaurant and retail trade services › Hotel services
- • Aττική › Βόρειος Τομέας Αθηνών
- • Eastern and Midland › Dublin
- • Galicia › A Coruña
- • Southern › Mid-West
Procurement history
| Date | Document |
|---|---|
| 2026-06-19 | Contract notice |
Contract notice (2026-06-19)
Object
Scope of the procurement
Title: The provision of a Booking Engine, Reservations, Ticketing and CRM Platform
Short description:
Products/services: Hotel services 📦
Estimated value excluding VAT: 350 000 EUR 💰
Description
Internal identifier:
Additional products/services:
Country: Ireland 🇮🇪
Place of performance: A Coruña 🏙️
Duration: 7 years
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-07-21 13:00:00 📅
Conditions for opening of tenders: 2026-07-21 13:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8464581
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 180 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-07-21 13:30:00 📅
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8464581
Electronic invoicing: Allowed
Electronic ordering will be used ✅
Electronic payment will be used ✅
Deadline for requesting additional information: 2026-07-14 12:00:00 📅
Contracting authority
Name and addresses
Name: Rásaíocht Con Éireann
National registration number:
Postal address: Greenpark,Dock Road
Postal code: v94y17x
Postal town: Limerick
Region: Mid-West 🏙️
Country: Ireland 🇮🇪
E-mail: procurement@grireland.ie 📧
Phone: 061448000 📞
URL: https://grireland.ie/ 🌏
Address of the buyer profile: https://grireland.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
Social protection
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=8464581 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8464581 🌏
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 119-430415 (2026-06-19)
Object
Scope of the procurement
Title: The provision of a Booking Engine, Reservations, Ticketing and CRM Platform
Short description:
Rásaíocht Con Éireann / Greyhound Racing Ireland (GRI) invites tender submissions from suitably qualified and experienced service providers for the provision of a modern, cloud-based booking engine and customer engagement platform.
Type of contract: Services
Products/services: Hotel services 📦
Estimated value excluding VAT: 350 000 EUR 💰
Description
Internal identifier:
0
Additional products/services:
Place of performance: A Coruña 🏙️
Duration: 7 years
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-07-21 13:00:00 📅
Conditions for opening of tenders: 2026-07-21 13:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8464581
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 180 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-07-21 13:30:00 📅
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8464581
Electronic invoicing: Allowed
Electronic ordering will be used ✅
Electronic payment will be used ✅
Deadline for requesting additional information: 2026-07-14 12:00:00 📅
Contracting authority
Name and addresses
Name: Rásaíocht Con Éireann
National registration number:
0532995u
Postal address: Greenpark,Dock Road
Postal code: v94y17x
Postal town: Limerick
Region: Mid-West 🏙️
Country: Ireland 🇮🇪
E-mail: procurement@grireland.ie 📧
Phone: 061448000 📞
URL: https://grireland.ie/ 🌏
Address of the buyer profile: https://grireland.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
Social protection
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=8464581 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8464581 🌏
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 119-430415 (2026-06-19)
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