Application Management ICT Solution, Implementation and Support

The Health Research Board

The HRB is a State Agency under auspices of the Department of Health, the remit of the agency is to support and fund health and social care research and provide evidence to inform policy and practice. The HRB host both the National Office and Secretariat, providing operational and strategic support to both units The National Office for Research Ethics Committees (โ€™National Officeโ€™), an office which is hosted by the Health Relations Board (HRB) requires an IT solution to support application management. It is further anticipated that any future system will also support the work of the Secretariat to the Health Research Consent Declaration Committee (HRCDC), a sister unit to the National Office. To continue to manage process the volume of applications effectively and within regulatory requirements, an application management system is critically needed The application management solution needs to be usable, feasible, and scalable to accommodate a growing number of applicants, and the solution needs to be interoperable with key systems, including SharePoint, Microsoft Outlook, and a future possibility with the EU CTIS portal. The key principles required from suitable solution are: โ€ข Interoperability โ€“ interoperable with other systems, most notably with SharePoint, the NREC Website, Microsoft Outlook, and EU CTIS. โ€ข Scalability โ€“ to current and future volume, requirement, and remit โ€ข Functionality โ€“ for full process and for all relevant stakeholders โ€ข Security โ€“ secure to GDPR standards with suitable accessibility for each user type โ€ข Consolidation โ€“ processes, including messaging, data management, and status reporting need to be supported in one solution. โ€ข Retain the โ€˜Human Touchโ€™ of the current NREC National Office and HRCDC Secretariat ethos. The National Office as a new organisation, and separately the Secretariat, has provided applicants with a positive experience of having one organisation to contact and a clear human presence in the process. โ€ข Adaptability โ€“ to ensure that any system is future proofed for the potential integration of additional external systems. In the below list the integration points for solution requirements are listed, please note that the the Contracting Authority requires an Application Programmable Interface (API) to interface with CTIS to interact in real time with the underlying data, metadata and functionality in the Solution: โ€ข Microsoft SharePoint โ€ข Microsoft Outlook โ€ข National Office Website โ€ข HRCDC Website โ€ข EU CTIS Portal โ€ข Ability to connect to other third-party applications, if a future requirement arises

Deadline

The time limit for receipt of tenders was 2023-07-21. The procurement was published on 2023-06-21.

Who? What? Where?
Procurement history
Date Document
2023-06-21 Contract notice
Contract notice (2023-06-21)
Object
Scope of the procurement
Title: Software support services
Short description:
โ€œThe HRB is a State Agency under auspices of the Department of Health, the remit of the agency is to support and fund health and social care research and...โ€    Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Software support services ๐Ÿ“ฆ
Additional CPV: Software development services ๐Ÿ“ฆ
Place of performance
NUTS region: Dublin ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: The Health Research Board
Postal address: 67-72 Lower Mount Street,
Postal code: DO2 H638
Postal town: Dublin
Contact
Internet address: https://www.etenders.gov.ie ๐ŸŒ
E-mail: jmurphy@hrb.ie ๐Ÿ“ง
Phone: +353 12345000 ๐Ÿ“ž
URL for documents: https://www.etenders.gov.ie ๐ŸŒ
URL for participation: https://www.etenders.gov.ie ๐ŸŒ

Reference
Dates
Date dispatched: 2023-06-21 ๐Ÿ“…
Submission deadline: 2023-07-21 ๐Ÿ“…
Publication date: 2023-06-26 ๐Ÿ“…
Start date: 2023-09-01 ๐Ÿ“…
End date: 2027-08-31 ๐Ÿ“…
Identifiers
Notice number: 2023/S 120-380881
OJ-S issue: 120
Source: OJS 2023/S 120-380881 (2023-06-21)