AsIAm - Provision of ICT Managed Service (Re-issued)
Autism Spectrum Information Advice and Meeting Point CLG
AsIAm, Irelandโs Autism charity, wishes to appoint a qualified ICT Managed Service Provider (MSP) to provide Level 1, Level 2 and Level 3 support for all of its ICT systems and equipment in line with industry best practices. The MSP will be responsible for ensuring operational efficiency, service continuity and user satisfaction across AsIAmโs ICT environment. THIS IS A RE-ISSUE OF A TENDER ISSUED ON 18TH MAY 2026 WHICH WAS CANCELLED FOR TECHNICAL REASONS. Some updates have been made to the tender documentation - tracked changes documents are available as a ZIP file in the CfT Documents folder
DeadlineThe time limit for receipt of tenders was 2026-08-05. The procurement was published on 2026-07-04.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- โข Computer back-up and catalogue conversion services โบ Computer back-up services
- โข Computer facilities management services โบ Facilities management services for computer systems maintenance
- โข Computer network services โบ Local area network services
- โข Computer network services โบ Wide area network services
- โข Computer support services โบ Technical computer support services
- โข Computer-related management services โบ Network management software services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
| Date | Document |
|---|---|
| 2026-07-04 | Contract notice |
| 2026-10-13 | Contract award notice |
Object
Scope of the procurement
Title: AsIAm - Provision of ICT Managed Service (Re-issued)
Short description:
Products/services: Computer support services ๐ฆ
Estimated value excluding VAT: 930 000 EUR ๐ฐ
Description
Internal identifier:
0
Additional products/services:
+ 8 more
Place of performance: Dublin ๐๏ธ
Duration: 72 months
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-08-05 17:00:00 ๐
Conditions for opening of tenders: 2026-08-05 17:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8575809
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-08-05 17:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8575809
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2026-07-29 17:00:00 ๐
Contracting authority
Name and addresses
Name: Autism Spectrum Information Advice and Meeting Point CLG
National registration number:
553241
Postal address: 17-21 Temple Road
Postal code: A94 DN40
Postal town: Blackrock
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: accounts@asiam.ie ๐ง
Phone: 01 445 3203 ๐
URL: https://asiam.ie/ ๐
Address of the buyer profile: https://asiam.ie/ ๐
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=8575809 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8575809 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 128-466355 (2026-07-04)
Object
Scope of the procurement
Estimated value excluding VAT: 390 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 390 000 EUR ๐ฐ
Award criteria
Quality criterion (name): Cost (35%)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
LOT-0001
Contract Number:
460148
Date of conclusion of the contract: 2026-10-07 ๐
Information about tenders
Number of tenders received: 13
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 390 000 EUR ๐ฐ
Tender identifier:
000188821
Identifier of lot or group of lots:
LOT-0001
Name and address of the contractor
Name: BITS South East Ltd.
National registration number:
416243
Postal address: Smithlands Centre, Loughboy, Kilkenny
Postal code: R95E44N
Postal town: Kilkenny
Region: South-East ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: gdixon@bits.ie ๐ง
Phone: 0567786882 ๐
URL: www.bits.ie ๐
Size of the economic operator: Small
Source: OJS 2026/S 199-708991 (2026-10-13)