Provision of Project Management and Change Management services for a Digital Transformation Program (i.e. an Implementation Partner)

Microfinance Ireland

Microfinance Ireland (MFI) recently commenced a procurement to select a cloud-based small business lending system to support its operations across all stages of the lending lifecycle including loan origination, loan administration, servicing, collections, and MI & reporting. Through this RFT, MFI is seeking support and guidance across three key areas:
* Project Management – provide project management for a programme of change, ensuring all key milestones are met on time and to the required standard.
* Revised Operating Model – Work closely with both MFI personnel and the technology provider to redesign MFI’s operating model across all business functions to be fully aligned to digital transformation objectives and technology solutions
* Change Management – Provide change management support to ensure all MFI staff at all levels adopt transformational changes, to ensure that there is a seamless transition to the revised operating model, and that desired outcomes are achieved.

Deadline
The time limit for receipt of tenders was 2023-05-04. The procurement was published on 2023-04-03.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2023-04-03 Contract notice
2023-07-06 Contract award notice
Contract notice (2023-04-03)
Contracting authority
Name and addresses
Name: Microfinance Ireland
National registration number: 516555
Postal address: 13 Richview Office Park
Postal town: Dublin 14
Postal code: Clonskeagh
Country: Ireland 🇮🇪
Contact person: Deirdre Parkinson
Phone: +353 12601007 📞
E-mail: queries@microfinanceireland.ie 📧
Region: Dublin 🏙️
URL: https://microfinanceireland.ie/ 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/82538 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=238458&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=238458&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“Provision of Project Management and Change Management services for a Digital Transformation Program (i.e. an Implementation Partner).”
Products/services: Project-management services other than for construction work 📦
Short description:
“Microfinance Ireland (MFI) recently commenced a procurement to select a cloud-based small business lending system to support its operations across all...”    Show more
Estimated value excluding VAT: EUR 230 000 💰

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Additional products/services: Micro-credit granting services 📦
Additional products/services: Business analysis consultancy services 📦
Additional products/services: Project management consultancy services 📦
Additional products/services: Software integration consultancy services 📦
Additional products/services: Business and management consultancy services 📦
Place of performance: Dublin 🏙️
Main site or place of performance: 13 Richview Office Park, Clonskeagh Road, Dublin 14
Description of the procurement:
“Microfinance Ireland (MFI) recently commenced a procurement to select a cloud-based small business lending system to support its operations across all...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 230 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 12
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals:
“Any contract that may result from this Competition (the “Services Contract”) will be issued for a term of no longer than 12 months (“the Term”). The...”    Show more

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-05-04 14:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Conditions for opening of tenders: 2023-05-04 14:00 📅

Complementary information
Review body
Name: The High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2023/S 070-206024 (2023-04-03)
Contract award notice (2023-07-06)
Object
Scope of the procurement
Total value of the procurement (excluding VAT): EUR 208026.75 💰
Award criteria
Quality criterion (name): Understanding of requirements
Quality criterion (weighting): 100
Quality criterion (name): Project Management Methodology
Quality criterion (weighting): 350
Quality criterion (name): Key Personnel
Quality criterion (weighting): 300
Quality criterion (name): Contract Management and Business Continuity
Cost criterion (name): Cost
Cost criterion (weighting): 200

Procedure
Administrative information
Previous publication concerning this procedure: 2023/S 070-206024

Award of contract

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Contract Number: 1
Title:
“Provision of Project Management and Change Management services for a Digital Transformation Program (i.e. an Implementation Partner).”
Date of conclusion of the contract: 2023-06-30 📅
Information about tenders
Number of tenders received: 5
Name and address of the contractor
Name: Moondance Business Consultants
Postal town: Dublin
Country: Ireland 🇮🇪
Region: Dublin 🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 230 000 💰
Total value of the contract/lot: EUR 208026.75 💰
Source: OJS 2023/S 131-418101 (2023-07-06)