RFT for supply of Facial Image Matching Software and ICAO webchecker Solution

Department of Social Protection

The Department of Social Protection carries out facial image matching as part of the SAFE registration process. The Department is undertaking a procurement process for the supply, configuration and integration of facial image matching software and provision of support as part of the SAFE registration process. The system should include an algorithm in line with current market standards and expectations. A support and maintenance package is required for a two-year period (beginning end year 1) that provides same time zone 1st and 2nd line support. For information purposes, please see gov.ie - SAFE Registration and the Public Services Card (PSC) (www.gov.ie). In addition, the contractor should provide an ICAO webcheck Solution for photographs uploaded to the current online PSC renewal process and technical support.

Deadline
The time limit for receipt of tenders was 2023-05-16. The procurement was published on 2023-04-11.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2023-04-11 Contract notice
2023-05-09 Additional information
2023-10-03 Contract award notice
Contract notice (2023-04-11)
Contracting authority
Name and addresses
Name: Department of Social Protection
National registration number: N/a
Postal address: College Road
Postal town: Sligo
Postal code: Ie
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Alan McGettigan
Phone: +353 017043000 ๐Ÿ“ž
E-mail: alan.mcgettigan@welfare.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: https://www.gov.ie/en/organisation/department-of-employment-affairs-and-social-protection/ ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=238949&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=238949&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title: RFT for supply of Facial Image Matching Software and ICAO webchecker Solution
Products/services: Software package and information systems ๐Ÿ“ฆ
Short description:
โ€œThe Department of Social Protection carries out facial image matching as part of the SAFE registration process. The Department is undertaking a procurement...โ€    Show more
Estimated value excluding VAT: EUR 700 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: ID cards ๐Ÿ“ฆ
Additional products/services: Industry specific software package ๐Ÿ“ฆ
Additional products/services: Imaging and archiving system ๐Ÿ“ฆ
Additional products/services: IT software package ๐Ÿ“ฆ
Additional products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional products/services: Programming services of packaged software products ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Ireland
Description of the procurement:
โ€œThe Department of Social Protection carries out facial image matching as part of the SAFE registration process. The Department is undertaking a procurement...โ€    Show more
Award criteria
Quality criterion (name):
โ€œ1.Suitability and Quality of the proposed Facial Image Matching Solution in meeting the technical requirements;โ€
Quality criterion (weighting): 25%
Quality criterion (name):
โ€œ2.Suitability and Quality of the proposed Facial Image Matching Solution in meeting the business requirementsโ€
Quality criterion (name): 3.Post implementation support;
Quality criterion (weighting): 10%
Quality criterion (name):
โ€œ4.Qualification and experience of key personnel assigned to the bid, in implementing new facial matching software solutionโ€
Price (weighting): 30%
Scope of the procurement
Estimated total value excluding VAT: EUR 700 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals:
โ€œThe Contracting Authority reserves the right to extend the Term for a period or periods of up to one year with a maximum of three such extension or...โ€    Show more

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-05-16 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2023-05-16 12:00 ๐Ÿ“…

Complementary information
Review body
Name: High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
Source: OJS 2023/S 074-224238 (2023-04-11)
Additional information (2023-05-09)

Complementary information
Original notice reference
Notice number in the OJ S: 2023/S 074-224238

Changes
Text to be corrected in the original notice
Section number: IV.2.2
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2023-05-16 ๐Ÿ“…
Time: 12:00
New value
Date: 2023-06-02 ๐Ÿ“…
Time: 12:00
Text to be corrected in the original notice
Section number: IV.2.7
Place of text to be modified: Conditions for opening of tenders
Old value
Date: 2023-05-16 ๐Ÿ“…
Time: 12:00
New value
Date: 2023-06-02 ๐Ÿ“…
Time: 12:00
Other additional information

โ€œThe deadline for queries and clarifications has also been extended to no later than 12 noon on Friday 19th May.โ€
Source: OJS 2023/S 092-285443 (2023-05-09)
Contract award notice (2023-10-03)
Object
Scope of the procurement
Title:
โ€œRFT for supply of Facial Image Matching Software and ICAO webchecker Solution 1166โ€
Total value of the procurement (excluding VAT): EUR 882 012 ๐Ÿ’ฐ

Procedure
Administrative information
Previous publication concerning this procedure: 2023/S 074-224238

Award of contract

1๏ธโƒฃ
Contract Number: 1
Title: RFT for supply of Facial Image Matching Software and ICAO webchecker Solution
Date of conclusion of the contract: 2023-09-26 ๐Ÿ“…
Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: Absolute Graphics Ltd
National registration number: 350224
Postal address: Units 5/6, Ballywaltrim Bus Park
Postal town: Bray
Postal code: Wicklow
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 012768100 ๐Ÿ“ž
E-mail: andy.clarkin@ag2.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.ag2.ie ๐ŸŒ
The contractor is an SME โœ…
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 882 012 ๐Ÿ’ฐ
Source: OJS 2023/S 193-600154 (2023-10-03)