Request for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including call centre functionality, maintenance support and calls for Longford County Council and Cavan County Council. Longford and Cavan County Councils are seeking tenders from suitably qualified providers for the Provision of individual cloud-based unified communication solution and associated telephone service, including maintenance and support service. The systems will be independent of each other, the two Authorities are tendering together but the implementations shall be completely independent of each other. Longford County Council is the lead Authority and shall run the tender on behalf of both. It is expected that the required functionality of the telephony solution will be met by standard out of the box functionality with appropriate configuration. The two Local Authorities are seeking proposals on the type of system that best meets the requirements set out in this tender. The two Local Authorities are looking to replace current on-site IP phone systems with a new cloud-based enterprise communications system, which will support and satisfy both the current and future operational requirements necessary to support the daily working of each Local Authority. The initial contract term is three (3) years, with an option for 2 extensions for periods of two years each. The successful Tenderer shall be required to carry out work from the office of each Local Authority The successful Tenderer may be required to work remotely, via appropriate conferencing technology e.g. MS Teams or other suitable methods, in line with any future public health advice
Deadline
The time limit for receipt of tenders was 2023-11-17.
The procurement was published on 2023-10-13.
Object Scope of the procurement
Title:
“Provision of a cloud based unified communication solution and associated telephone services, for Longford County Council and Cavan County Council”
Products/services: IP telephone services📦
Short description:
“Request for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including call centre functionality,...”
Short description
Request for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including call centre functionality, maintenance support and calls for Longford County Council and Cavan County Council. Longford and Cavan County Councils are seeking tenders from suitably qualified providers for the Provision of individual cloud-based unified communication solution and associated telephone service, including maintenance and support service. The systems will be independent of each other, the two Authorities are tendering together but the implementations shall be completely independent of each other. Longford County Council is the lead Authority and shall run the tender on behalf of both. It is expected that the required functionality of the telephony solution will be met by standard out of the box functionality with appropriate configuration. The two Local Authorities are seeking proposals on the type of system that best meets the requirements set out in this tender. The two Local Authorities are looking to replace current on-site IP phone systems with a new cloud-based enterprise communications system, which will support and satisfy both the current and future operational requirements necessary to support the daily working of each Local Authority. The initial contract term is three (3) years, with an option for 2 extensions for periods of two years each. The successful Tenderer shall be required to carry out work from the office of each Local Authority The successful Tenderer may be required to work remotely, via appropriate conferencing technology e.g. MS Teams or other suitable methods, in line with any future public health advice
Show more
Estimated value excluding VAT: EUR 640 000 💰
1️⃣
Additional products/services: IP telephone services📦
Place of performance: Border🏙️
Place of performance: Midland🏙️
Main site or place of performance: Refer to tender documents
Description of the procurement:
“Request for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including call centre functionality,...”
Description of the procurement
Request for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including call centre functionality, maintenance support and calls for Longford County Council and Cavan County Council. Longford and Cavan County Councils are seeking tenders from suitably qualified providers for the Provision of individual cloud-based unified communication solution and associated telephone service, including maintenance and support service. The systems will be independent of each other, the two Authorities are tendering together but the implementations shall be completely independent of each other. Longford County Council is the lead Authority and shall run the tender on behalf of both. It is expected that the required functionality of the telephony solution will be met by standard out of the box functionality with appropriate configuration. The two Local Authorities are seeking proposals on the type of system that best meets the requirements set out in this tender. The two Local Authorities are looking to replace current on-site IP phone systems with a new cloud-based enterprise communications system, which will support and satisfy both the current and future operational requirements necessary to support the daily working of each Local Authority. The initial contract term is three (3) years, with an option for 2 extensions for periods of two years each. The successful Tenderer shall be required to carry out work from the office of each Local Authority The successful Tenderer may be required to work remotely, via appropriate conferencing technology e.g. MS Teams or other suitable methods, in line with any future public health advice
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 640 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“Any contract that may result from this Competition will be issued for a term of Three Years.
The Contracting Authority reserves the right to extend the Term...”
Description of renewals
Any contract that may result from this Competition will be issued for a term of Three Years.
The Contracting Authority reserves the right to extend the Term for a period or periods of up to 2 Years with a maximum of 2 such extension or extensions on the same terms and conditions, subject to the Contracting Authority’s obligations at law.
Show more
Additional information:
“The estimated value of €640,000 ex VAT is the estimated value of the service contract over a 7 year period (initial three years plus extension periods). . ....”
Additional information
The estimated value of €640,000 ex VAT is the estimated value of the service contract over a 7 year period (initial three years plus extension periods). . . It is envisaged that the estimate value for the initial three yer period would be approx. €130,000 ex VAT
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions: Refer to tender documents
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-11-17
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Conditions for opening of tenders: 2023-11-17
12:30 📅
Conditions for opening of tenders (place): Will be opened by authorised staff after the tender deadline has expired
Complementary information Additional information
“a). Interested parties must register their interest on the etenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”
a). Interested parties must register their interest on the etenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government. Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The Contracting Authority will not accept responsibility for information relayed (or not relayed) via third parties. . b). The Contracting Authority will not be responsible for any costs,charges, or expenses incurred by candidates or tenderers. . c). At its absolute discretion, the contracting Authority may elect to. terminate. this procurement process at any time
Show more Review body
Name: High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧 Review procedure
Precise information on deadline(s) for review procedures:
“Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned...”
Precise information on deadline(s) for review procedures
Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the Contracting Authority will not conclude this reviewable public contract, to which a standstill period applies, in accordance with Irish Statutory standstill period will be 14 calender days where notifications are sent electronically or by fax and 16 calender days where these are sent by any. other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the reviewable public contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that reviewable public contract
Show more
Source: OJS 2023/S 201-632184 (2023-10-13)