Tender for a fully managed solution for all Wide Area Networks (including CPE), IP Telephony, and POE LAN Switches for Citizens Information Board (CIB).
Citizens Information Board
The supply, installation, testing, commissioning, and ongoing monitoring, management, and support of a new fully managed solution for all Wide Area Networks (including CPE), IP Telephony, and POE LAN Switches for CIB. The successful tenderer will provide provisioning, installation, commissioning, management, support, updates, and proactive monitoring and performance of the Wide Area Network, IP Telephony, and LAN infrastructure, including all required software licences.
DeadlineThe time limit for receipt of tenders was 2026-07-06. The procurement was published on 2026-05-29.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- โข Postal and telecommunications services โบ Telecommunications services
- โข Radio, television, communication, telecommunication and related equipment โบ Networks
- โข Radio, television, communication, telecommunication and related equipment โบ Telecommunications equipment and supplies
- โข Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment โบ Maintenance services of telecommunications equipment
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2026-05-29 | Contract notice |
| 2026-09-10 | Contract award notice |
Contract notice (2026-05-29)
Object
Scope of the procurement
Title: Tender for a fully managed solution for all Wide Area Networks (including CPE), IP Telephony, and POE LAN Switches for Citizens Information Board (CIB).
Short description:
Type of contract: Services
Products/services: Telecommunications services ๐ฆ
Estimated value excluding VAT: 9 100 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier:
Additional products/services:
Country: Ireland ๐ฎ๐ช
Duration: 84 months
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-07-06 14:00:00 ๐
Conditions for opening of tenders: 2026-07-06 14:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8278354
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-07-06 14:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8278354
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2026-06-26 14:00:00 ๐
Contracting authority
Name and addresses
Name: Citizens Information Board
National registration number:
Postal address: Ground Floor, George's Quay House, 43 Townsend Street, Dublin 2
Postal code: D02 VK65
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: gary.watters@ciboard.ie ๐ง
Phone: +353 16059000 ๐
URL: https://www.citizensinformationboard.ie ๐
Address of the buyer profile: https://www.citizensinformationboard.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=8278354 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8278354 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 103-372378 (2026-05-29)
Object
Scope of the procurement
Title: Tender for a fully managed solution for all Wide Area Networks (including CPE), IP Telephony, and POE LAN Switches for Citizens Information Board (CIB).
Short description:
The supply, installation, testing, commissioning, and ongoing monitoring, management, and support of a new fully managed solution for all Wide Area Networks (including CPE), IP Telephony, and POE LAN Switches for CIB. The successful tenderer will provide provisioning, installation, commissioning, management, support, updates, and proactive monitoring and performance of the Wide Area Network, IP Telephony, and LAN infrastructure, including all required software licences.
Show more
Products/services: Telecommunications services ๐ฆ
Estimated value excluding VAT: 9 100 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier:
0
Additional products/services:
Networks
๐ฆ
Duration: 84 months
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-07-06 14:00:00 ๐
Conditions for opening of tenders: 2026-07-06 14:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8278354
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-07-06 14:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8278354
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2026-06-26 14:00:00 ๐
Contracting authority
Name and addresses
Name: Citizens Information Board
National registration number:
0000
Postal address: Ground Floor, George's Quay House, 43 Townsend Street, Dublin 2
Postal code: D02 VK65
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: gary.watters@ciboard.ie ๐ง
Phone: +353 16059000 ๐
URL: https://www.citizensinformationboard.ie ๐
Address of the buyer profile: https://www.citizensinformationboard.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=8278354 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8278354 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 103-372378 (2026-05-29)
Contract award notice (2026-09-10)
Object
Scope of the procurement
Estimated value excluding VAT: 9 100 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 9 100 000 EUR ๐ฐ
Award criteria
Quality criterion (name): Overall technical quality
Quality criterion (weighting): 70
Cost criterion (name): Overall cost
Cost criterion (weighting): 30
Procedure
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
Contract Number:
Date of conclusion of the contract: 2026-08-26 ๐
Information about tenders
Number of tenders received: 3
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 9 100 000 EUR ๐ฐ
Tender identifier:
Identifier of lot or group of lots:
Name and address of the contractor
Name: eircom Limited (t/a eir business)_18711
National registration number:
Postal address: 2 Heuston South Quarter, St. Johns Road, Dublin 8.
Postal code: D08 Y42N
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: noeline.hogg@eirbusiness.ie ๐ง
Phone: 0851744917 ๐
Fax: 016007715 ๐
URL: www.eir.ie ๐
Size of the economic operator: Large
Source: OJS 2026/S 176-628123 (2026-09-10)
Object
Scope of the procurement
Estimated value excluding VAT: 9 100 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 9 100 000 EUR ๐ฐ
Award criteria
Quality criterion (name): Overall technical quality
Quality criterion (weighting): 70
Cost criterion (name): Overall cost
Cost criterion (weighting): 30
Procedure
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
LOT-0001
Contract Number:
457931
Date of conclusion of the contract: 2026-08-26 ๐
Information about tenders
Number of tenders received: 3
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 9 100 000 EUR ๐ฐ
Tender identifier:
000184527
Identifier of lot or group of lots:
LOT-0001
Name and address of the contractor
Name: eircom Limited (t/a eir business)_18711
National registration number:
907674
Postal address: 2 Heuston South Quarter, St. Johns Road, Dublin 8.
Postal code: D08 Y42N
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: noeline.hogg@eirbusiness.ie ๐ง
Phone: 0851744917 ๐
Fax: 016007715 ๐
URL: www.eir.ie ๐
Size of the economic operator: Large
Source: OJS 2026/S 176-628123 (2026-09-10)
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