Application Management ICT Solution, Implementation and Support

The Health Research Board

The HRB is a State Agency under auspices of the Department of Health, the remit of the agency is to support and fund health and social care research and provide evidence to inform policy and practice. The HRB host both the National Office and Secretariat, providing operational and strategic support to both units The National Office for Research Ethics Committees (’National Office’), an office which is hosted by the Health Relations Board (HRB) requires an IT solution to support application management. It is further anticipated that any future system will also support the work of the Secretariat to the Health Research Consent Declaration Committee (HRCDC), a sister unit to the National Office. To continue to manage process the volume of applications effectively and within regulatory requirements, an application management system is critically needed The application management solution needs to be usable, feasible, and scalable to accommodate a growing number of applicants, and the solution needs to be interoperable with key systems, including SharePoint, Microsoft Outlook, and a future possibility with the EU CTIS portal. The key principles required from suitable solution are: • Interoperability – interoperable with other systems, most notably with SharePoint, the NREC Website, Microsoft Outlook, and EU CTIS. • Scalability – to current and future volume, requirement, and remit • Functionality – for full process and for all relevant stakeholders • Security – secure to GDPR standards with suitable accessibility for each user type • Consolidation – processes, including messaging, data management, and status reporting need to be supported in one solution. • Retain the ‘Human Touch’ of the current NREC National Office and HRCDC Secretariat ethos. The National Office as a new organisation, and separately the Secretariat, has provided applicants with a positive experience of having one organisation to contact and a clear human presence in the process. • Adaptability – to ensure that any system is future proofed for the potential integration of additional external systems. In the below list the integration points for solution requirements are listed, please note that the the Contracting Authority requires an Application Programmable Interface (API) to interface with CTIS to interact in real time with the underlying data, metadata and functionality in the Solution: • Microsoft SharePoint • Microsoft Outlook • National Office Website • HRCDC Website • EU CTIS Portal • Ability to connect to other third-party applications, if a future requirement arises

Deadline

The time limit for receipt of tenders was 2023-07-21. The procurement was published on 2023-06-21.

Who? What? Where?
Procurement history
Date Document
2023-06-21 Contract notice
Contract notice (2023-06-21)
Object
Scope of the procurement
Title: Software support services
Short description:
The HRB is a State Agency under auspices of the Department of Health, the remit of the agency is to support and fund health and social care research and provide evidence to inform policy and practice. The HRB host both the National Office and Secretariat, providing operational and strategic support to both units The National Office for Research Ethics Committees (’National Office’), an office which is hosted by the Health Relations Board (HRB) requires an IT solution to support application management. It is further anticipated that any future system will also support the work of the Secretariat to the Health Research Consent Declaration Committee (HRCDC), a sister unit to the National Office. To continue to manage process the volume of applications effectively and within regulatory requirements, an application management system is critically needed The application management solution needs to be usable, feasible, and scalable to accommodate a growing number of applicants, and the solution needs to be interoperable with key systems, including SharePoint, Microsoft Outlook, and a future possibility with the EU CTIS portal. The key principles required from suitable solution are: • Interoperability – interoperable with other systems, most notably with SharePoint, the NREC Website, Microsoft Outlook, and EU CTIS. • Scalability – to current and future volume, requirement, and remit • Functionality – for full process and for all relevant stakeholders • Security – secure to GDPR standards with suitable accessibility for each user type • Consolidation – processes, including messaging, data management, and status reporting need to be supported in one solution. • Retain the ‘Human Touch’ of the current NREC National Office and HRCDC Secretariat ethos. The National Office as a new organisation, and separately the Secretariat, has provided applicants with a positive experience of having one organisation to contact and a clear human presence in the process. • Adaptability – to ensure that any system is future proofed for the potential integration of additional external systems. In the below list the integration points for solution requirements are listed, please note that the the Contracting Authority requires an Application Programmable Interface (API) to interface with CTIS to interact in real time with the underlying data, metadata and functionality in the Solution: • Microsoft SharePoint • Microsoft Outlook • National Office Website • HRCDC Website • EU CTIS Portal • Ability to connect to other third-party applications, if a future requirement arises
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Software support services 📦
Additional CPV: Software development services 📦
Place of performance
NUTS region: Dublin 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: The Health Research Board
Postal address: 67-72 Lower Mount Street,
Postal code: DO2 H638
Postal town: Dublin
Contact
Internet address: https://www.etenders.gov.ie 🌏
E-mail: jmurphy@hrb.ie 📧
Phone: +353 12345000 📞
URL for documents: https://www.etenders.gov.ie 🌏
URL for participation: https://www.etenders.gov.ie 🌏

Reference
Dates
Date dispatched: 2023-06-21 📅
Submission deadline: 2023-07-21 📅
Publication date: 2023-06-26 📅
Start date: 2023-09-01 📅
End date: 2027-08-31 📅
Identifiers
Notice number: 2023/S 120-380881
OJ-S issue: 120

Object
Scope of the procurement
Estimated total value: 600 000 EUR 💰
Estimated value excluding VAT: 600 000 EUR 💰
Description of renewals: Two three year extensions subject to agreement between HRB and client
Place of performance
Main site or place of performance: Dublin

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2 months
Tender opening date: 2023-07-21 📅
Tender opening time: 12:30
Award criteria
Quality criterion (name): Technical merit and suitability of proposed services and solutions
Quality criterion (weighting): 40
Quality criterion (name): Business, Environmental, project management and logistical merits of the proposal
Quality criterion (weighting): 20
Quality criterion (name): Demonstrated experience of the team in the implementation of proposed solutions
Cost criterion (name): Total Costs
Cost criterion (weighting): 20

Contracting authority
Contact
Contact point: Josephine Murphy
Address of the buyer profile: https://www.etenders.gov.ie 🌏
Documents URL: https://www.etenders.gov.ie 🌏

Reference
Additional information
Estimated timing for further notices: 2033
none

Complementary information
Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin
Postal code: D07
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: https://www.courts.ie 🌏
Body responsible for mediation procedures
Same as: Review body
Source: OJS 2023/S 120-380881 (2023-06-21)
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