Provision of Contract Management, IT and Other Resources

National Transport Authority_1149

The scope of this tender is to provide human resources to the Authority during the mobilisation and transition phase of the Consolidated Contact Centre (โ€œCCCโ€) Programme. Some roles may also be used to assist the Authority with other projects.

Deadline
The time limit for receipt of tenders was 2023-11-08. The procurement was published on 2023-10-06.

Who?

What?

Where?

Procurement history
Date Document
2023-10-06 Contract notice
Contract notice (2023-10-06)
Contracting authority
Name and addresses
Name: National Transport Authority_1149
Postal address: Dun Sceine Iveagh Court Harcourt Lane Dublin 2
Postal town: Dublin
Postal code: D02 WT20
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement@nationaltransport.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: https://www.etenders.gov.ie ๐ŸŒ
Address of the buyer profile: https://www.etenders.gov.ie ๐ŸŒ
Communication
Documents URL: http://www.etenders.gov.ie ๐ŸŒ
Participation URL: http://www.etenders.gov.ie ๐ŸŒ

Object
Scope of the procurement
Title: Provision of Contract Management, IT and Other Resources
Products/services: Human resources management consultancy services ๐Ÿ“ฆ
Short description:
โ€œThe scope of this tender is to provide human resources to the Authority during the mobilisation and transition phase of the Consolidated Contact Centre...โ€    Show more
Estimated value excluding VAT: EUR 4 000 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Evaluation consultancy services ๐Ÿ“ฆ
Additional products/services: Business analysis consultancy services ๐Ÿ“ฆ
Additional products/services: Software integration consultancy services ๐Ÿ“ฆ
Additional products/services: Project management consultancy services ๐Ÿ“ฆ
Additional products/services: Transport systems consultancy services ๐Ÿ“ฆ
Additional products/services: System software acceptance testing consultancy services ๐Ÿ“ฆ
Additional products/services: Business development consultancy services ๐Ÿ“ฆ
Additional products/services: Development consultancy services ๐Ÿ“ฆ
Additional products/services: Business and management consultancy services ๐Ÿ“ฆ
Additional products/services: Business and management consultancy and related services ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Description of the procurement:
โ€œThe scope of this tender is to provide human resources to the Authority during the mobilisation and transition phase of the Consolidated Contact Centre...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 4 000 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals:
โ€œAt the discretion of the Authority the contract may be renewed twice for a period or periods of up to 12 monthsโ€

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-11-08 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2023-11-08 12:30 ๐Ÿ“…

Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor East Wing, Inns Quay
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Review procedure
Precise information on deadline(s) for review procedures:
โ€œAs set out in S.I. No. 130/2010 European Communities (Public Authorities'. Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).โ€    Show more
Source: OJS 2023/S 196-613286 (2023-10-06)