Provision of Project Management and Change Management services for a Digital Transformation Program (i.e. an Implementation Partner)

Microfinance Ireland

Microfinance Ireland (MFI) recently commenced a procurement to select a cloud-based small business lending system to support its operations across all stages of the lending lifecycle including loan origination, loan administration, servicing, collections, and MI & reporting. Through this RFT, MFI is seeking support and guidance across three key areas:
* Project Management – provide project management for a programme of change, ensuring all key milestones are met on time and to the required standard.
* Revised Operating Model – Work closely with both MFI personnel and the technology provider to redesign MFI’s operating model across all business functions to be fully aligned to digital transformation objectives and technology solutions
* Change Management – Provide change management support to ensure all MFI staff at all levels adopt transformational changes, to ensure that there is a seamless transition to the revised operating model, and that desired outcomes are achieved.

Deadline

The time limit for receipt of tenders was 2023-05-04. The procurement was published on 2023-04-03.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Moondance Business Consultants

Who?

• Microfinance Ireland

What?

Where?

• Eastern and Midland › Dublin

Procurement history

Date	Document
2023-04-03	Contract notice
2023-07-06	Contract award notice

Contract notice (2023-04-03)
Object
Scope of the procurement
Title: Project-management services other than for construction work
Short description:

Microfinance Ireland (MFI) recently commenced a procurement to select a cloud-based small business lending system to support its operations across all stages of the lending lifecycle including loan origination, loan administration, servicing, collections, and MI & reporting. Through this RFT, MFI is seeking support and guidance across three key areas: * Project Management – provide project management for a programme of change, ensuring all key milestones are met on time and to the required standard. * Revised Operating Model – Work closely with both MFI personnel and the technology provider to redesign MFI’s operating model across all business functions to be fully aligned to digital transformation objectives and technology solutions * Change Management – Provide change management support to ensure all MFI staff at all levels adopt transformational changes, to ensure that there is a seamless transition to the revised operating model, and that desired outcomes are achieved.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Project-management services other than for construction work 📦
Additional CPV: Micro-credit granting services 📦
Place of performance
NUTS region: Dublin 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Microfinance Ireland
Postal address: 13 Richview Office Park
Postal code: Clonskeagh
Postal town: Dublin 14
Contact
Internet address: https://microfinanceireland.ie/ 🌏
E-mail: queries@microfinanceireland.ie 📧
Phone: +353 12601007 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=238458&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=238458&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2023-04-03 📅
Submission deadline: 2023-05-04 📅
Publication date: 2023-04-07 📅
Identifiers
Notice number: 2023/S 070-206024
OJ-S issue: 70

Object
Scope of the procurement
Short description:

* Project Management – provide project management for a programme of change, ensuring all key milestones are met on time and to the required standard.

* Revised Operating Model – Work closely with both MFI personnel and the technology provider to redesign MFI’s operating model across all business functions to be fully aligned to digital transformation objectives and technology solutions

* Change Management – Provide change management support to ensure all MFI staff at all levels adopt transformational changes, to ensure that there is a seamless transition to the revised operating model, and that desired outcomes are achieved.

Estimated total value: 230 000 EUR 💰
Short description:

While some support will be provided by the technology provider to MFI to implement their agreed technology solutions, MFI as a small organisation, needs the support of an Implementation Partner to manage what will be a critical project and ensure its digital transformation objectives are achieved.

Through this RFT, MFI is seeking an Implementation Partner to provide support and guidance across three key areas:

Estimated value excluding VAT: 230 000 EUR 💰
Duration: 12 months
Description of renewals:

Any contract that may result from this Competition (the “Services Contract”) will be issued for a term of no longer than 12 months (“the Term”). The Contracting Authority reserves the right to extend the Term for two further periods of up to twelve months on the same terms and conditions, subject to the Contracting Authority’s obligations at law.

Place of performance
Main site or place of performance: 13 Richview Office Park, Clonskeagh Road, Dublin 14

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 14:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2023-05-04 📅
Tender opening time: 14:00

Contracting authority
Identity
National registration number: 516555
Contact
Contact point: Deirdre Parkinson
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/82538 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=238458&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: The High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2023/S 070-206024 (2023-04-03)

Contract award notice (2023-07-06)
Object
Scope of the procurement
Total value of the procurement: 208026.75 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2023-07-06 📅
Publication date: 2023-07-11 📅
Identifiers
Notice number: 2023/S 131-418101
Refers to notice: 2023/S 070-206024
OJ-S issue: 131

Procedure
Award criteria
Quality criterion (name): Understanding of requirements
Quality criterion (weighting): 100
Quality criterion (name): Project Management Methodology
Quality criterion (weighting): 350
Quality criterion (name): Key Personnel
Quality criterion (weighting): 300
Quality criterion (name): Contract Management and Business Continuity
Cost criterion (name): Cost
Cost criterion (weighting): 200

Award of contract
Date of contract conclusion: 2023-06-30 📅
Name: Moondance Business Consultants
Postal town: Dublin
Country: Ireland 🇮🇪
Dublin 🏙️
Total value of the procurement: 208026.75 EUR 💰
Information about tenders
Number of tenders received: 5
Source: OJS 2023/S 131-418101 (2023-07-06)

New procurements in related categories 🆕

Business services: law, marketing, consulting, recruitment, printing and security (>20 new procurements)

Business and management consultancy and related services (>20)

Management-related services (2)

Project-management services other than for construction work (1)