Provision of ICT Infrastructure and Applications Support, Consultancy and Helpdesk – 211014/6501

European Foundation for the Improvement of Living and Working Conditions (Eurofound), EF.ADIR.OS – Operational Support

Eurofound requires support with ICT infrastructure projects; applications support, consultancy, and technical support helpdesk services.

Deadline
The time limit for receipt of tenders was 2023-08-07. The procurement was published on 2023-06-12.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2023-06-12 Contract notice
2023-06-19 Additional information
2023-12-14 Contract award notice
Contract notice (2023-06-12)
Contracting authority
Name and addresses
Name:
“European Foundation for the Improvement of Living and Working Conditions (Eurofound), EF.ADIR.OS – Operational Support”
Postal address: Wyattville Road, Loughlinstown
Postal town: Dublin
Postal code: D18 KP65
Country: Ireland 🇮🇪
E-mail: osutenderseurofound@eurofound.europa.eu 📧
Region: Dublin 🏙️
URL: https://www.eurofound.europa.eu/ 🌏
Communication
Documents URL: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=14700 🌏
Participation URL: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=14700 🌏

Object
Scope of the procurement
Title:
“Provision of ICT Infrastructure and Applications Support, Consultancy and Helpdesk – 211014/6501 EUROFOUND/2023/OP/0016”
Products/services: IT services: consulting, software development, Internet and support 📦
Short description:
“Eurofound requires support with ICT infrastructure projects; applications support, consultancy, and technical support helpdesk services.”
Estimated value excluding VAT: EUR 600 000 💰

1️⃣
Additional products/services: IT services: consulting, software development, Internet and support 📦
Place of performance: Dublin 🏙️
Main site or place of performance:
“Please consult the procurement documents available at the address indicated in Section I.3).”
Description of the procurement:
“Provision of ICT infrastructure and applications support, consultancy and helpdesk – 211014/6501.”
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 600 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 12
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals: Three times by 12 months.
Scope of the procurement
Information about European Union funds:
“Please consult the procurement documents available at the address indicated in Section I.3).”
Description
Additional information:
“Please consult the procurement documents available at the address indicated in Section I.3).”

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“Please consult the procurement documents available at the address indicated in Section I.3).”
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions:
“Please consult the procurement documents available at the address indicated in Section I.3).”

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-08-07 14:00 📅
Languages in which tenders or requests to participate may be submitted: Bulgarian 🗣️
Languages in which tenders or requests to participate may be submitted: Czech 🗣️
Languages in which tenders or requests to participate may be submitted: Danish 🗣️
Languages in which tenders or requests to participate may be submitted: German 🗣️
Languages in which tenders or requests to participate may be submitted: Greek 🗣️
Languages in which tenders or requests to participate may be submitted: English 🗣️
Languages in which tenders or requests to participate may be submitted: Spanish 🗣️
Languages in which tenders or requests to participate may be submitted: Estonian 🗣️
Languages in which tenders or requests to participate may be submitted: Finnish 🗣️
Languages in which tenders or requests to participate may be submitted: French 🗣️
Languages in which tenders or requests to participate may be submitted: Irish 🗣️
Languages in which tenders or requests to participate may be submitted: Croatian 🗣️
Languages in which tenders or requests to participate may be submitted: Hungarian 🗣️
Languages in which tenders or requests to participate may be submitted: Italian 🗣️
Languages in which tenders or requests to participate may be submitted: Lithuanian 🗣️
Languages in which tenders or requests to participate may be submitted: Latvian 🗣️
Languages in which tenders or requests to participate may be submitted: Maltese 🗣️
Languages in which tenders or requests to participate may be submitted: Dutch 🗣️
Languages in which tenders or requests to participate may be submitted: Polish 🗣️
Languages in which tenders or requests to participate may be submitted: Portuguese 🗣️
Languages in which tenders or requests to participate may be submitted: Romanian 🗣️
Languages in which tenders or requests to participate may be submitted: Slovak 🗣️
Languages in which tenders or requests to participate may be submitted: Slovenian 🗣️
Languages in which tenders or requests to participate may be submitted: Swedish 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 5
Conditions for opening of tenders: 2023-08-08 11:00 📅
Conditions for opening of tenders (place):
“Tenders will be opened electronically on the date and time indicated in the contract notice. It is possible to attend the opening by videoconference.”
Conditions for opening of tenders (Information about authorised persons and opening procedure):
“Please consult the procurement documents available at the address indicated in Section I.3).”

Complementary information
Information about recurrence
This is a recurrent procurement
Additional information

“Please consult the procurement documents available at the address indicated in Section I.3). In case of unavailability or disruptions in the functioning of...”    Show more
Review body
Name: General Court of the European Union
Postal address: Rue du Fort Niedergrünewald
Postal town: Luxembourg
Postal code: L-2925
Country: Luxembourg 🇱🇺
Phone: +352 4303-1 📞
URL: http://curia.europa.eu 🌏
Review procedure
Precise information on deadline(s) for review procedures:
“Please consult the procurement documents available at the address indicated in Section I.3).”
Source: OJS 2023/S 116-362156 (2023-06-12)
Additional information (2023-06-19)
Object
Scope of the procurement
Short description:
“Eurofound requires support with ICT Infrastructure projects; applications support, consultancy and technical support helpdesk services.”

Complementary information
Original notice reference
Notice number in the OJ S: 2023/S 116-362156

Changes
Text to be corrected in the original notice
Section number: IV.2.2)
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2023-08-07 📅
Time: 14:00
New value
Date: 2023-09-18 📅
Time: 14:00
Text to be corrected in the original notice
Section number: IV.2.7)
Place of text to be modified: Conditions for opening of tenders
Old value
Date: 2023-08-08 📅
Time: 11:00
New value
Date: 2023-09-19 📅
Time: 11:00
Source: OJS 2023/S 119-378027 (2023-06-19)
Contract award notice (2023-12-14)
Object
Scope of the procurement
Title:
“Provision of ICT infrastructure and Applications Support, Consultancy and Helpdesk 211014/6501 EUROFOUND/2023/OP/0016”
Short description:
“Eurofound requires support with ICT infrastructure projects, applications support, consultancy and technical support helpdesk services.”
Total value of the procurement (excluding VAT): EUR 600 000 💰
Description
Main site or place of performance: Wyattville Road, Loughlinstown, D18 KP65 Dublin, IRELAND.
Description of the procurement:
“Provision of ICT infrastructure and applications support, consultancy and helpdesk 211014/6501.”
Award criteria
Quality criterion (name): Quality
Quality criterion (weighting): 50
Price (weighting): 50
Scope of the procurement
Information about European Union funds:
“Please consult the procurement documents available at https://etendering.ted.europa.eu/cft/cft-display.html?cftId=14700”

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2023/S 116-362156

Award of contract

1️⃣
Title:
“Provision of ICT Infrastructure and Applications Support, Consultancy and Helpdesk 211014/6501”
Date of conclusion of the contract: 2023-12-14 📅
Information about tenders
Number of tenders received: 2
Name and address of the contractor
Name: Seidor Consulting SL in consortium with Fincons S.p.A.
National registration number: B204780, Volume 32033 Page 136
Postal address: Eix Onze de Setembre, 41-43 Bajos
Postal town: Vic-Barcelona
Postal code: 08500
Country: Spain 🇪🇸
Phone: +34 902995374 📞
E-mail: informacion@seidor.es 📧
Region: Barcelona 🏙️
URL: https://www.seidor.com/ 🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 600 000 💰
Total value of the contract/lot: EUR 600 000 💰
Information about subcontracting
The contract is likely to be subcontracted
Proportion (%): 20
Source: OJS 2023/S 246-774428 (2023-12-14)
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