Application Management ICT Solution, Implementation and Support

The Health Research Board

The HRB is a State Agency under auspices of the Department of Health, the remit of the agency is to support and fund health and social care research and provide evidence to inform policy and practice. The HRB host both the National Office and Secretariat, providing operational and strategic support to both units The National Office for Research Ethics Committees (’National Office’), an office which is hosted by the Health Relations Board (HRB) requires an IT solution to support application management. It is further anticipated that any future system will also support the work of the Secretariat to the Health Research Consent Declaration Committee (HRCDC), a sister unit to the National Office. To continue to manage process the volume of applications effectively and within regulatory requirements, an application management system is critically needed The application management solution needs to be usable, feasible, and scalable to accommodate a growing number of applicants, and the solution needs to be interoperable with key systems, including SharePoint, Microsoft Outlook, and a future possibility with the EU CTIS portal. The key principles required from suitable solution are: • Interoperability – interoperable with other systems, most notably with SharePoint, the NREC Website, Microsoft Outlook, and EU CTIS. • Scalability – to current and future volume, requirement, and remit • Functionality – for full process and for all relevant stakeholders • Security – secure to GDPR standards with suitable accessibility for each user type • Consolidation – processes, including messaging, data management, and status reporting need to be supported in one solution. • Retain the ‘Human Touch’ of the current NREC National Office and HRCDC Secretariat ethos. The National Office as a new organisation, and separately the Secretariat, has provided applicants with a positive experience of having one organisation to contact and a clear human presence in the process. • Adaptability – to ensure that any system is future proofed for the potential integration of additional external systems. In the below list the integration points for solution requirements are listed, please note that the the Contracting Authority requires an Application Programmable Interface (API) to interface with CTIS to interact in real time with the underlying data, metadata and functionality in the Solution: • Microsoft SharePoint • Microsoft Outlook • National Office Website • HRCDC Website • EU CTIS Portal • Ability to connect to other third-party applications, if a future requirement arises

Deadline
The time limit for receipt of tenders was 2023-07-21. The procurement was published on 2023-06-21.

Who?

What?

Where?

Procurement history
Date Document
2023-06-21 Contract notice
Contract notice (2023-06-21)
Contracting authority
Name and addresses
Name: The Health Research Board
Postal address: 67-72 Lower Mount Street,
Postal town: Dublin
Postal code: DO2 H638
Country: Ireland 🇮🇪
Contact person: Josephine Murphy
Phone: +353 12345000 📞
E-mail: jmurphy@hrb.ie 📧
Region: Éire/Ireland 🏙️
URL: https://www.etenders.gov.ie 🌏
Address of the buyer profile: https://www.etenders.gov.ie 🌏
Communication
Documents URL: https://www.etenders.gov.ie 🌏
Participation URL: https://www.etenders.gov.ie 🌏

Object
Scope of the procurement
Title: Application Management ICT Solution, Implementation and Support
Products/services: Software support services 📦
Short description:
“The HRB is a State Agency under auspices of the Department of Health, the remit of the agency is to support and fund health and social care research and...”    Show more
Estimated value excluding VAT: EUR 600 000 💰

1️⃣
Additional products/services: Software development services 📦
Additional products/services: Software implementation services 📦
Additional products/services: Software reproduction services 📦
Additional products/services: Software configuration services 📦
Additional products/services: Software consultancy services 📦
Additional products/services: Software maintenance and repair services 📦
Additional products/services: Software supply services 📦
Place of performance: Dublin 🏙️
Main site or place of performance: Dublin
Description of the procurement:
“The HRB is a State Agency under auspices of the Department of Health, the remit of the agency is to support and fund health and social care research and...”    Show more
Award criteria
Quality criterion (name): Technical merit and suitability of proposed services and solutions
Quality criterion (weighting): 40
Quality criterion (name):
“Business, Environmental, project management and logistical merits of the proposal”
Quality criterion (weighting): 20
Quality criterion (name): Demonstrated experience of the team in the implementation of proposed solutions
Cost criterion (name): Total Costs
Cost criterion (weighting): 20
Scope of the procurement
Estimated total value excluding VAT: EUR 600 000 💰
Duration
Start date: 2023-09-01 📅
End date: 2027-08-31 📅
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals: Two three year extensions subject to agreement between HRB and client

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-07-21 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 2
Conditions for opening of tenders: 2023-07-21 12:30 📅

Complementary information
Information about recurrence
This is a recurrent procurement
Estimated timing for further notices to be published: 2033
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
none
Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin
Postal code: D07
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
URL: https://www.courts.ie 🌏
Body responsible for mediation procedures
Name: High Court
Postal address: Inns Quay
Postal town: Dublin
Postal code: D07
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
URL: https://www.courts.ie 🌏
Source: OJS 2023/S 120-380881 (2023-06-21)