HRB 2023 Support and maintenance, software development and hosting for the HRB National drugs library 2024-33

The Health Research Board

The HRB require the following services to be provided from 1 January 2024 to 31 December2028 , with an option to extend up to a period of 10 years until 31 December2033. • provide support and maintenance for our EPRINTS system and for the www.drugsandalcohol.ie website, • develop additional functions for the system, • Maintain and further develop functionality added to the system, including data query systems (to interrogate treatment and prevalence data) and changes introduced to comply with EU accessibility directives. • manage the hosting of the drugsandalcohol.ie website and the EPRINTS repository. Context The HRB is a State Agency under auspices of the Department of Health, the remit of the agency is to support and fund health and social care research and provide evidence to inform policy and practice. , we are motivated and inspired by our vision – better health through excellent research, data, and evidence. The HRB’s mission is to support research that improves people’s health, promotes evidence-informed care and creates solutions to societal challenges. An overview of the HRB’s objectives and activities may be found in HRB Strategy 2021-2025: Health research – making an impact (https://www.hrb.ie/strategy-2025/). HRB National Drugs Library Since 2002 the HRB National Drugs Library has contributed to the development of the knowledge base informing practice and policy in the field of substance use in Ireland. In 2009 we launched our new website and research repository, a comprehensive and accessible database of Irish research and policy documents. Since then, we have added several new information resources which demonstrate our commitment to providing an innovative, responsive and efficient service to those pursuing an evidence-based approach in the policy making, research and education arenas. In early 2017 the website was redesigned, and an entirely new front end installed. In 2009 the library developed a new website. As part of this project, we created a repository for Irish drugs and alcohol research literature. The repository was built using EPRINTS opensource repository software, which is used by several large academic institutions throughout the world to manage their own research repositories. We require a software developer to provide support and maintenance of our EPRINTS system and for the www.drugsandalcohol.ie website, to develop a number of new functions for the system and to manage the hosting of this site. SECTION 1: CORE FUNCTIONALITY The HRB requires a software developer to: • provide support and maintenance for our EPRINTS system and for the www.drugsandalcohol.ie website, • develop additional functions for the system, and • manage hosting for the website. Support and maintenance • The proposal should explain the capacity to provide the services outlined below: • Technical response to issues/errors/problems identified due to malfunction of the existing application. • Technical response to the issues associated with potential security or legal issue. • Availability for advice on improvement of the service, questions regarding the performance or assistance in management of the application. • All issues will be classified as “Critical” or “Sensitive” • Issues will be considered “critical” if service is not available for any reason. Critical issues must be addressed immediately, during office hours, and with best attempt outside of office hours. • Issues will be considered “Sensitive” where service is available, but the quality is below the suitable standards. The provider must deal with “sensitive” issues to the Client’s satisfaction within 4 hours of notification by e-mail by the client, during office hours.

Deadline

The time limit for receipt of tenders was 2023-09-08. The procurement was published on 2023-08-09.

Who? What? Where?
Procurement history
Date Document
2023-08-09 Contract notice
Contract notice (2023-08-09)
Object
Scope of the procurement
Title: Software support services
Short description:
The HRB require the following services to be provided from 1 January 2024 to 31 December2028 , with an option to extend up to a period of 10 years until 31 December2033. • provide support and maintenance for our EPRINTS system and for the www.drugsandalcohol.ie website, • develop additional functions for the system, • Maintain and further develop functionality added to the system, including data query systems (to interrogate treatment and prevalence data) and changes introduced to comply with EU accessibility directives. • manage the hosting of the drugsandalcohol.ie website and the EPRINTS repository. Context The HRB is a State Agency under auspices of the Department of Health, the remit of the agency is to support and fund health and social care research and provide evidence to inform policy and practice. , we are motivated and inspired by our vision – better health through excellent research, data, and evidence. The HRB’s mission is to support research that improves people’s health, promotes evidence-informed care and creates solutions to societal challenges. An overview of the HRB’s objectives and activities may be found in HRB Strategy 2021-2025: Health research – making an impact (https://www.hrb.ie/strategy-2025/). HRB National Drugs Library Since 2002 the HRB National Drugs Library has contributed to the development of the knowledge base informing practice and policy in the field of substance use in Ireland. In 2009 we launched our new website and research repository, a comprehensive and accessible database of Irish research and policy documents. Since then, we have added several new information resources which demonstrate our commitment to providing an innovative, responsive and efficient service to those pursuing an evidence-based approach in the policy making, research and education arenas. In early 2017 the website was redesigned, and an entirely new front end installed. In 2009 the library developed a new website. As part of this project, we created a repository for Irish drugs and alcohol research literature. The repository was built using EPRINTS opensource repository software, which is used by several large academic institutions throughout the world to manage their own research repositories. We require a software developer to provide support and maintenance of our EPRINTS system and for the www.drugsandalcohol.ie website, to develop a number of new functions for the system and to manage the hosting of this site. SECTION 1: CORE FUNCTIONALITY The HRB requires a software developer to: • provide support and maintenance for our EPRINTS system and for the www.drugsandalcohol.ie website, • develop additional functions for the system, and • manage hosting for the website. Support and maintenance • The proposal should explain the capacity to provide the services outlined below: • Technical response to issues/errors/problems identified due to malfunction of the existing application. • Technical response to the issues associated with potential security or legal issue. • Availability for advice on improvement of the service, questions regarding the performance or assistance in management of the application. • All issues will be classified as “Critical” or “Sensitive” • Issues will be considered “critical” if service is not available for any reason. Critical issues must be addressed immediately, during office hours, and with best attempt outside of office hours. • Issues will be considered “Sensitive” where service is available, but the quality is below the suitable standards. The provider must deal with “sensitive” issues to the Client’s satisfaction within 4 hours of notification by e-mail by the client, during office hours.
Show more
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Software support services 📦
Additional CPV: Software development services 📦
Place of performance
NUTS region: Dublin 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: The Health Research Board
Postal address: 67-72 Lower Mount Street,
Postal code: DO2 H638
Postal town: Dublin
Contact
Internet address: https://www.etenders.gov.ie 🌏
E-mail: jmurphy@hrb.ie 📧
URL for documents: https://www.etenders.gov.ie 🌏
URL for participation: https://www.etenders.gov.ie 🌏

Reference
Dates
Date dispatched: 2023-08-09 📅
Submission deadline: 2023-09-08 📅
Publication date: 2023-08-14 📅
Identifiers
Notice number: 2023/S 155-495764
OJ-S issue: 155

Object
Scope of the procurement
Estimated total value: 360 000 EUR 💰
Estimated value excluding VAT: 360 000 EUR 💰
Duration: 48 months
Description of renewals: Three two year extensions
Additional information: none
Place of performance
Main site or place of performance: Dublin

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: none

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 11:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2 months
Tender opening date: 2023-09-08 📅
Tender opening time: 11:15
Place: etenders
Additional information: 2 authorised HRB staff

Contracting authority
Contact
Contact point: Josephine Murphy
Address of the buyer profile: https://www.etenders.gov.ie 🌏
Documents URL: https://www.etenders.gov.ie 🌏

Reference
Additional information
Estimated timing for further notices: 2033
none

Complementary information
Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin
Postal code: D07
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: https://www.courts.ie 🌏
Source: OJS 2023/S 155-495764 (2023-08-09)
New procurements in related categories 🆕
Related searches 🔍
Region:
Éire/Ireland Ireland Eastern and Midland Dublin
Products/services:
Software package and information systems Networking, Internet and intranet software package Internet and intranet software package Web server software package IT services: consulting, software... Software programming and consultancy services Software-related services Software support services Software development services Internet services