23/029 - Cyber Security Operations Centre Contract

Gas Networks Ireland

Gas Networks Ireland (GNI), as an Operator of Essential Services under the Directive on security of network and information systems (NIS Directive) are obligated to protect their networks and services from threat actors such as Nation State sponsored groups; cyber-criminals; hacktivists and threats relating to employee activity whether malicious or accidental. GNI is looking for a service provider that can cover all aspects of a managed service, support and change delivery, including, but not limited to, the following: Managed Monitoring and Alerting, Digital Forensics and Incident Response

Deadline

The time limit for receipt of tenders was 2023-07-20. The procurement was published on 2023-06-16.

Who? What? Where?
Procurement history
Date Document
2023-06-16 Contract notice
2024-11-18 Contract award notice
Contract notice (2023-06-16)
Object
Scope of the procurement
Title: Security software development services
Reference number: 23/029
Short description:
Gas Networks Ireland (GNI), as an Operator of Essential Services under the Directive on security of network and information systems (NIS Directive) are obligated to protect their networks and services from threat actors such as Nation State sponsored groups; cyber-criminals; hacktivists and threats relating to employee activity whether malicious or accidental. GNI is looking for a service provider that can cover all aspects of a managed service, support and change delivery, including, but not limited to, the following: Managed Monitoring and Alerting, Digital Forensics and Incident Response
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Security software development services 📦
Additional CPV: File security software development services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Gas Networks Ireland
Postal address: Gasworks Road
Postal code: T12RX96
Postal town: Cork
Contact
Internet address: https://www.etenders.gov.ie 🌏
E-mail: tenders@gasnetworks.ie 📧
URL for documents: https://www.etenders.gov.ie 🌏
URL for participation: https://www.etenders.gov.ie 🌏

Reference
Dates
Date dispatched: 2023-06-16 📅
Submission deadline: 2023-07-20 📅
Publication date: 2023-06-21 📅
Identifiers
Notice number: 2023/S 118-371029
Refers to notice: 2023/S 097-304505
OJ-S issue: 118
Additional information
You must submit through the eTenders system before the deadline. It is very important that you commence the scanning & uploading of your response in a timely manner. The system will automatically lockdown at the exact time specified in the Tender documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system. Please submit via the eTenders system not later than 12.00 hrs (local time) on Thursday 20th July 2023. www.etenders.gov.ie/system-user-guides
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Object
Scope of the procurement
Duration: 84 months
Description of renewals: This is a 5 year framework with an option to extend by 2 years
Additional information:
You must submit through the eTenders system before the deadline. It is very important that you commence the scanning & uploading of your response in a timely manner. The system will automatically lockdown at the exact time specified in the Tender documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system. Please submit via the eTenders system not later than 12.00 hrs (local time) on Thursday 20th July 2023. www.etenders.gov.ie/system-user-guides
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Place of performance
Main site or place of performance: Cork & Dublin

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Refer to tender documents.
Contract execution
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Requests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal form in order to submit a request to participate, but may if the Contracting Entity considers it necessary to ensure that the contract is carried out to its satisfaction, be required to do so prior to award of the contract. The Contracting Entity also reserves the right to contract with each member of the group on the basis of joint and several liability, or with one member of the group as a main contractor with a number of sub-contractors or on any other basis as the Contracting Entity considers appropriate.
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Procedure
Legal basis: 32014L0025
Envisaged number of candidates: 5
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Irish 🗣️
Tender validity period: 6 months

Contracting authority
Contact
Address of the buyer profile: https://www.etenders.gov.ie 🌏
Documents URL: https://www.etenders.gov.ie 🌏

Complementary information
Review body
Name: The High Court
Postal address: High Court Central Office, Four Courts, Inns Quay
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Information about review deadlines:
Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and in particular Regulation 7 and 10(2)).
Source: OJS 2023/S 118-371029 (2023-06-16)
Contract award notice (2024-11-18)
Object
Scope of the procurement
Title: 23/029 - Provision of Cyber Security Operations Centre Services
Short description:
Gas Networks Ireland is seeking the provision of the following managed security services: • Ongoing build out of our GNI Estate Coverage (IT), (OT), (ICS) SIEM logging, Use Cases in line with NIST, ISO 27001, NIS Directive 2016/1148 & MITRE Cyber Security Frameworks. • Continuous Vulnerability Management scanning, reporting of all GNI assets. Risk Identification of Assets, Automatic Ingestion into SIEM for Mitigation of system owners. • Managed offsite security monitoring and alerting of the entire Information Technology (IT), Operational Technology (OT) and Industrial Control System (ICS) infrastructure and systems. • SIEM Dashboards for Asset Identification, Risk & Monitoring, Security Infrastructure, Risk Identification, Compliance of Vulnerabilities, Mitigation Solutions, Monitoring, Detection Alerting for 24/7 365 Cover, Respond, Recover & Threat Hunting capabilities. • Threat Intelligence integration, including Surface web & Dark web monitoring & Security Orchestration Automation & Response (SOAR) SIEM integration, SIEM Alert Testing & implementation. • User Behavioural Analytics Security Monitoring & Alerting, with our NDR to be connected to HIDS, NIDS, EDR, IDS/IPS, DLP, PCAP Traffic, WAF, Proxy, FIM, Email, Honeypot/Canary SIEM integration • Complete end to end Digital Forensics with Malware Sandbox integration into GNI • Incident Response services to include incident management. • Ticket System (Service Now) Integration with SIEM as well as Standard Operating Procedure, Playbook & Runbook integration • Outlined Service Licence Agreement for Incident response and continuous improvement works • Playbook, Runbook Simulation Exercises end to end • Root Cause Analysis, Lessons Learned/Risk Register Identification, Continuous Review & Reporting.
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Type of contract: Services
Products/services: Security software development services 📦
Estimated value excluding VAT: 3 588 339 EUR 💰
Total value of the procurement (excluding VAT): 3 588 339 EUR 💰
Maximum value of the framework agreements in this notice: 3 588 339 EUR 💰
Description
Internal identifier: 1
Title: 23/029 - Cyber Security Operations Centre Contract
Description of the procurement:
Gas Networks Ireland (GNI), as an Operator of Essential Services under the Directive on security of network and information systems (NIS Directive) are obligated to protect their networks and services from threat actors such as Nation State sponsored groups; cyber-criminals; hacktivists and threats relating to employee activity whether malicious or accidental. GNI is looking for a service provider that can cover all aspects of a managed service, support and change delivery, including, but not limited to, the following: Managed Monitoring and Alerting, Digital Forensics and Incident Response
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Main site or place of performance: Ireland
Country: Ireland 🇮🇪
Award criteria
Quality criterion (name): (MEAT) Price & Quality
Quality criterion (weighting): 70
Price ✅
Price (weighting): 30
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services:
+ 10 more

Procedure
Type of procedure
Negotiated procedure with prior call for competition ✅
Legal basis: Directive 2014/25/EU
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators ✅
Award criteria
Weight type: Weight (percentage, exact)

Award of contract
A contract/lot is awarded ✅
Lot Identification Number: LOT-0001
Contract Number: 23/029 Provision of Cyber Security Operations Centre Services
Date of conclusion of the contract: 2024-09-23 📅
The contract is awarded within a framework agreement ✅
Information on value of the contract/lot (excluding VAT)
Maximum value of the framework agreement: 3 588 339 EUR 💰
Re-estimated value of the framework agreement: 3 588 339 EUR 💰
Tender identifier: 23/029 Provision of Cyber Security Operations Centre Services
Identifier of lot or group of lots: LOT-0001
Information about tenders
Name of the tendering party: Eircom Limited

Contracting authority
Name and addresses
Name: Gas Networks Ireland
National registration number: 555744
Postal address: Gasworks Road
Postal code: T12RX96
Postal town: Cork
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: tenders@gasnetworks.ie 📧
Phone: +353 0000000 📞
URL: https://www.gasnetworks.ie 🌏
Address of the buyer profile: https://www.gasnetworks.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Production, transport and distribution of gas and heat

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Region: Dublin 🏙️
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Source: OJS 2024/S 225-703878 (2024-11-18)
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