23/009 - Customer Experience Programme
Uisce Éireann
23/009 - Customer Experience Programme
DeadlineThe time limit for receipt of tenders was 2023-05-01. The procurement was published on 2023-03-28.
Who? What?- • Financial analysis and accounting software package › Customer Relation Management software package
- • Research and development services and related consultancy services › Research and experimental development services
- • Research and development consultancy services › Research consultancy services
- • Research and development services and related consultancy services › Design and execution of research and development
- • Survey services › Survey design services
- • Survey services › Survey conduction services
- • Survey services › Survey analysis services
- • Market research services › Performance review services
- • Customer services › Customer survey services › Customer satisfaction survey
- • Customer services › Customer-care services
Procurement history
| Date | Document |
|---|---|
| 2023-03-28 | Contract notice |
| 2023-03-31 | Additional information |
| 2023-04-11 | Additional information |
Contract notice (2023-03-28)
Object
Scope of the procurement
Title: Customer survey services
Reference number: 23/009
Short description:
“23/009 - Customer Experience Programme”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Customer survey services 📦
Additional CPV: Customer Relation Management software package 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Uisce Éireann
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street,
Postal code: Co.Cork
Postal town: Cork
Contact
Internet address: https://www.water.ie/ 🌏
E-mail: tenders@water.ie 📧
Phone: +353 214239000 📞
URL for documents: http://www.etenders.gov.ie 🌏
URL for participation: http://www.etenders.gov.ie 🌏
Reference
Dates
Date dispatched: 2023-03-28 📅
Submission deadline: 2023-05-01 📅
Publication date: 2023-03-31 📅
Identifiers
Notice number: 2023/S 065-191709
OJ-S issue: 65
Additional information
“You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents....”
Show more
Source: OJS 2023/S 065-191709 (2023-03-28)
Object
Scope of the procurement
Title: Customer survey services
Reference number: 23/009
Short description:
“23/009 - Customer Experience Programme”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Customer survey services 📦
Additional CPV: Customer Relation Management software package 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Uisce Éireann
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street,
Postal code: Co.Cork
Postal town: Cork
Contact
Internet address: https://www.water.ie/ 🌏
E-mail: tenders@water.ie 📧
Phone: +353 214239000 📞
URL for documents: http://www.etenders.gov.ie 🌏
URL for participation: http://www.etenders.gov.ie 🌏
Reference
Dates
Date dispatched: 2023-03-28 📅
Submission deadline: 2023-05-01 📅
Publication date: 2023-03-31 📅
Identifiers
Notice number: 2023/S 065-191709
OJ-S issue: 65
Additional information
“You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents....”
Source: OJS 2023/S 065-191709 (2023-03-28)
Additional information (2023-03-31)
Object
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Customer Relation Management software package 📦
Reference
Dates
Date dispatched: 2023-03-31 📅
Publication date: 2023-04-05 📅
Identifiers
Notice number: 2023/S 068-203697
Refers to notice: 2023/S 065-191709
OJ-S issue: 68
Source: OJS 2023/S 068-203697 (2023-03-31)
Object
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Customer Relation Management software package 📦
Reference
Dates
Date dispatched: 2023-03-31 📅
Publication date: 2023-04-05 📅
Identifiers
Notice number: 2023/S 068-203697
Refers to notice: 2023/S 065-191709
OJ-S issue: 68
Source: OJS 2023/S 068-203697 (2023-03-31)
Additional information (2023-04-11)
Reference
Dates
Date dispatched: 2023-04-11 📅
Submission deadline: 2023-05-02 📅
Publication date: 2023-04-14 📅
Identifiers
Notice number: 2023/S 074-223833
OJ-S issue: 74
Source: OJS 2023/S 074-223833 (2023-04-11)
Reference
Dates
Date dispatched: 2023-04-11 📅
Submission deadline: 2023-05-02 📅
Publication date: 2023-04-14 📅
Identifiers
Notice number: 2023/S 074-223833
OJ-S issue: 74
Source: OJS 2023/S 074-223833 (2023-04-11)
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