Contact management software development services
Tourism Ireland
Email marketing integration services. Tourism Ireland Limited, the body responsible for marketing the island of Ireland overseas, operates a central customer database (CEM system – customer engagement marketing system), accessible and usable by central/market based teams as well as third party agencies and uses Microsoft CRM Dynamics v4.0. We seek a supplier to provide an email marketing tool which will seamlessly integrate with CEM (MSCRM). This will enable Tourism Ireland’s staff, or its agencies to configure campaigns, select, use and re-use marketing lists, establish trigger events and record transactional data directly to/between CEM and the email marketing tool. Current monthly volumes are in the region of approximately 1 700 000 emails with the expectation that this will increase due to increasing volumes and increasing frequency of contact.
DeadlineThe time limit for receipt of tenders was 2010-04-19. The procurement was published on 2010-03-16.
Who? What?- • Sales, marketing and business intelligence software package › Sales or marketing software package
- • Sales, marketing and business intelligence software package › Business intelligence software package
- • Database and operating software package › Database systems
- • Document creation, drawing, imaging, scheduling and productivity software development services › Scheduling and productivity software development services › Contact management software development services
- • Business transaction and personal business software development services › Financial analysis and accounting software development services › Customer Relation Management software development services
- • Database services › Added-value database services
| Date | Document |
|---|---|
| 2010-03-12 | Contract notice |
| 2010-12-23 | Contract award notice |
Object
Scope of the procurement
Title: Contact management software development services
Full text:
“Email marketing integration services. Tourism Ireland Limited, the body responsible for marketing the island of Ireland overseas, operates a central...”
Place of performance
Éire/Ireland 🏙️
Notice metadata
Document type: Contract notice
Nature of contract: Service contract
Regulation: European Communities, with participation by GPA countries
Original language: English 🗣️
Procedure
Procedure type: Restricted procedure
Award criteria
The most economic tender
Type of bid: Global tender
Awarding authority type: Body governed by public law
Main activity: General public/services
Contracting authority
Identity
Awarding authority name: Tourism Ireland
Country: Ireland 🇮🇪
Contact
Internet address: http://www.tourismireland.com 🌏
Reference
Dates
Publication date: 2010-03-16 📅
Date dispatched: 2010-03-12 📅
Submission deadline: 2010-04-19 📅
Identifiers
Notice number (legacy): 77206-2010
OJ-S issue: 52/2010
Object
Common procurement vocabulary (CPV)
Code: Contact management software development services 📦
Code: Customer Relation Management software development services 📦
Code: Added-value database services 📦
Code: Sales or marketing software package 📦
Code: Business intelligence software package 📦
Code: Database systems 📦
Source: OJS 2010/S 052-077206 (2010-03-12)
Object
Notice metadata
Document type: Contract award
Procedure
Type of bid: Not applicable
Main activity: General public/services O - Other
Reference
Dates
Publication date: 2010-12-28 📅
Date dispatched: 2010-12-23 📅
Identifiers
Notice number (legacy): 385327-2010
OJ-S issue: 251/2010
Refers to notice: 77206-2010
Object
Award details
Awarded contract: NAME AND ADDRESS OF ECONOMIC OPERATOR IN FAVOUR OF WHOM A CONTRACT AWARD DECISION HAS BEEN TAKEN Aspen Marketing Services 210 Headquarters Plaza, East Tower, 5Th Floor NJ 07960 Morristown, New Jersey UNITED STATES E-mail: rpatton@aspenms.com Tel. +1 9737756514 Internet: www.aspenms.com
Source: OJS 2010/S 251-385327 (2010-12-23)