The Contracting Authority ICT infrastructure is a closely integrated ecosystem setup uniquely to fulfil operational requirements. In recent years, as part of ongoing growth, the Contracting Authority ICT infrastructure support service was consolidated into a single agile Framework Agreement, so that expansion could be dynamic and easily managed through a single supplier with flexibility, and staffing resources in mind. While Contracting Authority ICT staff are trained and skilled in most of the existing product ranges in use, the external support provided via the existing Framework is part of a vital component to ensure the efficient running of day-to-day operations within Contracting Authority. The Framework covers working with Contracting Authority ICT, and other key ICT vendors/ suppliers in commissioning the services. The tender must demonstrate this experience in working with in these types of scenarios and set out the platform accordingly. A key requirement of the Framework is the tendererโs ability to design, supply, commission and fully support, with 24 hour monitoring all security elements and requirements relating such as for example firewalls, servers, hosts, logs, switches, Active Directory/Entra within Contracting Authority's current and future technical stack and are located both on-premise, and cloud/hybrid environment within the Contracting Authority Data Centres, which reside in two Government Data centres in the Dublin region (Ireland) (accessed via Government Network (GN) connection), and Microsoft Azure space (EU). The infrastructure comprises more than 400 Windows servers, ten Fortinet firewalls and WAFs, and approximately 100,000 Active Directory/Entra B2B and B2C customer users, hosted across five domains utilising on-premises, hybrid, and cloud solutions such as Microsoft 365, Microsoft Dynamics 365, SharePoint, and Power Platform. The Contracting Authority infrastructure is categorised in Gold, Silver and Bronze categories based on the data / information security risk profile โ only Gold categorised infrastructure is in scope for this Framework.
Contract notice (2026-04-30) Object Scope of the procurement
Title: Single Party Framework for a 24 / 7 SOC, with SIEM, XDR and associated services
Short description:
โThe Contracting Authority ICT infrastructure is a closely integrated ecosystem setup uniquely to fulfil operational requirements. In recent years, as part...โ
Short description
The Contracting Authority ICT infrastructure is a closely integrated ecosystem setup uniquely to fulfil operational requirements. In recent years, as part of ongoing growth, the Contracting Authority ICT infrastructure support service was consolidated into a single agile Framework Agreement, so that expansion could be dynamic and easily managed through a single supplier with flexibility, and staffing resources in mind. While Contracting Authority ICT staff are trained and skilled in most of the existing product ranges in use, the external support provided via the existing Framework is part of a vital component to ensure the efficient running of day-to-day operations within Contracting Authority. The Framework covers working with Contracting Authority ICT, and other key ICT vendors/ suppliers in commissioning the services. The tender must demonstrate this experience in working with in these types of scenarios and set out the platform accordingly. A key requirement of the Framework is the tendererโs ability to design, supply, commission and fully support, with 24 hour monitoring all security elements and requirements relating such as for example firewalls, servers, hosts, logs, switches, Active Directory/Entra within Contracting Authority's current and future technical stack and are located both on-premise, and cloud/hybrid environment within the Contracting Authority Data Centres, which reside in two Government Data centres in the Dublin region (Ireland) (accessed via Government Network (GN) connection), and Microsoft Azure space (EU). The infrastructure comprises more than 400 Windows servers, ten Fortinet firewalls and WAFs, and approximately 100,000 Active Directory/Entra B2B and B2C customer users, hosted across five domains utilising on-premises, hybrid, and cloud solutions such as Microsoft 365, Microsoft Dynamics 365, SharePoint, and Power Platform. The Contracting Authority infrastructure is categorised in Gold, Silver and Bronze categories based on the data / information security risk profile โ only Gold categorised infrastructure is in scope for this Framework.
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Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support๐ฆ
Estimated value excluding VAT: 1 800 000 EUR ๐ฐ
Description
Description of the procurement:
โThe Contracting Authority ICT infrastructure is a closely integrated ecosystem setup uniquely to fulfil operational requirements. In recent years, as part...โ
Description of the procurement
The Contracting Authority ICT infrastructure is a closely integrated ecosystem setup uniquely to fulfil operational requirements. In recent years, as part of ongoing growth, the Contracting Authority ICT infrastructure support service was consolidated into a single agile Framework Agreement, so that expansion could be dynamic and easily managed through a single supplier with flexibility, and staffing resources in mind. While Contracting Authority ICT staff are trained and skilled in most of the existing product ranges in use, the external support provided via the existing Framework is part of a vital component to ensure the efficient running of day-to-day operations within Contracting Authority. The Framework covers working with Contracting Authority ICT, and other key ICT vendors/ suppliers in commissioning the services. The tender must demonstrate this experience in working with in these types of scenarios and set out the platform accordingly. A key requirement of the Framework is the tendererโs ability to design, supply, commission and fully support, with 24 hour monitoring all security elements and requirements relating such as for example firewalls, servers, hosts, logs, switches, Active Directory/Entra within Contracting Authority's current and future technical stack and are located both on-premise, and cloud/hybrid environment within the Contracting Authority Data Centres, which reside in two Government Data centres in the Dublin region (Ireland) (accessed via Government Network (GN) connection), and Microsoft Azure space (EU). The infrastructure comprises more than 400 Windows servers, ten Fortinet firewalls and WAFs, and approximately 100,000 Active Directory/Entra B2B and B2C customer users, hosted across five domains utilising on-premises, hybrid, and cloud solutions such as Microsoft 365, Microsoft Dynamics 365, SharePoint, and Power Platform. The Contracting Authority infrastructure is categorised in Gold, Silver and Bronze categories based on the data / information security risk profile โ only Gold categorised infrastructure is in scope for this Framework.
Procedure Type of procedure
Open procedure โ Administrative information
Time limit for receipt of tenders or requests to participate: 2026-06-05 12:00:00 ๐
Conditions for opening of tenders: 2026-06-05 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8029941
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2026/S 085-302580 (2026-04-30)